IT services
Currently employed as a Senior Customer Solution Architect for a leading IT services company, Mark Wilson has thirteen years’ experience of implementing and managing IT infrastructure projects within the United Kingdom, continental Europe and Australia.
Working both in-house and as a consultant, Mark has designed and implemented solutions ranging in scope from a few hundred to many thousands of users.
Mark has a BSc (Hons) degree in Computer Studies, holds the Microsoft Certified Systems Engineer (MCSE), VMware Certified Professional (VCP), Red Hat Certified Technician (RHCT) and IDC/Alinean ValueExpert certifications, and was formerly a PRINCE 2 Registered Practitioner, with experience spanning a number of business sectors including retail, financial services, government, education, utility and services companies.
Client engagements have included:
- Technical Design Authority for one of the world’s first Microsoft Exchange 2000 implementations (4,000 users).
- Redesign of Active Directory and implementation of best practice policies for one of Australia’s largest magazine distribution companies.
- Technical Project Manager for a desktop and server infrastructure refresh involving 1000 users across Europe at a major fashion design, marketing and retail organisation.
- Implementation of the datacentre infrastructure for a major fashion design, marketing and retail organisation’s new European regional headquarters.
- Advice and guidance to a variety of clients in the implementation of standard operating environments for Microsoft Windows-based desktop and server systems.
- Definition of a delegation model to facilitate improved security in the administration of a 17,000-user Active Directory deployment at a major accounting firm.
- Design and ownership of a technical solution for the virtualisation of a significant proportion of a major accounting firm’s Windows Server estate as part of a major transformation programme in order to achieve significant reductions in the cost of hosting the service and to gain additional flexibility in operation of the infrastructure.
Some of the organisations that Mark has worked with, either directly or as a client engagement, are shown below:
