Weeknote 15: Pyramid training (Week 16, 2018)

This week has been pyramid-shaped:

  • Monday: start work on Customer A’s End User Computing Strategy.
  • Tuesday: work on Customer B’s Surface/Windows 10 rollout (I’ve stopped pretending that it’s anything to do with a “Modern Workplace” because it’s completely technology-focused). Then, up to Stafford ready for Wednesday’s team meeting and an opportunity for dinner at The Market Vaults (great “dirty burger” and real ale).
  • Wednesday: Team Meeting – opportunity to catch up with my fellow Architects (we’re generally working on different projects so always good to get together). Second trip to the Market Vaults in as many days…
  • Thursday: Back with customer B, then over to the Microsoft Cloud User Group meeting in Birmingham.
  • Friday: trying to write customer A’s strategy but in reality dealing with customer B’s “issues” (and politics). Then, spend the evening at the local “urgent care centre” after my youngest son bangs and cuts his head on a wall whilst playing Xbox (3-4 hour wait means “urgent” is a relative term in an under-funded NHS)… anyway, playing on the Xbox is clearly a dangerous activity!

In other news, I finally managed to get my turbo trainer back to Wiggle using the Asda To You service. It’s a simple but smart solution and a great example of diversification where otherwise near-empty supermarket trucks take parcels from stores to the central distribution hub. Advantages include local drop-off for customers, extra revenue for the supermarket and empty truck space gets used (with the consequential effect of fewer trucks on the road). And they’ll take parcels up to 25kg.

I need to wait for Wiggle and Tacx to work out what’s wrong with my trainer and repair or replace now (so no Zwifting) but at least the sun is shining so I can ride my bike outside…

Talking of sunshine, I wish this was one of my pictures but one local photographer/drone pilot grabbed a shot of Olney in this week’s sunshine:

The rest of the weekend will include a road bike ride, then another attempt at the towpath MTB training with my eldest son (last time we attempted that ride a big puncture ended play), checking out a car boot sale as a potential opportunity to sell some of the contents of our loft – and taking my Mum for afternoon tea as a belated 70th birthday present.

I’ll wrap up this week’s post with another Instagram shot… these road markings amused me as I navigated Birmingham’s one-way system on Thursday evening…

Weeknote 14: Where were all the weeknotes? (Weeks 11-15, 2018)

Weeknotes have been a bit sporadic of late. No, not sporadic. Completely missing.

There have been a few reasons for this:

  • Work got a bit frustrating and it’s generally career-limiting to criticise your customer’s (in)ability to deliver…
  • I got really, really busy at work (see above).
  • And then I took a holiday.

The holiday was great – a week skiing in Tignes/Val d’Isère with my family and then a stop-off in Dijon on the way home. I’m told that the reason to ski at Easter is that you’re more likely to get good weather and we did have plenty of blue skies but it also snowed most days so we had a few white-outs too…

After just three seasons of skiing (for me and my boys), my family are now all at different ability levels with my wife being the most competent (if not as confident as she might have been skiing pre-family!); my eldest son bordering on reckless (just wanting to go faster), skiing black runs and even off-piste (at ski school); my youngest turning into a smart little skier, happy on any of the pistes; and me left behind them all (although I conquered my fear of the red runs this year and my technique is improving).

My family always know when I’m relaxed. That’s when my creative side starts to show – I take more photos and I’m inspired to blog. And that’s why my Instagram feed has been a bit busier of late!

Skiing in Tignes-Val d'Isère (Espace Killy)

The return to work was gentle – the Easter holidays, annual leave and my birthday (we get birthday leave at risual) meant a two day week before I really got back into work.

Unfortunately, after getting home, my Tacx Vortex smart trainer broke. And with just a few weeks to go before the London Revolution, I was hoping to up my training. No Zwift for me until I can get it repaired or replaced though – and that means sending it back to Wiggle.

I found the original box for the trainer, packed it up and weighed it. 12kgs. Too heavy (and a little large) for Collect+ so I followed the advice from Wiggle to send it back using another carrier (and reclaim the postage). Unfortunately, I used Hermes. They claimed that delivery had been refused (Wiggle said it wasn’t) and after a week the parcel was back with me. Their customer service was awful (no answer in Twitter, and only standard responses – nothing that actually answered my questions via email). I have been offered my next shipment free of charge but that’s irrelevant because there won’t be a next time. I. Will. Never. Use. Hermes. Again.

One thing this tweet flagged to me – Wiggle’s social media team and the people who look after their email are really not connected…

Next week I’m trying another option because Mark (@TheLongMile) highlighted the option to return items to Wiggle via a local Asda supermarket. To be fair, Wiggle also offered to collect but that would have been using Yodel (marginally better than Hermes but still not a great reputation) and I’d have had to wait in from 7am to 7pm one day.

Right, that will do for this week’s post. I’ll sign off with another pic from my holidays – breakfast at dawn next to Lac d’Annecy was a great reward for getting up at 4:30 to drive off the mountain ahead of the traffic…