Yesterday, I was playing music on Spotify and it kept stopping because someone else was using my account… that’s not an uncommon occurrence as my kids are often using it but I didn’t think they were this time. After the usual squabble over “Play it here”, Nno, play it here”, “No. Play. It. Here.”, I managed to listen to the tracks I wanted to hear.
Then, this morning, I tried to sync some music to my Spotify account, only to find that my iPhone told me Spotify was being used on a complete stranger’s Phone!
— Mark Wilson (@markwilsonit) October 10, 2015
One quick password change later and I was sure no-one else was using it. I later removed all devices from my account and re-added them, just for good measure.
Later in the day though, I noticed that all of my playlists were missing. I also saw that my activity stream showed a lot of music that I hadn’t listened to:
Someone else has definitely been using my account. Or at least that’s what Spotify thinks!
I could live with the account activity but missing playlists were a big concern. Luckily, Spotify support pointed me to a link to recover playlists where, sure enough, I saw they had been deleted yesterday! It took a few visits to that link before all of my playlists were located and recovered but I seem to be back to where I was before the mix-up.
Now, I don’t think that Spotify has been compromised – if someone had hijacked my account they would have changed my password and locked me out, surely? But I do suspect a database corruption. Spotify aren’t admitting anything is up, of course… but my trust in the service has been severely damaged.