This content is 8 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.
Monday Morning 6.15AM: My alarm goes off – time to get up, drive to the station, buy a ticket and catch a train to London. It’s Monday morning; another week, here we go.
Clearly my Surface Pro 3 was having a similarly bleary-eyed morning. When I got to site, the Type Cover keyboard didn’t want to work. Nothing had changed since Friday when I shut the machine down, so why wouldn’t the keyboard work? Detach, attach, restart, restart again. RTFM. Restart again. Oh, time for a support call.
The great thing about working for the company I do is that even the Directors respond to support requests and I had an answer in minutes about resetting the USB root hub. Trouble is that I don’t have the necessary admin permissions. No worry. I would try and power down the machine. Not a normal power down, but a proper, hard reset. According to The Tech Chat, that’s called a two-button shutdown.
So, after a power down, holding power and volume up for 15 seconds and then exiting the setup menu that was displayed, my Surface started up, recognised the attached Type Cover and I was back in business.
Monday morning 9.45AM: IT 0: Mark 1. Right. Now what’s in store for the rest of the week!
This content is 8 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.
Passwords are so old-fashioned. And insecure. Often, after a high profile website hack we’re asked to change our passwords because most people use the same password for multiple services. So, what’s the answer? Well, not using the same password for multiple sites might be one solution but that leads to problems with remembering passwords (which is why I use a password manager). Others think the solution lies in biometrics (and I’d certainly consider that as a second factor).
Windows 10 has an interesting new feature called Windows Hello. Rather than relying on a password, or a PIN (which is ultimately the same thing, once it’s been hashed…), Hello uses facial recognition to determine whether you can have access to a PC or not – and I’ve been testing it for a few weeks now.
Actually, we have two PCs in our house that can use Windows Hello: my wife’s Lenovo E550 (using the fingerprint reader or optional 3D camera); and the Lenovo B50 All-in-one PC I have on loan also includes the 3D camera that is required for facial recognition (iris readers will soon be available too). And in case you’re reading this and getting worried about a copy of your face being shared around the Internet, Hello’s facial recognition uses infra-red technology with the camera to capture data points (a kind of graph of your face) rather than a picture itself and the data never leaves the PC (where it is stored in encrypted form – you can read more in Microsoft’s Windows Hello privacy FAQ). In essence, you have possession of a device; you unlock it with your face (or other biometrics); and then Windows Hello authenticates on your behalf but your biometric information is never transferred.
I was a bit confused at first to find that Hello was not available on the B50, until I discovered that the OOTB drivers were not up to the task – once I’d installed the Intel RealSense Depth Camera Manager (DCM) drivers, Windows was happy to learn how my face looks and Windows Hello jumped into life.
“So, what’s it actually like to use?”, you might ask.
Setup is just a case of following a wizard to let Windows recognise your face and after that it’s really, really straightforward.
Just make sure you look directly at the PC (no slurping a cuppa whilst waiting for it to recognise you).
Sometimes the camera takes a while to wake up when the PC resumes from standby (a driver issue, I expect – they seem to be under constant iteration) but in general it seems pretty reliable. It seems to cope well with varying lighting conditions too – whether I have a full ceiling light on, daylight from the window, or a little desk lamp; and I’ve moved offices since I originally set it up – that doesn’t seem to make a difference either. And there’s no problem with variations in the amount of facial hair I’m wearing on any given day. Apparently, even identical twins don’t fool it…
Logging on to my PC with little more than a wiggle of a mouse (to wake it up) and a stare is great… it’s a shame I’ll have to give the PC back soon.
This content is 9 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.
A few weeks back, Microsoft asked if I’d be interested in writing some Windows 10 blog posts if they could arrange a demo machine for me for a few months. I thought it seemed like a good idea, signed the paperwork when it came through, and promptly forgot about it whilst I immersed myself in work!
Then, earlier this week, I got a text from my wife that said:
“[…] We have a mystery parcel from Lenovo here… [my son] is speculating… what time will you be home this evening? […]”
At first I had to think “what have I bought from Lenovo?” (funnily enough, that’s what Mrs W was thinking too…) but then I remembered the PC that Microsoft were sending…
I got home to find my two geeks apprentices, aged nearly-9 and nearly-11, desperate to see what was in the box and help me set it up. Within minutes, the Lenovo B50 all-in-one PC was taking up a sizable chunk of my desk and, over the next few months I’m hoping to write at least one Windows 10 post each week.
Eventually I found Lon Siedman’s video review which showed how to do it – pressing a tiny button on the lower-right side of the screen, just above the power button, to accept input on the HDMI port closest to the left-side of the screen. It’s still amazing though that the Surface Pro 3’s 12″ display runs at a higher resolution than this 23.8″ beast!
This content is 9 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.
Some time ago, I noticed that our family PC was running really slowly. It only has 4GB of RAM and sometimes the boys leave their flash-based websites open when they switch users (which can be a resource hog), but it was more than that (4GB should have been enough really). I dug a little deeper and found that the disk was running at a constant 100% – clearly that was the bottleneck!
I adjusted the virtual disk settings (away from the Windows defaults, which were pitifully small, to something I found recommended on the ‘net) and, whilst it helped with the system responsiveness, the disk queue was still sitting a little higher than I expected (in Resource Monitor) and Task Manager still said the disk was running at 100%.
Fast forward a few weeks and I’d been busy, the machine had been upgraded to Windows 10 and it seemed to be behaving itself. That was until, one Saturday morning, when I was just rushing out of the door to take the kids to football, I spotted the PC sitting on the kitchen counter with a boot error, followed by a failed attempt to boot from the network. “That’s great!”, I thought (actually it was some rather more grumpy words than that), “another job to fit into an already-packed weekend…”.
As it happened, I’d already been considering a solid state disk (SSD) upgrade after a customer had told me about the unit he had bought, the performance difference it had made, and how low the prices were. Our hard disk drive (HDD) failure just forced the point and I bought a 120GB Samsung EVO 850 SSD for only marginally more than the cost of a replacement 500GB Seagate Momentum Thin HDD (we don’t really need that much space anyway).
I didn’t have time to fit the drive this week, but I set to work this afternoon, following the advice in the video below to take our laptop apart and swap the drive:
SSD installed in laptop – a lot easier than expected and very fast Windows 10 build (struggling to activate now tho’) pic.twitter.com/7OOR7jxwkI
I’ll come back to the activation issue in a future post, but the SSD is awesome. Incredibly fast! And disk queues are a thing of the past (as is OEM-supplied crapware as I now have a clean PC build).
As for the old HDD, it still works… sort of. At least, I may be able to get some data off it if the spinning rust stays spinning for long enough. I bought an Anker USB 3.0 2.5″ HDD/SSD external enclosure and am very impressed. It’s so easy to use that my son fitted the old disk in seconds (no screws, just the SATA connection and slide the cover on) – perfect if you are going to clone from one disk to another (I didn’t, because I didn’t have a bootable system).
This content is 9 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.
Overnight, both the Windows 8.1 PCs in our house decided that Windows 10 was ready (I clearly need to be more patient) but my 10 year-old son wanted to perform the upgrade (he’s a trainee geek) so, I waited for him to come home tonight before we tried it out. Because I’d already downloaded the media I thought I could skip bringing almost 3GB down over my ADSL line and boot from USB but we had a little trouble along the way…
I’d prepared a USB flash drive from the Windows 10 .ISO file using Rufus but our family PC (a Lenovo IdeaPad Flex 15) didn’t want to boot from it.
First of all, I had to work out the boot menu key combination (F12) but, even then, the boot menu only wanted to boot from the network, or from the local hard drive. I checked the BIOS (F1 at boot) and USB boot was enabled. Following Lenovo support article HT076906 (How to enter Setup Utility (F1) or Boot Menu (F12) on a Microsoft Windows 8/8.1 preloaded PC), I tried various combinations to reboot the machine (including Shift+Shutdown for a full shutdown and Shift+Restart for Windows boot options) but nothing was helping to boot from USB.
I tried recreating my media using different partition schemes for UEFI but that didn’t work either. So I followed Lenovo support article HT078684 (Cannot Boot From a USB Key – Idea Notebooks/Desktops) to:
Run cmd.exe with Administrator privileges.
Insert the target USB boot media device into an available USB port.
Type: diskpart list disk (and make note of the disk number of the target USB drive) select diskn (where n is the target USB drive noted earlier) clean create partition primary format fs=fat32 quick active assign list volume exit
Copy the entire contents of the Windows ISO onto the newly created UEFI boot media.
After this, I successfully restarted the PC, using F12 to access the boot menu and could boot from USB (i.e. the flash drive was available in the menu).
Unfortunately, after all that effort, Windows 10 wanted a product key to install (which I didn’t think I had on a PC that came with Windows pre-installed), so I went back to an in-place upgrade using Windows Update.
This content is 9 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.
Another post with a few things I’ve collected in my browser tabs over the last few weeks…
So where is the PrtSc key for the Surface/Surface Pro touch/type covers?
There isn’t a PrtSc key, but Fn+space will grab the whole screen (as PrtSc does on a normal PC keyboard) and Alt+Fn+space will grab the current window and copy it to the clipboard (as Alt+PrtSc does normally).
This content is 9 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.
When I started my current job and tweeted about my new “laptop” (a Microsoft Surface Pro 3), I was a little surprised at the reaction from some people, including one of my friends whose words were along the line of “give it a month and then then tell me if you still like it…”
That’s not really much of a review though… so here’s some of the things that are good, and some that are less so…
Starting out with the positives:
It’s a fully-featured PC. Every time I see someone comparing the Surface with an iPad I cringe. I tried using an iPad as my primary device and it didn’t work for me. I can see why it would for some people but I need to work with multiple applications and task switch, copy and paste text all of the time. The Surface Pro runs Windows 8.1 and does everything I expect of a Windows PC, plus the benefits of having a touch screen display and a tablet form factor.
The type cover keyboard is really good. Backlit keys, easy to type on, a good size. Combined with the kickstand on the tablet itself, it becomes a fully-featured 12″ laptop and it’s far more stable than many tablet/cover/keyboard combinations.
I live in OneNote. I can draw with the Surface Pen now – and that is incredibly useful.
It’s light. I haven’t checked how light, but light enough to carry with ease.
The power supply is not too big – and it has a USB charging socket too. Having said that, I can usually manage on the battery to catch the train in/out of London and get through a customer meeting.
On the downside though:
There aren’t enough USB ports and the use of a Mini DisplayPort means I need to carry adaptors. To be fair, I carry quite a few for my other devices too.
The price of accessories is way over the top: type cover is a penny under £110; Surface Pen is £45; Docking station is £165. Really? Add that to the cost of the device itself and you could buy a pretty good laptop. (The Surface Pro 3 range starts at £639 but the Intel i5 model with 4GB RAM and 128GB of storage that I use is £849 and the top of the range Intel i7 with 8GB RAM and 512GB storage will set you back £1549).
The type cover trackpad is awful. I use a mouse. That’s how bad it is.
I’ve had some worrying issues with resuming from standby, sometimes not resuming at all, sometimes having to go through a full reboot. I suspect that’s the Windows build it’s running though – I can’t blame the Surface for that…
I’m more than happy with the Surface Pro 3 (at least, I am until the Surface Pro 4 comes out!). I was given the choice between this and a Dell ultrabook and I’m pretty sure I made the right choice. Maybe if I was a developer and I needed a laptop which was effectively a portable server then that would be a different story – but for my work as a Consultant/Architect – it’s exactly what I need.
If you need a Windows PC, your work is mobile (and not too taxing in terms of hardware requirements), and your employer has the facilities for effective remote working, the Surface Pro 3 is worth a look. I’d even go as far as to say I would spend my own money on this device. That’s more than I can say about any company-supplied PC I’ve had to date.
This content is 9 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.
One of the great things about working for my current employer is that they provide me with the devices I need for mobile working and we use all of the software that we are helping our customers to adopt. My tools are a Microsoft Surface Pro 3 tablet and a Nokia Lumia 830 smartphone, together with the latest released versions of Windows and Office and I consume services from the Microsoft Cloud including all of the Office 365 workloads as well as some on-premises apps like Skype for Business. Using the full Microsoft stack does mean I’ve had to go back to using Internet Exploder though… and I am at last getting used to Bing and weening myself of the habit of using the big G for search – at least on my work PC!
I’m not saying that the use of a Surface Pro 3 was the reason I took the job – but it may have been a factor and not lugging around a heavy laptop has some major advantages (even the small form factor laptop I used for my last job was pretty weighty).
Unfortunately, with such a svelte device comes a down-side… namely that I now carry a plethora of cables and adapters, as illustrated by my former colleague Dom Allen (who now works for a rival Microsoft Partner):
https://instagram.com/p/0sxOw9jjTK/
So, what’s in my bag these days alongside the Surface Pro and its charger?
This content is 9 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.
Being at home this week means that I have had a stack of “jobs” to get through (and I haven’t completed most of them… although at least the decorating is done) but it also means I’m “on call” for family IT issues.
This morning, my wife exclaimed that Windows Media Player was “throbbing” in the taskbar on her Windows 7 computer. Sure enough, there it was, pulsing away to suggest an alert but there was no dialog asking for input. I closed Media Player and it came back; I killed the process via Task Manager and it came back; I did what every self-respecting PC support guy would do and asked when she last rebooted the computer and Mrs W replied that she had already tried that (as every self-respecting user will respond to such advice!)…
Fearing a virus I decided to search the net for advice and found a Tom’s Hardware forum post which suggested it might be a stuck media key. Sure enough, examining the external keyboard shown that was the problem! A quick nudge on the key and Windows Media Player started to behave itself again…
This content is 9 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.
Sod’s law says that, a few hours after I handed in all of Fujitsu’s kit in preparation for leaving the company, my own monitor would stop working…
I had spares, but only old 15″ 4×3 flat panels with VGA connections – this was the only monitor I have that will take an HDMI/DVI signal from my Mac Mini, or my Raspberry Pi so VGA was no good to me here.
As it happened, further investigation showed it wasn’t the monitor itself (although it is 9 years old now) but the power “brick”. I’m sure there are websites that specialise in selling universal power supplies for laptops but I haven’t found one yet for LCD monitors (I needed a 60W/12V/5A supply with a 2.5mm centre-positive tip).
It does beg the question though – all mobile phones (except Apple iPhones) come with a standard USB charging cable. Why don’t all TVs/monitors/laptops have similarly standardised power supplies?
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for the Surface Pen.
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and an 
to keep my iPhone alive all day…)