Weeknote 2024/04: Coffees, and staying curious

Posted on By Mark Wilson

Another week, and lots of positive feedback from colleagues on these weeknotes, so they keep going. This time I’ve written it over the course of the week, rather than in one huge writing session at the weekend. I’m not sure it really helped… it’s still way too long. Anyway, here it is.

(I’m also slightly concerned that some people think I have too much time on my hands. I really don’t. I just stay up too late and don’t get enough sleep!)

This week at work

I struggle to write about work at the moment. I’m doing lots of cool stuff, but I don’t really want to tell competitors what Node4 is developing. Even so, it’s no secret that we’re driving forwards with our Digital delivery (that’s why Node4 bought TNP, risual, Tisski, and ThreeTwoFour) – and public cloud is a big part of that, particularly in the Microsoft space.

My presentation to the Node4 Go To Market community on our public cloud transformation capabilities seemed to go well. And it would be remiss of me not to say that, if you want to know more about how we can potentially help your organisation on its Microsoft Azure journey then I, or my colleagues, would be pleased to have a conversation. Feel free to get in touch on email, or book some time with me.

Beyond that, I joined an interesting call with IDC, looking at the European cloud market in 2024. And I’m just getting involved in a project with some cool tech to help address the ransomware challenge.

Most exciting though is that I’ve submitted a request to join Node4’s Innovate Leadership Development Pathway for 2024. This looks to be a great programme, run over several months, that results in an ILM qualification. The reason I’m excited is that, for the first time in a while, I feel that I’m in a role where I can exploit my leadership potential. I had a career diversion into management, because I thought I needed that experience. Then I got out of it, only to fall back into it (and was very unhappy for quite a long time). Management and leadership are very different things, and over the years I’ve learned that I want to be a leader, not a manager.

Coffees (virtual and IRL)

Much is made of “watercooler moments” as a reason to return to the office (RTO). Well, is there any reason that such moments can’t happen outside the office too?

In 2023, Matt Ballantine ran a “100 coffees” experiment to chat without any particular agenda. It was a big success so it’s rolled on into 2024, currently at around 138. (I was number 49.) Incidentally, you don’t have to drink coffee. It’s about taking the time to chat with people and other beverages are equally acceptable. Or, as Matt describes it in a post he wrote for his employer, Equal Experts, about the process and its benefits:

“Coffee here is a metaphor. A metaphor for being intentional about making space in our working days to create serendipity, build relationships, reflect, have new ideas, share old ideas and a wealth of other benefits that come from conversations without agenda.”

Matt Ballantine: “How to have coffee”

Earlier in the month I had some “coffees” with some colleagues I no longer work with on an daily basis. It was brilliant just to check in and see what they are up to, to keep myself in touch with what’s going on in a different part of the organisation. This week, in addition to some “quick chats” with a couple of my peers, I met several people outside the company for “coffee”. Their roles included: a Chief Evangelist; a Managing Director; and a Digital Transformation Consultant.

One I hadn’t seen since we worked together over a decade ago. Another is part of a “coffee club” that Matt set up to encourage us have a monthly conversation with someone we don’t normally talk to. And one has become a friend over the years that we’ve been catching up for coffee and occasional lunches. My own lack of confidence makes me think “what do I have to add to this conversation”, but invariably I learn things. And I assume that the value of meeting up with no agenda to “just have a chat” goes both ways.

Some of the things we talked about

Our conversation topics were wide and varied. From family life to:

  • Recognising when to buy services vs. learning to do something yourself.
  • “Thought leadership” and qualitative vs. quantitative metrics – looking at the “who” not the size of the reach.
  • Next-generation content management systems.
  • How localisation is more than just translation – sometimes you might rearrange the contents on the page to suit the local culture.
  • How UK town centres seem to encourage chains to flourish over independent retailers.
  • The frustrations of being an end user in a world of corporate IT security (managed devices, classifying information, etc.)
  • Being proud of your kids.
  • What travel was like when we were young, when our location wasn’t being tracked, and when our parents must have been super-worried about where we were. (Is the world more dangerous, or just more reported?)
  • Finding your tribe by showing things in the background on virtual meetings.
  • Bad service and food vs. great coffee but no space. And on what makes a good English breakfast.
  • Parenting young adults and supporting their life decisions.
  • Publishing newsletters, weeknotes, blogs. Owning your own content, and why RSS is still wonderful.
  • Fountain pens, a place for everything (and everything in its place) – and why I’d like to be more like that… but have to accept I’m just not.
  • Four day weeks, balancing work, health and exercise (or lack of).

That’s the whole point. No agenda. See where the conversation leads. Get to know each other better. Learn new things. Build relationships.

And all three “coffees” ran out of time!

This week in tech

  • Here’s something I wrote a blog post about. I had intended there to be more posts, but I overestimated the amount of time I have for these things:
  • A couple of weeks ago, I mentioned I’d been looking at Calendly. It turned out to be a trial (I missed that) and I need to subscribe for some of the features that I set up. So, I guess that experiment didn’t work out…
  • I don’t understand why Google opening a new data centre in the UK this is news. All of the hyperscalers already have data centres in the UK. This is just another one. I’m not sure that they contribute much to the economy though, except maybe in construction and through services consumed (electricity, water, etc.). As for the PM’s statement that “Google’s $1 billion investment is testament to the fact that the UK is a centre of excellence in technology and has huge potential for growth”. Poppycock. It shows there is a demand for cloud computing services in the UK. It’s got nothing to do with excellence.
  • I found a new setting in Microsoft Teams that makes my video feed look like I’m using a decent camera! It’s so much better than the old background blur.

Some posts I liked elsewhere

  • On digital inclusion…
  • Of course, not everyone finds online easy. And we have to recognise that sometimes, for any age group, there’s a need for a human connection…

Life

Some readers may know that I have been using the Zoe personalised nutrition programme to see what insights I can get into my diet. I’ve tweeted a bit, and it deserves a longer blog post, but I found this article in the Times very interesting. Jay Rayner has a slightly less reverent view in The Guardian. (Kate Bevan shared both of these articles.)

And I have a holiday to look forward to… or at least a mini-break. Mrs W and I have just booked a long weekend in Tallinn for a few weeks’ time…

This week’s watching

After finishing our recent dramas, it was time to start something new. Several people had recommended Lessons in Chemistry (on Apple TV) and we’re really enjoying it. As an aside, we still have a long way to go on diversity, inclusion and equality but, oh my, we’ve come a long way since the 1950s.

This week’s listening

I listen to a lot of podcasts when I’m walking the dog, or when I’m driving alone. The Archers is the first on my list but please don’t judge me.

I also like to listen to The Bottom Line, though sometimes find Evan Davis’ views on modern work to be a little “traditional”. This week’s episode on e-commerce returns was fascinating, though I do wonder why no major UK retailers (e.g. Next, John Lewis) or online-only retailers like Amazon or even Wiggle wanted to take part…

I used to listen to The Rest Is Politics – it’s a great podcast but there is just too much of it – I found the volume of content overwhelming. But I did listen the Rest Is Politics Leading interview with Bill Gates. I was looking for a link to the podcast episode to share, but I found it’s available on YouTube too, so you can watch or listen:

Some of the things I took away from the interview were:

  • It’s well-known that Bill Gates dropped out of Harvard, but it’s clear he was a very smart kid… he quietly mentions finishing his classes a year early.
  • I was interested in his responses to tough questions – like asking if his approach at Microsoft was “flattening competition not creating excellence”. And on monopolistic views of the world and how they needed to lower prices to gain market share. Remember the mission was to get a computer onto every desk and into every home.
  • On his position as a rich and powerful person, and why he follows the philanthropic path that he does of trying to kill malaria rather than direct giving to those in poverty.
  • On family, the impact he can have on his granddaughter’s future world, and the advantages/disadvantages of growing up with wealthy/famous parents
  • On the future of AI.
  • On politicians he admires (and giving very guarded responses!)
  • His rather odd (IMHO) views on climate change.
  • On learning from Warren Buffet, and on a lifetime of staying curious.

Maybe that’s what I should call this blog… “staying curious”.

This week in the press

On the PR front, I had a brief quote in Digitalisation World’s Tech Transformations for 2024 article.

…and not in the press

After initially being flattered to be contacted by a major UK newspaper for comment on the importance of public sector work to Fujitsu, I declined to comment. Not sure if it was my media training or common sense, but it feels right. I had already written a brief post on LinkedIn, but a lot will have changed in the time since I left and anything I can remember would already been in the public domain.

More thoughts on the Post Office Scandal

I was going to write about this last week, but I was still reeling from some of the comments I’d received on social media, so thought on for a bit more.

Understandably, this is a very emotive subject. Lives were ruined. Some who were affected took their own lives. It’s nothing short of a tragedy.

Even so, it was upsetting to be told last week on Twitter/X that anyone who has Fujitsu on their CV should never work again (or words to that effect). I was at ICL or Fujitsu for around 16 years over one internship and two periods of employment. In common with most people there, I had nothing to do with (or knowledge of) Horizon, other than knowing of its existence, in a separate business unit. And, in common with most people who saw the recent ITV Drama, I was shocked and appalled.

I can’t defend Fujitsu – but I am going to use someone else’s words, because they sum up the situation about their future in the UK public sector market perfectly for me:

“A lot of innocent people [may] lose work at Fujitsu. All of us who have worked for outsourcing partners will know the nature of contracts means many will know nothing of other ongoing projects. Today many workers at Fujitsu [may] be ‘at risk’ for something they had no control over.”

From a technical perspective, I found this video from Dave Farley to be an excellent explanation of the types of technical issues in the Horizon system that led to accounting errors. Then add in believing the computer over the humans, together with an unhealthy dose of corporate mismanagement (as is being uncovered by the ongoing inquiry), and you get the full horror of the Post Office Scandal.

This week in photos

Looks like I didn’t take many, but I did wrap up the week with a nice dog walk in the winter sunshine.

Featured image by Engin Akyurt from Pixabay.

Weeknote 49/2023: Back to work

Posted on By Mark Wilson

So I’m having another go at writing weeknotes. I think it might even be a mindful exercise and good for me…

I was going to make this “Weeknote 2696” – because that’s the number of weeks I’ve been on this earth (plus 3 days), so it’s not a bad number to use. Then I looked back and realised I did manage a reasonable number of weeknumber/year posts a while back, so that’s the format. I’ll write these on a Friday though, so weekend thoughts will spill over to the next week…

This week’s discoveries/events included:

  • Returning to work after 10 days off, during which I seemed to have forgotten everything!
  • Reinforcing the view that a “strategic discussion about business challenges” with the wrong audience will still end in a conversation about technology. That was even after I’d been clear in the pre-meeting communications, calendar invite, and agenda. Now, I’ll engage the technical team that should have been involved the first time around…
  • Catching up for an overdue virtual coffee with Matt Ballantine (he of the #100coffees experiment), a long time acquaintance whom I now count as a friend.
  • Chatting with Mark Reynolds from Hable about organisational change. That seemed particularly appropriate after British Cycling had emailed me about changes to their coaching framework. It was clearly important to their Learning and Development team but just noise to me, with no clear call to action.
  • Experience of failed digital transformation at Costco, where it appears you can renew your membership online, but it might take 24 hours for the processes in the warehouse to catch up. I made some progress by deliberately crashing and reloading the app. But even then it needed a human to enable my digital membership card. Repeat after me: it’s no good implementing new tech, unless you sort out the business process too!
  • Milton Keynes Geek Night number 46 – at a fabulous new venue (South Central Institute of Technology).
  • Starting to learn about amateur radio, after Christian Payne (Documentally) gifted me a Quansheng UV-K5(8) at Milton Keynes Geek Night. I promised that I would take my foundation exam to get a licence.
  • Taking up the floor in my loft, to expose the heating pipes, to prove to the heating engineers that the pipes are fine and there’s something else in the system that needs to be fixed…
  • Wrapping up the week with a visit to my new favourite local pub (The Bell and Bear in Emberton), with my friend James, for a pint of Marc Antony. This beer appears to have been renamed. It was previously the correct spelling for me – Mark Antony!

Some press coverage

Featured image: author’s own

Weeknote 13/2021: Project progress and procrastination

Posted on By Mark Wilson
This content is 3 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

This has been a short week (with only 3 days at work) but I’m pretty pleased with what I achieved in that time:

  • Publishing the Architecture Toolbox I’ve been working on for a few months. That sounds a bit grand for what’s really just a library of re-usable artefacts but, hey! I finally realised that I can’t do everything (perfection is the enemy of good) so it’s time to let it fly and let others contribute…
  • Starting to get under the covers of a new engagement with a local authority client where we’re carrying out some digital service design. It’s fascinating for me to learn from my colleague Richard Quayle (@RichardSQuayle) around concepts like the locus of control, the negatives of a command and control structure (cf. Edward Deming’s approach), failure demand – and much more as we jointly deliver this Business Consulting engagement.
  • A very insightful chat with a client where we’re looking to engage around an Architecture service. It was refreshing to hear that they find TOGAF too conceptual and want to take a more pragmatic approach around EA on a Page (which I referenced in my post on developing IT architecture skills).

I’ve struggled with procrastination/distraction this week too. The challenges of back to back online meetings are obvious but it seems meetings spaced out through the day can be equally problematic. The challenge is that they leave no time to really get into flow before the next meeting is due.

Anyway, both of these cartoons resonated with me…

(in the week that a the MV Ever Given got stuck and closed the Suez Canal, for 6 days.)

Back in the world of work, Alex (@LyleD4D)’s lateral thinking let me embed an msteams:// link in a SharePoint page, by changing the protocol section of the URI to https://.

Meanwhile, my colleague Richard Kleiser (@ThatRichK) introduced me to this diagram from Dave Clarke, which attempts to visualise the concept of Enterprise Architecture:

And that reminds me of something I meant to mention in last week’s weeknote – Rich Goidel (@RichGoidel)’s Strategy vs. Tactics cartoon, which featured in my Microsoft Catalyst pre-sales training:

I also started to see the direction that motoring is heading in. As electrification reduces revenues from servicing, software will become the next subscription opportunity.

Although it was probably intended as an April Fool, What Two Figures (WTF) pretty much sums up my feelings about What Three Words.

Outside work, the UK’s easing of “lockdown” restrictions saw the return to Caveman Conditioning – training outdoors again instead of over Zoom!

I also completed some online learning around First Aid Essentials in Sport. This is a requirement for my certification as a British Cycling coach but I’ve struggled to complete an approved course during “lockdown”.

A look ahead to the weekend

This weekend will see me:

  • Meeting up with another family for a country walk (something we’ve not been able to do for a while!).
  • Returning to Youth Training at my local cycle club (the first time we’ve been able to run a session since I became a coach).
  • Resuming Cyclist’s Dad/Directeur Sportif duties as my eldest son returns to racing.

It will probably also involve consumption of Easter Eggs (I did buy rather a lot of Creme Eggs this week).

Talking of Creme Eggs, Natalie Jackson (@NatalieDellar) alerted me to this post with “groovy things to do with Crème Eggs“.

And next week…

In addition to celebrating the 49th anniversary of my arrival on this planet, next week will be mostly spent at home including some time doing geeky hobby stuff in the Man Cave. There will also be the final assessment for my First Aid Essentials in Sport certification (which will be interesting over a Zoom call, to which I’ve been asked to bring a pillow and a bandage!).

This week in photos

Culinary creations and “International English”

Posted on By Mark Wilson
This content is 12 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

As a bit of a foodie, I’ve always enjoyed creating meals although, if I’m perfectly honest, I normally do the “glory cooking” when we’re entertaining friends, and my wife looks after much of the everyday food preparation.

Right now, Mrs W. is very busy in her work (for which I’m very grateful – freelancers need to “make hay whilst the sun shines”!) and that means that I need to pick up a few more tasks around the house. Combined with my need to eat healthily and carefully count calories (I still have another 5kg to lose before the end of March) I’m currently taking on most of the responsibility for our meals, spending a good chunk of the last two weekends in the kitchen, with a good share of my culinary creations heading towards the freezer for use as ready meals.

I’m no Masterchef contender, but my food generally seems to go down well, and it’s good to try something different from time to time. Last weekend, I was creating a Spanish-inspired meal for friends and I decided to make Crema Catalana for desert.  The recipe I followed is pretty simple but I found myself thrown by two things:

  1. “Cups” of ingredients (give me grammes, or even pounds and ounces).
  2. Strange terms like cornstarch (could that be cornflour?)

I finally found a use for a kitchen computer as, with a little help from my smartphone, I had determined that quantity in a “cup” depends on the product. There’s a handy reference at AllRecipes.com. So that was number 1 sorted. As for 2., well, yes “cornstarch” is what we, in England, call “cornflour” and there’s a useful Wikipedia entry on “International English” food terms.

[English is the language spoken by (most) people in England and adopted by many other nations. Some of the variations even make sense (color instead of colour, for example) but I speak, read and write English – and find the term “International English” to be nonsensical. There is English, and there is American, Australian, etc. I know that languages constantly evolve, but… OK, I’ll come down off my soapbox now.]

My time in the kitchen is not normally a topic for this blog but I thought these references might be useful for others. As well as for me, next time I’m confused by a recipe written in “International English”.