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Why the banks just don’t get IT

Written by: Mark Wilson

Identity theft worries me. It doesn’t stop me sleeping at night but nevertheless it does worry me.

It seems that each time I log in to a banking website the security has been “enhanced” with yet another item that I fail to enter correctly and then have to call the helpdesk to get my account unlocked – and I’m an IT guy… what about the “normal” users (they probably write down the details somewhere)!

Mark James has written an interesting article about this issue – and how the answer is really quite simple – if only the banks would apply the same security approach to consumer banking as corporates do for remote access.

Comments

1

Comment from Mark Wilson
Time: Tuesday 24 July 2007, 9:54

Ironically, shortly after I posted this, my wife’s bank sent her a device that calculates a one-time code based on her card and her PIN. They still haven’t sorted out their arcane website security though…

…and on a related note, Guy Kewney has written a short sketch about what might happen if you tried to run some security checks on your bank (it may be fictional but I have tried something similar).

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