iOS Mail app lost its settings? Try this…

This content is 10 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

Over the weekend, my iPhone suddenly “forgot” how to access my email. I hadn’t changed the configuration (just left it on the kitchen counter for a while!) so I was pretty confused.

I tried to add an Exchange account for my Office 365 connection but it said I already had one and, sure enough… it was still there in Settings. So I turned to Twitter, where @TheoCarpenter came back with a suggestion:

Sure enough, that did the trick (if you don’t know how to kill tasks on iOS 7, this post will help) and within a few seconds I was reading email again. Thanks Theo!

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