A few things I tried to resolve my Humax PVR-9300T lockups

A couple of years ago, I bought a Humax 9300-T PVR and, once a firmware update had been applied, it’s been a pretty solid piece of kit.

I had avoided applying any more firmware updates because for consumer electronics my approach is generally one of “if it works, don’t fix it!”. Unfortunately it seems the UK’s switchover to digital TV is working against me with what appear to be constant changes in the infrastructure and an increased number of system lock-ups seems to correlate to a retune. Over the last few months it’s been manageable (it was just happening when we watched Channel 5 – so we stopped watching it!) but yesterday it became worse, on all channels, with the clock on the device staying still and the remote becoming unresponsive within a couple of minutes of a reboot. Yesterday, I must have power-cycled my PVR on at least 10 occasions.

I found an interesting discussion post that seemed to suggest a reset to defaults and manual tune of the receiver might help:

“My 9300T has also started to lock up recently. I contacted Humax Support and they advised me to manually retune so that I only pickup the signals from my area […]. Instructions below:

Please find below the details you will need to follow to manual tune the receiver.

Press MENU
Select Installation
Enter your password (Default – 0000)
Select Default Setting
Select YES
Enter your password (Default – 0000)

The receiver will then take 30 seconds and will switch off and restart.

When the product loads up again it will enter the Automatic Search; please press OK to STOP the search before any channels are found.

If any channels are found and you are asked to SAVE the channels please select NO and press OK.

Press OK twice to access the Installation menu, and then follow below:

Select Manual Search and press OK

You will now need to enter the channel number for each of the 6 Multiplexes available to receive all of the channels. After you enter each of the numbers below select the Search box and press OK. When the channels on each Multiplex are found press OK to save.

Follow the procedure above to search all 6 multiplexes. You will be able to see the signal levels of each of the Multiplexes.

Please ensure that the Network Search option is disabled.

[…]”

The UK digital TV reception predictor gave me the information I needed about the multiplexes (MUXs) to use but, unfortunately, retuning didn’t solve the issue. So I had a rant on Twitter (cathartic, of course) and started to look for updated firmware. I found that an over-the-air (OTA) update is being broadcast this weekend but then I got a tweet from @michealcni to tell me that it was live already (looking back know, I could have found that from the Digital TV Group engineering channel over-air download schedule)!

@ @ 9300T update is on air now. Go to Installation, Software update, select Auto update. You need version 1.00.26 to fix
@michaelcni
MichaelC

After following the update process, I repeated the reset to defaults and retune process (a manual retune has an added advantage that I can skip certain channels that an automatic tune picks up and I might not want the children, in-laws, or others to ask me about – I’m happy answering questions about Father Christmas or the tooth fairy but would rather avoid “Daddy, what’s Adult Filth?”).

It’s early days yet but the system has remained stable overnight so, hopefully, installing the latest firmware has fixed whatever was causing my PVR to crash. In the meantime, I hope the information in this post is useful to someone else!

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