{"id":1382,"date":"2009-03-07T23:00:01","date_gmt":"2009-03-07T23:00:01","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm"},"modified":"2009-03-11T14:42:49","modified_gmt":"2009-03-11T14:42:49","slug":"windows-7-seems-to-fix-itself","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm","title":{"rendered":"Windows 7 seems to fix itself!"},"content":{"rendered":"<p>Microsoft gets some stick for Windows supposedly being less than stable (which, as I&#8217;ve written here many times before, is not my experience); however my netbook has had more than its fair share of BSODs this evening&#8230; something to do with a file called tdx.sys (the TDI Translation Driver).  I should point out that this machine is running a <em>beta<\/em> operating system (i.e. one where problems should be expected) but the good news is that Windows 7 detected the problem and the Action Center referred me to <a href=\"http:\/\/support.microsoft.com\/kb\/967891\">Microsoft knowledge base article 967891<\/a>, from where I was able to apply for, download and install the associated hotfix.<\/p>\n<p><img data-recalc-dims=\"1\" decoding=\"async\" class=\"inline\" src=\"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/kb967891-action-center.png?w=700&#038;ssl=1\" alt=\"Action Center KB referral\" \/><\/p>\n<p>Only time will tell if the hotfix solved the problem but the point is that Windows self-diagnosed the issue and I was able to follow the necessary steps to fix it.  Some people may argue that if the system can diagnose the issue then it should be able to self-heal and they may have a point but I&#8217;d like to know which updates are being applied (and why), so this system works for me.<\/p>\n<p>On a related note, <a href=\"http:\/\/www.resplendence.com\/whocrashed\">Daniel Terhell at Resplendence Software has written a great utility called WhoCrashed<\/a>.  If you&#8217;re trying to diagnose the cause of system crashes, this might just help out (it makes use of Microsoft&#8217;s <a href=\"http:\/\/www.microsoft.com\/whdc\/devtools\/debugging\/\">Debugging Tools for Windows<\/a>) &#8211; and it&#8217;s free for personal use.  If it can&#8217;t find any crash dumps on your system (but you can see them in the %windir%\\minidump folder) then make sure you are running the program as Administrator (and that&#8217;s no excuse for running with Admin privileges all the time).<\/p>\n<p><img data-recalc-dims=\"1\" decoding=\"async\" class=\"inline\" src=\"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/whocrashed.png?w=700&#038;ssl=1\" alt=\"WhoCrashed\" \/><\/p>\n<p>If you want to see just how stable your system is and you&#8217;re looking for the Reliability Monitor, under Windows 7 (at least in the beta &#8211; build 7000) it is available in the Action Center.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft gets some stick for Windows supposedly being less than stable (which, as I&#8217;ve written here many times before, is not my experience); however my netbook has had more than its fair share of BSODs this evening&#8230; something to do with a file called tdx.sys (the TDI Translation Driver). I should point out that this &hellip; <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Windows 7 seems to fix itself!<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[144],"class_list":["post-1382","post","type-post","status-publish","format-standard","hentry","tag-windows-7"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Windows 7 seems to fix itself! - markwilson.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Windows 7 seems to fix itself! - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"Microsoft gets some stick for Windows supposedly being less than stable (which, as I&#8217;ve written here many times before, is not my experience); however my netbook has had more than its fair share of BSODs this evening&#8230; something to do with a file called tdx.sys (the TDI Translation Driver). I should point out that this &hellip; Continue reading Windows 7 seems to fix itself!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm\" \/>\n<meta property=\"og:site_name\" content=\"markwilson.it\" \/>\n<meta property=\"article:published_time\" content=\"2009-03-07T23:00:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2009-03-11T14:42:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.markwilson.co.uk\/blog\/images\/kb967891-action-center.png\" \/>\n<meta name=\"author\" content=\"Mark Wilson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:site\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Wilson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2009\\\/03\\\/windows-7-seems-to-fix-itself.htm#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2009\\\/03\\\/windows-7-seems-to-fix-itself.htm\"},\"author\":{\"name\":\"Mark Wilson\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"headline\":\"Windows 7 seems to fix itself!\",\"datePublished\":\"2009-03-07T23:00:01+00:00\",\"dateModified\":\"2009-03-11T14:42:49+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2009\\\/03\\\/windows-7-seems-to-fix-itself.htm\"},\"wordCount\":316,\"commentCount\":1,\"publisher\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"image\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2009\\\/03\\\/windows-7-seems-to-fix-itself.htm#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/images\\\/kb967891-action-center.png\",\"keywords\":[\"Microsoft Windows 7\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2009\\\/03\\\/windows-7-seems-to-fix-itself.htm#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2009\\\/03\\\/windows-7-seems-to-fix-itself.htm\",\"url\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2009\\\/03\\\/windows-7-seems-to-fix-itself.htm\",\"name\":\"Windows 7 seems to fix itself! - markwilson.it\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2009\\\/03\\\/windows-7-seems-to-fix-itself.htm#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2009\\\/03\\\/windows-7-seems-to-fix-itself.htm#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/images\\\/kb967891-action-center.png\",\"datePublished\":\"2009-03-07T23:00:01+00:00\",\"dateModified\":\"2009-03-11T14:42:49+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2009\\\/03\\\/windows-7-seems-to-fix-itself.htm#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2009\\\/03\\\/windows-7-seems-to-fix-itself.htm\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2009\\\/03\\\/windows-7-seems-to-fix-itself.htm#primaryimage\",\"url\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/images\\\/kb967891-action-center.png\",\"contentUrl\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/images\\\/kb967891-action-center.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2009\\\/03\\\/windows-7-seems-to-fix-itself.htm#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Windows 7 seems to fix itself!\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/\",\"name\":\"markwilson.it\",\"description\":\"get-info -class technology | write-output &gt; \\\/dev\\\/web\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\",\"name\":\"Mark Wilson\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/i0.wp.com\\\/www.markwilson.co.uk\\\/blog\\\/uploads\\\/image-4.png?fit=800%2C800&ssl=1\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/www.markwilson.co.uk\\\/blog\\\/uploads\\\/image-4.png?fit=800%2C800&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/www.markwilson.co.uk\\\/blog\\\/uploads\\\/image-4.png?fit=800%2C800&ssl=1\",\"width\":800,\"height\":800,\"caption\":\"Mark Wilson\"},\"logo\":{\"@id\":\"https:\\\/\\\/i0.wp.com\\\/www.markwilson.co.uk\\\/blog\\\/uploads\\\/image-4.png?fit=800%2C800&ssl=1\"},\"description\":\"A Chartered IT Professional, with recent experience in technology leadership, IT strategy and practice management roles, Mark Wilson is an Enterprise Architect in the Advisory and Management Group at risual. During a career spanning more than two decades, Mark has gained widespread recognition as an expert in his field including both industry and national press exposure. In addition to certifications from Microsoft, VMware, Red Hat, The Open Group and Axelos, Mark held a Microsoft Most Valuable Professional (MVP) award for three years and is now part of the MVP Reconnect programme. Mark is also well-known on social media and maintains an award-winning blog.\",\"sameAs\":[\"http:\\\/\\\/www.markwilson.co.uk\\\/\",\"https:\\\/\\\/www.instagram.com\\\/markwilsonuk\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/markawilson\\\/\",\"https:\\\/\\\/x.com\\\/markwilsonit\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCWHlZCoHRTocdvtrOJ2IL4A\"],\"url\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/author\\\/mark-wilson\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Windows 7 seems to fix itself! - markwilson.it","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm","og_locale":"en_GB","og_type":"article","og_title":"Windows 7 seems to fix itself! - markwilson.it","og_description":"Microsoft gets some stick for Windows supposedly being less than stable (which, as I&#8217;ve written here many times before, is not my experience); however my netbook has had more than its fair share of BSODs this evening&#8230; something to do with a file called tdx.sys (the TDI Translation Driver). I should point out that this &hellip; Continue reading Windows 7 seems to fix itself!","og_url":"https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm","og_site_name":"markwilson.it","article_published_time":"2009-03-07T23:00:01+00:00","article_modified_time":"2009-03-11T14:42:49+00:00","og_image":[{"url":"https:\/\/www.markwilson.co.uk\/blog\/images\/kb967891-action-center.png","type":"","width":"","height":""}],"author":"Mark Wilson","twitter_card":"summary_large_image","twitter_creator":"@markwilsonit","twitter_site":"@markwilsonit","twitter_misc":{"Written by":"Mark Wilson","Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm#article","isPartOf":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm"},"author":{"name":"Mark Wilson","@id":"https:\/\/www.markwilson.co.uk\/blog\/#\/schema\/person\/98f61365e7c39d6be942174b8c4de468"},"headline":"Windows 7 seems to fix itself!","datePublished":"2009-03-07T23:00:01+00:00","dateModified":"2009-03-11T14:42:49+00:00","mainEntityOfPage":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm"},"wordCount":316,"commentCount":1,"publisher":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/#\/schema\/person\/98f61365e7c39d6be942174b8c4de468"},"image":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm#primaryimage"},"thumbnailUrl":"https:\/\/www.markwilson.co.uk\/blog\/images\/kb967891-action-center.png","keywords":["Microsoft Windows 7"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm","url":"https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm","name":"Windows 7 seems to fix itself! - markwilson.it","isPartOf":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm#primaryimage"},"image":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm#primaryimage"},"thumbnailUrl":"https:\/\/www.markwilson.co.uk\/blog\/images\/kb967891-action-center.png","datePublished":"2009-03-07T23:00:01+00:00","dateModified":"2009-03-11T14:42:49+00:00","breadcrumb":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm#primaryimage","url":"https:\/\/www.markwilson.co.uk\/blog\/images\/kb967891-action-center.png","contentUrl":"https:\/\/www.markwilson.co.uk\/blog\/images\/kb967891-action-center.png"},{"@type":"BreadcrumbList","@id":"https:\/\/www.markwilson.co.uk\/blog\/2009\/03\/windows-7-seems-to-fix-itself.htm#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.markwilson.co.uk\/blog"},{"@type":"ListItem","position":2,"name":"Windows 7 seems to fix itself!"}]},{"@type":"WebSite","@id":"https:\/\/www.markwilson.co.uk\/blog\/#website","url":"https:\/\/www.markwilson.co.uk\/blog\/","name":"markwilson.it","description":"get-info -class technology | write-output &gt; \/dev\/web","publisher":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/#\/schema\/person\/98f61365e7c39d6be942174b8c4de468"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.markwilson.co.uk\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":["Person","Organization"],"@id":"https:\/\/www.markwilson.co.uk\/blog\/#\/schema\/person\/98f61365e7c39d6be942174b8c4de468","name":"Mark Wilson","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/uploads\/image-4.png?fit=800%2C800&ssl=1","url":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/uploads\/image-4.png?fit=800%2C800&ssl=1","contentUrl":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/uploads\/image-4.png?fit=800%2C800&ssl=1","width":800,"height":800,"caption":"Mark Wilson"},"logo":{"@id":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/uploads\/image-4.png?fit=800%2C800&ssl=1"},"description":"A Chartered IT Professional, with recent experience in technology leadership, IT strategy and practice management roles, Mark Wilson is an Enterprise Architect in the Advisory and Management Group at risual. During a career spanning more than two decades, Mark has gained widespread recognition as an expert in his field including both industry and national press exposure. In addition to certifications from Microsoft, VMware, Red Hat, The Open Group and Axelos, Mark held a Microsoft Most Valuable Professional (MVP) award for three years and is now part of the MVP Reconnect programme. Mark is also well-known on social media and maintains an award-winning blog.","sameAs":["http:\/\/www.markwilson.co.uk\/","https:\/\/www.instagram.com\/markwilsonuk\/","https:\/\/www.linkedin.com\/in\/markawilson\/","https:\/\/x.com\/markwilsonit","https:\/\/www.youtube.com\/channel\/UCWHlZCoHRTocdvtrOJ2IL4A"],"url":"https:\/\/www.markwilson.co.uk\/blog\/author\/mark-wilson"}]}},"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":11,"url":"https:\/\/www.markwilson.co.uk\/blog\/2004\/08\/first-post-windows-xp-sp2-hotfix.htm","url_meta":{"origin":1382,"position":0},"title":"The first post-Windows XP SP2 hotfix","author":"Mark Wilson","date":"Friday 20 August 2004","format":false,"excerpt":"Steven Bink\u00c2\u00a0reports that Microsoft have released their first post-SP2 hotfix (just 14 days after SP2 was released!). The problem relates to programs that connect to IP addresses that are in the loopback address range and further details are contained in Microsoft knowledge base article 884020.","rel":"","context":"In \"Microsoft Windows XP\"","block_context":{"text":"Microsoft Windows XP","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/windows-xp"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":63,"url":"https:\/\/www.markwilson.co.uk\/blog\/2004\/02\/overview-of-microsoft-baseline.htm","url_meta":{"origin":1382,"position":1},"title":"Overview of the Microsoft Baseline Security Analyzer","author":"Mark Wilson","date":"Monday 23 February 2004","format":false,"excerpt":"Like Microsoft Software Update Services, the Microsoft Baseline Security Analyzer (MBSA) is a security toolkit component born out of the Microsoft Strategic Technology Protection Program (STPP). MBSA v1.2 is available for download from the Microsoft website and provides a graphical and command line interface that can perform local or remote\u2026","rel":"","context":"In \"Microsoft\"","block_context":{"text":"Microsoft","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/microsoft"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1722,"url":"https:\/\/www.markwilson.co.uk\/blog\/2010\/03\/three-phases-of-microsoft-support.htm","url_meta":{"origin":1382,"position":2},"title":"Three phases of Microsoft support","author":"Mark Wilson","date":"Monday 22 March 2010","format":false,"excerpt":"The Microsoft support lifecycle policy has been around since October 2002 but still seems to be a source of confusion for many.\u00c2\u00a0 In effect, there are three phases of support: Mainstream support provides full product support, including security updates, hotfixes and the ability to raise product enhancement requests. Extended support\u2026","rel":"","context":"In \"Microsoft\"","block_context":{"text":"Microsoft","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/microsoft"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1432,"url":"https:\/\/www.markwilson.co.uk\/blog\/2009\/05\/quick-tip-for-opening-microsoft-office-files-without-installing-office.htm","url_meta":{"origin":1382,"position":3},"title":"Quick tip for opening Microsoft Office files without installing Office","author":"Mark Wilson","date":"Friday 1 May 2009","format":false,"excerpt":"From time to time, I find myself working on a server and thinking it would be useful to be able to open a document and, whilst WordPad usually manages to open enough of a Word document for me to get by, sometimes I need to open a spreadsheet - and\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":293,"url":"https:\/\/www.markwilson.co.uk\/blog\/2006\/06\/owa-2003-activex-control-issues-from.htm","url_meta":{"origin":1382,"position":4},"title":"OWA 2003 ActiveX control issues from IE 6.0 and 7.0","author":"Mark Wilson","date":"Saturday 3 June 2006","format":false,"excerpt":"Since switching my everyday PC over to Windows Vista, I've been unable to reply to any e-mails using Outlook Web Access (OWA) whereby the reply pane opens, but the ActiveX control doesn't load. I tried various browser settings before a bit of googling turned up a thread on the microsoft.public.exchange.admin\u2026","rel":"","context":"In \"Microsoft Exchange\"","block_context":{"text":"Microsoft Exchange","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/exchange"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":567,"url":"https:\/\/www.markwilson.co.uk\/blog\/2005\/10\/is-release-of-windows-xp-service-pack.htm","url_meta":{"origin":1382,"position":5},"title":"Is the release of Windows XP service pack 3 imminent?","author":"Mark Wilson","date":"Friday 7 October 2005","format":false,"excerpt":"I heard a rumour yesterday that Windows XP service pack 3 (SP3) will be released soon. I haven't been able to substantiate it yet, but it does sound plausible. It's been over a year since SP2 was released and, because it was such a massive update, many organisations still haven't\u2026","rel":"","context":"In \"Microsoft Windows XP\"","block_context":{"text":"Microsoft Windows XP","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/windows-xp"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1382","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=1382"}],"version-history":[{"count":0,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1382\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=1382"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=1382"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=1382"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}