{"id":1283,"date":"2008-11-12T23:46:15","date_gmt":"2008-11-12T23:46:15","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/2008\/11\/why-using-an-iphone-with-multiple-mail-accounts-is-not-as-simple-as-it-should-be.htm"},"modified":"2008-11-14T21:07:25","modified_gmt":"2008-11-14T21:07:25","slug":"why-using-an-iphone-with-multiple-mail-accounts-is-not-as-simple-as-it-should-be","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2008\/11\/why-using-an-iphone-with-multiple-mail-accounts-is-not-as-simple-as-it-should-be.htm","title":{"rendered":"Why using an iPhone with multiple mail accounts is not as simple as it should be"},"content":{"rendered":"<p>Whilst balancing childcare duties with work commitments last week, I was working some pretty irregular hours but wanted to keep tabs on my e-mail &#8211; so I connected my iPhone to the Exchange Server at work.<\/p>\n<p>Nothing unremarkable there &#8211; <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2008\/03\/the-day-the-iphone-grew-up.htm\">iPhone v2.0 software includes Microsoft ActiveSync support<\/a> and it worked &#8211; as it should.  Unfortunately it still leaves a lot to be desired &#8211; not on the Exchange Server side but with Apple&#8217;s mail client implementation.  For a company which is so focused on user experience, they don&#8217;t appear to have thought too much about this one&#8230;<\/p>\n<p>You see, I have two mail accounts &#8211; one for home\/small business (using Google Apps Email) &#8211; and one for work (using Microsoft Exchange Server 2007). The iPhone lets me configure multiple accounts and both work well &#8211; especially Exchange Server which has excellent push e-mail support (I often hear a message arrive on the phone before I see the notification on my Windows PC), remote wipe (according the the <a href=\"http:\/\/support.apple.com\/manuals\/en_US\/Enterprise_Deployment_Guide.pdf\">iPhone and iPod Touch Enterprise Deployment guide<\/a> &#8211; I&#8217;ve not tested wiping my device from Exchange just yet but I can see the option there!) and more.<\/p>\n<p><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/iphone-exchange2007.png?w=700&#038;ssl=1\" alt=\"Mobile device view in Exchange Server 2007 web access - showing an iPhone\" class=\"inline\" \/><\/p>\n<p>My problem is that, even though the mail client supports multiple accounts, switching from one Inbox to the other involves navigating five screens (out of one Inbox and up to the account level, then back to the Accounts screen, into another account, and finally into the other Inbox).<\/p>\n<p>That&#8217;s not all &#8211; Apple seem to think that the reason for having multiple accounts is to bring all of my e-mail into one place &#8211; but surely if that&#8217;s what I wanted I would forward one mailbox to the other and access a single Inbox?  Instead, I deliberately keep my work and private life separate (albeit on one device).  The iPhone updates the new message indicator on the home screen to include the sum of all accounts (fair enough) but it only seems to allow me to set one signature for all accounts &#8211; and I want to use different contact details (e-mail address, phone number, job titles, etc.) for different accounts.<\/p>\n<p>You see that&#8217;s the trouble with Apple products: they look great; they&#8217;re really simple to use (mostly) but sometimes you can oversimplify things and impact on flexibility.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Whilst balancing childcare duties with work commitments last week, I was working some pretty irregular hours but wanted to keep tabs on my e-mail &#8211; so I connected my iPhone to the Exchange Server at work. Nothing unremarkable there &#8211; iPhone v2.0 software includes Microsoft ActiveSync support and it worked &#8211; as it should. Unfortunately &hellip; <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2008\/11\/why-using-an-iphone-with-multiple-mail-accounts-is-not-as-simple-as-it-should-be.htm\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Why using an iPhone with multiple mail accounts is not as simple as it should be<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[148,79,46],"class_list":["post-1283","post","type-post","status-publish","format-standard","hentry","tag-iphone","tag-google","tag-exchange"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why using an iPhone with multiple mail accounts is not as simple as it should be - markwilson.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2008\/11\/why-using-an-iphone-with-multiple-mail-accounts-is-not-as-simple-as-it-should-be.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why using an iPhone with multiple mail accounts is not as simple as it should be - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"Whilst balancing childcare duties with work commitments last week, I was working some pretty irregular hours but wanted to keep tabs on my e-mail &#8211; so I connected my iPhone to the Exchange Server at work. Nothing unremarkable there &#8211; iPhone v2.0 software includes Microsoft ActiveSync support and it worked &#8211; as it should. Unfortunately &hellip; Continue reading Why using an iPhone with multiple mail accounts is not as simple as it should be\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.markwilson.co.uk\/blog\/2008\/11\/why-using-an-iphone-with-multiple-mail-accounts-is-not-as-simple-as-it-should-be.htm\" \/>\n<meta property=\"og:site_name\" content=\"markwilson.it\" \/>\n<meta property=\"article:published_time\" content=\"2008-11-12T23:46:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2008-11-14T21:07:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.markwilson.co.uk\/blog\/images\/iphone-exchange2007.png\" \/>\n<meta name=\"author\" content=\"Mark Wilson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:site\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Wilson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/11\\\/why-using-an-iphone-with-multiple-mail-accounts-is-not-as-simple-as-it-should-be.htm#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/11\\\/why-using-an-iphone-with-multiple-mail-accounts-is-not-as-simple-as-it-should-be.htm\"},\"author\":{\"name\":\"Mark Wilson\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"headline\":\"Why using an iPhone with multiple mail accounts is not as simple as it should be\",\"datePublished\":\"2008-11-12T23:46:15+00:00\",\"dateModified\":\"2008-11-14T21:07:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/11\\\/why-using-an-iphone-with-multiple-mail-accounts-is-not-as-simple-as-it-should-be.htm\"},\"wordCount\":405,\"commentCount\":1,\"publisher\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"image\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/11\\\/why-using-an-iphone-with-multiple-mail-accounts-is-not-as-simple-as-it-should-be.htm#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/images\\\/iphone-exchange2007.png\",\"keywords\":[\"Apple iPhone\",\"Google\",\"Microsoft Exchange\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/11\\\/why-using-an-iphone-with-multiple-mail-accounts-is-not-as-simple-as-it-should-be.htm#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/11\\\/why-using-an-iphone-with-multiple-mail-accounts-is-not-as-simple-as-it-should-be.htm\",\"url\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2008\\\/11\\\/why-using-an-iphone-with-multiple-mail-accounts-is-not-as-simple-as-it-should-be.htm\",\"name\":\"Why using an iPhone with multiple mail accounts is not as simple as it should be - 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Unfortunately, I sold my Apple iPhone (which now has Exchange ActiveSync support) last week but I will be getting a new one at some\u2026","rel":"","context":"In \"Microsoft Exchange\"","block_context":{"text":"Microsoft Exchange","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/exchange"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1011,"url":"https:\/\/www.markwilson.co.uk\/blog\/2008\/03\/the-day-the-iphone-grew-up.htm","url_meta":{"origin":1283,"position":2},"title":"The day the iPhone grew up","author":"Mark Wilson","date":"Thursday 6 March 2008","format":false,"excerpt":"Last week, Apple quietly slipped out a software update for the iPhone (v1.1.4). No press release (not one that I can find anyway), no drama (at least when I looked last night the Apple website was trumpeting the January iPhone update - no mention of the late-February one), and no\u2026","rel":"","context":"In \"Apple iPhone\"","block_context":{"text":"Apple iPhone","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/iphone"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":543,"url":"https:\/\/www.markwilson.co.uk\/blog\/2006\/05\/migrating-smtp-e-mail-from-my-isps.htm","url_meta":{"origin":1283,"position":3},"title":"Migrating SMTP e-mail from my ISP&#8217;s servers to an internally-hosted Exchange server","author":"Mark Wilson","date":"Thursday 25 May 2006","format":false,"excerpt":"Over the last couple of days, I migrated my e-mail service to Microsoft Exchange Server. I've been meaning to do this since I first bought my own domain name in the late 1990s but a lack of suitable hardware to dedicate to the task has meant that until now it's\u2026","rel":"","context":"In \"DNS\"","block_context":{"text":"DNS","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/dns"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1185,"url":"https:\/\/www.markwilson.co.uk\/blog\/2008\/09\/using-google-apps-with-outlook-2007-to-keep-my-personal-and-work-life-in-sync.htm","url_meta":{"origin":1283,"position":4},"title":"Using Google Apps with Outlook 2007 to keep my personal and work life in sync","author":"Mark Wilson","date":"Wednesday 3 September 2008","format":false,"excerpt":"Last year, I wrote a very long blog post on the problems I was having with calendar synchronisation but I never reached the point where I was ready to publish it. Almost a year on, and I finally have something that's working well for me but, as it's such a\u2026","rel":"","context":"In \"Google\"","block_context":{"text":"Google","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/google"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1414,"url":"https:\/\/www.markwilson.co.uk\/blog\/2009\/04\/new-features-in-microsoft-exchange-2010.htm","url_meta":{"origin":1283,"position":5},"title":"New features in Microsoft Exchange 2010","author":"Mark Wilson","date":"Wednesday 15 April 2009","format":false,"excerpt":"Earlier today, the Microsoft PR machine started the public build up to the release of a new version of Microsoft's messaging product - Microsoft Exchange 2010 (formerly known as Exchange 14). 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