{"id":1181,"date":"2008-09-15T20:50:11","date_gmt":"2008-09-15T20:50:11","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/2008\/09\/using-google-apps-for-e-mail-and-contact-management.htm"},"modified":"2008-09-15T20:50:11","modified_gmt":"2008-09-15T20:50:11","slug":"using-google-apps-for-e-mail-and-contact-management","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2008\/09\/using-google-apps-for-e-mail-and-contact-management.htm","title":{"rendered":"Using Google Apps for e-mail and contact management"},"content":{"rendered":"<p>A couple of weeks back, I wrote about how <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2008\/09\/getting-started-with-google-apps.htm\">I&#8217;d switched a big chunk of my home\/small business IT to Google Apps<\/a> and was using it as part of a solution to <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2008\/09\/using-google-apps-with-outlook-2007-to-keep-my-personal-and-work-life-in-sync.htm\">keep my work and personal calendars separate, but in sync<\/a>.<\/p>\n<p>Calendar is all very well, but e-mail is still my main communications tool.  So how have I found the switch to Google Mail and how do I keep my contacts in sync between devices?  Actually, it&#8217;s been remarkably straightforward but I have learnt a few things along the way and this post describes the way I have things working.<\/p>\n<p><a href=\"https:\/\/www.markwilson.co.uk\/blog\/2008\/09\/getting-started-with-google-apps.htm\">Switching to GMail was as simple as updating the MX records for my domain<\/a> but having done so, I needed to get my various devices working together &#8211; that means home and work computers as well as my iPhone.<\/p>\n<p>My home computer is a Mac, so I simply enabled IMAP access on my Google Apps mail account and made sure I followed <a href=\"http:\/\/mail.google.com\/support\/bin\/answer.py?answer=78892\">Google&#8217;s recommended client settings<\/a> for setting up Apple Mail.  There&#8217;s not more to say really &#8211; Google provides an IMAP Service and Apple provides an IMAP client.  <\/p>\n<p><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/apple-mail.png?w=700&#038;ssl=1\" alt=\"Apple Mail\" class=\"inline\" \/><\/p>\n<p>On a Windows PC I would have used Windows Mail\/Outlook Express (depending on the version of Windows) or Outlook to achieve the same thing.  Even so, on the Windows PC that I use for work, I have Google Chrome installed, so I set myself up with a Chrome application shortcut for my Google Apps e-mail account.  It&#8217;s only webmail, but GMail is dripping with AJAX and so highly functional and very usable.<\/p>\n<p><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/chrome-gmail.png?w=700&#038;ssl=1\" alt=\"Google Mail as a Chrome application\" class=\"inline\" \/><\/p>\n<p>With my PCs set up, that left the iPhone.  Again, <a href=\"http:\/\/mail.google.com\/support\/bin\/answer.py?hl=en&#038;answer=77702\">Google publishes advice for configuring IMAP with the iPhone<\/a> (as well as recommended client settings) and I followed it.  <img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/iphone-mail-folders.png?w=700&#038;ssl=1\" alt=\"Folder list in Mail on the iPhone\" \/><br \/>\nI&#8217;m still a little confused about what is being saved where &#8211; my iPhone mail application has a Sent folder with some items in, but there&#8217;s another one called Sent Mail underneath [Google Mail] &#8211; similarly, I have two Drafts folders &#8211; as well as both Trash and Deleted Messages.  None of that really matters though as all my mail seems to be in the Google Mail account (automagically&#8230; I&#8217;m not going to get too hung up on the details).  Push e-mail would be nice (at the moment I have to tell the phone to periodically check for e-mail) but I&#8217;m sure Google will add that feature in time &#8211; the important thing is that it seems to work.<\/p>\n<p>I tend to use the iPhone&#8217;s built-in mail application most of the time but the iPhone interface to GMail is pretty good too and has the advantage that it groups messages by conversation, rather than using the traditional approach of showing individual messages.<\/p>\n<p><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/iphone-mail.png?w=700&#038;ssl=1\" alt=\"Mail on the iPhone\" \/><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/iphone-gmail.png?w=700&#038;ssl=1\" alt=\"Google Mail on the iPhone\" class=\"inline\" \/><\/p>\n<p>With e-mail working, I turned my attention to my contacts.  Google Mail was doing a good job of identifying the people I&#8217;d sent e-mail to and creating associated contacts but I wanted to make that I had the same contact list available natively on the Mac and the iPhone.  No problem &#8211; <a href=\"http:\/\/googlemac.blogspot.com\/2008\/05\/mac-os-x-1053-sync-google-contacts.html\">the Mac OS X Address Book application includes Google Contact syncing<\/a> although I&#8217;m a little confused why I have it enabled in both the Address Book application and in iTunes (<a href=\"http:\/\/www.google.com\/support\/contactsync\/\">Contact Sync uses iTunes for synchronisation<\/a>).  Then, Address Book and iTunes worked together to make the contacts available on the iPhone (regardless of the Google part of the solution).<\/p>\n<p>It&#8217;s worth noting that I didn&#8217;t think the address book synchronisation was working, but signing out of Google Mail (and then back in again) seemed to force a refresh of the contact information inside Google Mail.<\/p>\n<p>Importantly, Google Mail&#8217;s contact functionality does not destroy information stored for contacts that it doesn&#8217;t know what to do with.  For example, I&#8217;ve followed <a href=\"http:\/\/jaka.kubje.org\/wp\/2008\/03\/27\/adding-skype-usernames-to-os-x-address-book-workaround\/\">Jaka Jan\u00c4\u008dar&#8217;s advice for adding Skype usernames to the OS X Address Book<\/a> and Google Mail just ignores the extra information.<\/p>\n<p>That just left bringing all of my legacy e-mail into my Google Apps mailbox.  I haven&#8217;t been brave enough to do that yet (actually, it needs a lot of consolidation first) but I <em>will<\/em> do it eventually &#8211; and, when I do, I&#8217;ll be sure to blog about how it went&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A couple of weeks back, I wrote about how I&#8217;d switched a big chunk of my home\/small business IT to Google Apps and was using it as part of a solution to keep my work and personal calendars separate, but in sync. Calendar is all very well, but e-mail is still my main communications tool. &hellip; <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2008\/09\/using-google-apps-for-e-mail-and-contact-management.htm\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Using Google Apps for e-mail and contact management<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[8,79],"class_list":["post-1181","post","type-post","status-publish","format-standard","hentry","tag-e-mail","tag-google"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Using Google Apps for e-mail and contact management - markwilson.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2008\/09\/using-google-apps-for-e-mail-and-contact-management.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Using Google Apps for e-mail and contact management - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"A couple of weeks back, I wrote about how I&#8217;d switched a big chunk of my home\/small business IT to Google Apps and was using it as part of a solution to keep my work and personal calendars separate, but in sync. Calendar is all very well, but e-mail is still my main communications tool. &hellip; Continue reading Using Google Apps for e-mail and contact management\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.markwilson.co.uk\/blog\/2008\/09\/using-google-apps-for-e-mail-and-contact-management.htm\" \/>\n<meta property=\"og:site_name\" content=\"markwilson.it\" \/>\n<meta property=\"article:published_time\" content=\"2008-09-15T20:50:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.markwilson.co.uk\/blog\/images\/apple-mail.png\" \/>\n<meta name=\"author\" content=\"Mark Wilson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:site\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Wilson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/09\\\/using-google-apps-for-e-mail-and-contact-management.htm#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/09\\\/using-google-apps-for-e-mail-and-contact-management.htm\"},\"author\":{\"name\":\"Mark Wilson\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"headline\":\"Using Google Apps for e-mail and contact management\",\"datePublished\":\"2008-09-15T20:50:11+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/09\\\/using-google-apps-for-e-mail-and-contact-management.htm\"},\"wordCount\":727,\"commentCount\":4,\"publisher\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"image\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/09\\\/using-google-apps-for-e-mail-and-contact-management.htm#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/images\\\/apple-mail.png\",\"keywords\":[\"E-mail\",\"Google\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/09\\\/using-google-apps-for-e-mail-and-contact-management.htm#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/09\\\/using-google-apps-for-e-mail-and-contact-management.htm\",\"url\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/09\\\/using-google-apps-for-e-mail-and-contact-management.htm\",\"name\":\"Using Google Apps for e-mail and contact management - markwilson.it\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/09\\\/using-google-apps-for-e-mail-and-contact-management.htm#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/09\\\/using-google-apps-for-e-mail-and-contact-management.htm#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/images\\\/apple-mail.png\",\"datePublished\":\"2008-09-15T20:50:11+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/09\\\/using-google-apps-for-e-mail-and-contact-management.htm#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/09\\\/using-google-apps-for-e-mail-and-contact-management.htm\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/09\\\/using-google-apps-for-e-mail-and-contact-management.htm#primaryimage\",\"url\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/images\\\/apple-mail.png\",\"contentUrl\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/images\\\/apple-mail.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/09\\\/using-google-apps-for-e-mail-and-contact-management.htm#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Using Google Apps for e-mail and contact management\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/\",\"name\":\"markwilson.it\",\"description\":\"get-info -class technology | write-output &gt; 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You\u2026","rel":"","context":"In \"Google\"","block_context":{"text":"Google","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/google"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1183,"url":"https:\/\/www.markwilson.co.uk\/blog\/2008\/09\/getting-started-with-google-apps.htm","url_meta":{"origin":1181,"position":1},"title":"Getting started with Google Apps","author":"Mark Wilson","date":"Monday 1 September 2008","format":false,"excerpt":"Every now and again, my ADSL connection hangs and I need to reset the router. If this happens whilst I'm away from home (as it has done on a number of occasions), e-mail doesn't make it through to my server and a non-delivery report is generated for the sender. It's\u2026","rel":"","context":"In \"Google\"","block_context":{"text":"Google","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/google"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1185,"url":"https:\/\/www.markwilson.co.uk\/blog\/2008\/09\/using-google-apps-with-outlook-2007-to-keep-my-personal-and-work-life-in-sync.htm","url_meta":{"origin":1181,"position":2},"title":"Using Google Apps with Outlook 2007 to keep my personal and work life in sync","author":"Mark Wilson","date":"Wednesday 3 September 2008","format":false,"excerpt":"Last year, I wrote a very long blog post on the problems I was having with calendar synchronisation but I never reached the point where I was ready to publish it. Almost a year on, and I finally have something that's working well for me but, as it's such a\u2026","rel":"","context":"In \"Google\"","block_context":{"text":"Google","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/google"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1210,"url":"https:\/\/www.markwilson.co.uk\/blog\/2011\/05\/migrating-mail-and-contacts-from-google-mail-to-office-365.htm","url_meta":{"origin":1181,"position":3},"title":"Migrating mail and contacts from Google Mail to Office 365","author":"Mark Wilson","date":"Tuesday 17 May 2011","format":false,"excerpt":"I started to write this post in September 2008, when it was titled \"Importing legacy e-mail to my Google Apps account\". A few years on and I'm in the process of dumping Google Apps in favour of Microsoft Office 365 (if only Microsoft had a suitable offering back then, I\u2026","rel":"","context":"In \"Microsoft Office 365\"","block_context":{"text":"Microsoft Office 365","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/office-365"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1283,"url":"https:\/\/www.markwilson.co.uk\/blog\/2008\/11\/why-using-an-iphone-with-multiple-mail-accounts-is-not-as-simple-as-it-should-be.htm","url_meta":{"origin":1181,"position":4},"title":"Why using an iPhone with multiple mail accounts is not as simple as it should be","author":"Mark Wilson","date":"Wednesday 12 November 2008","format":false,"excerpt":"Whilst balancing childcare duties with work commitments last week, I was working some pretty irregular hours but wanted to keep tabs on my e-mail - so I connected my iPhone to the Exchange Server at work. Nothing unremarkable there - iPhone v2.0 software includes Microsoft ActiveSync support and it worked\u2026","rel":"","context":"In \"Apple iPhone\"","block_context":{"text":"Apple iPhone","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/iphone"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2327,"url":"https:\/\/www.markwilson.co.uk\/blog\/2011\/02\/downloading-content-from-the-us-itunes-store-outside-the-united-states.htm","url_meta":{"origin":1181,"position":5},"title":"Downloading content from the US iTunes Store, outside the United States","author":"Mark Wilson","date":"Tuesday 8 February 2011","format":false,"excerpt":"I'm getting increasingly tired of seeing apps launched in the US iTunes Store and not here in the UK.\u00c2\u00a0 And the worst culprit seems to be, would you believe, Microsoft?!\u00c2\u00a0 For example, the Bing app - freely available in the US, but not here.\u00c2\u00a0 Sure, some of the content is\u2026","rel":"","context":"In \"Apple iTunes\"","block_context":{"text":"Apple iTunes","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/itunes"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1181","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=1181"}],"version-history":[{"count":0,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1181\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=1181"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=1181"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=1181"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}