{"id":1637,"date":"2010-02-15T22:32:42","date_gmt":"2010-02-15T22:32:42","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/?p=1637"},"modified":"2010-02-16T16:14:23","modified_gmt":"2010-02-16T16:14:23","slug":"a-new-e-mail-etiquette","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2010\/02\/a-new-e-mail-etiquette.htm","title":{"rendered":"A new e-mail etiquette?"},"content":{"rendered":"<p>I&#8217;ve just got off a late night train home from London where I spotted someone&#8217;s discarded Evening Standard, featuring an interesting article by Philip Delves Broughton, examining how the way in which we deal with e-mail reveals our professional characters. <a HREF=\"http:\/\/www.thisislondon.co.uk\/lifestyle\/article-23805842-brush-up-on-your-email-etiquette.do\">The full article<\/a> makes for interesting reading but I thought I&#8217;d quote from the side-panel on the new e-mail etiquette here:<\/p>\n<ul>\n<li>After the initial sales pitch, follow up by e-mail and phone.<\/li>\n<li>Beyond that, pestering will make you seem needy.<\/li>\n<li>Should you be looking for a job and get no response, reframe the pitch with something that will entice your potential employer &#8211; a fact about their competitor, an article of interest. Banging on about yourself is bad form.<\/li>\n<li>A voicemail not answered is better than an e-mail ignored.<\/li>\n<li>If you are swamped with e-mails, and don&#8217;t want to appear rude, consider an e-mail template that says no nicely.<\/li>\n<li>However, do not resort to the standard, unhelpful Out Of Office Reply. It effectively says, I&#8217;m not here so your problems can go to hell.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>I&#8217;ve just got off a late night train home from London where I spotted someone&#8217;s discarded Evening Standard, featuring an interesting article by Philip Delves Broughton, examining how the way in which we deal with e-mail reveals our professional characters. The full article makes for interesting reading but I thought I&#8217;d quote from the side-panel &hellip; <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2010\/02\/a-new-e-mail-etiquette.htm\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">A new e-mail etiquette?<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[8],"class_list":["post-1637","post","type-post","status-publish","format-standard","hentry","tag-e-mail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A new e-mail etiquette? - markwilson.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2010\/02\/a-new-e-mail-etiquette.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A new e-mail etiquette? - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"I&#8217;ve just got off a late night train home from London where I spotted someone&#8217;s discarded Evening Standard, featuring an interesting article by Philip Delves Broughton, examining how the way in which we deal with e-mail reveals our professional characters. The full article makes for interesting reading but I thought I&#8217;d quote from the side-panel &hellip; Continue reading A new e-mail etiquette?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.markwilson.co.uk\/blog\/2010\/02\/a-new-e-mail-etiquette.htm\" \/>\n<meta property=\"og:site_name\" content=\"markwilson.it\" \/>\n<meta property=\"article:published_time\" content=\"2010-02-15T22:32:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2010-02-16T16:14:23+00:00\" \/>\n<meta name=\"author\" content=\"Mark Wilson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:site\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Wilson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2010\\\/02\\\/a-new-e-mail-etiquette.htm#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2010\\\/02\\\/a-new-e-mail-etiquette.htm\"},\"author\":{\"name\":\"Mark Wilson\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"headline\":\"A new e-mail etiquette?\",\"datePublished\":\"2010-02-15T22:32:42+00:00\",\"dateModified\":\"2010-02-16T16:14:23+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2010\\\/02\\\/a-new-e-mail-etiquette.htm\"},\"wordCount\":183,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"keywords\":[\"E-mail\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2010\\\/02\\\/a-new-e-mail-etiquette.htm#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2010\\\/02\\\/a-new-e-mail-etiquette.htm\",\"url\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2010\\\/02\\\/a-new-e-mail-etiquette.htm\",\"name\":\"A new e-mail etiquette? - markwilson.it\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#website\"},\"datePublished\":\"2010-02-15T22:32:42+00:00\",\"dateModified\":\"2010-02-16T16:14:23+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2010\\\/02\\\/a-new-e-mail-etiquette.htm#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2010\\\/02\\\/a-new-e-mail-etiquette.htm\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2010\\\/02\\\/a-new-e-mail-etiquette.htm#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"A new e-mail etiquette?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/\",\"name\":\"markwilson.it\",\"description\":\"get-info -class technology | write-output &gt; \\\/dev\\\/web\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\",\"name\":\"Mark Wilson\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/i0.wp.com\\\/www.markwilson.co.uk\\\/blog\\\/uploads\\\/image-4.png?fit=800%2C800&ssl=1\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/www.markwilson.co.uk\\\/blog\\\/uploads\\\/image-4.png?fit=800%2C800&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/www.markwilson.co.uk\\\/blog\\\/uploads\\\/image-4.png?fit=800%2C800&ssl=1\",\"width\":800,\"height\":800,\"caption\":\"Mark Wilson\"},\"logo\":{\"@id\":\"https:\\\/\\\/i0.wp.com\\\/www.markwilson.co.uk\\\/blog\\\/uploads\\\/image-4.png?fit=800%2C800&ssl=1\"},\"description\":\"A Chartered IT Professional, with recent experience in technology leadership, IT strategy and practice management roles, Mark Wilson is an Enterprise Architect in the Advisory and Management Group at risual. 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I found a\u2026","rel":"","context":"In \"E-mail\"","block_context":{"text":"E-mail","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/e-mail"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":198,"url":"https:\/\/www.markwilson.co.uk\/blog\/2005\/12\/joys-of-sending-e-mail-from-telnet.htm","url_meta":{"origin":1637,"position":1},"title":"The joys of sending e-mail from a telnet session","author":"Mark Wilson","date":"Friday 9 December 2005","format":false,"excerpt":"Whilst checking out Steve Lamb and Kathryn Tewson\/Steve Riley's articles in the November\/December issue of TechNet magazine, I came across a link to an article by R'ykandar Korra'ti asking how simple is SMTP? I remember having great fun sending SMTP directly by telneting into a server when I first learnt\u2026","rel":"","context":"In \"E-mail\"","block_context":{"text":"E-mail","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/e-mail"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":330,"url":"https:\/\/www.markwilson.co.uk\/blog\/2004\/08\/bill-gates-view-on-solving-spam.htm","url_meta":{"origin":1637,"position":2},"title":"Bill Gates&#8217; view on solving the spam problem","author":"Mark Wilson","date":"Monday 2 August 2004","format":false,"excerpt":"I've just read an interesting executive e-mail from Bill Gates in which he discusses preserving and enhancing the benefits of e-mail, whilst curbing the epidemic of junk e-mail. Not surprisingly, this includes a plug for Microsoft's Sender ID proposed standard. Suffering from my fair share of domain spoofing, I think\u2026","rel":"","context":"In \"Microsoft\"","block_context":{"text":"Microsoft","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/microsoft"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":543,"url":"https:\/\/www.markwilson.co.uk\/blog\/2006\/05\/migrating-smtp-e-mail-from-my-isps.htm","url_meta":{"origin":1637,"position":3},"title":"Migrating SMTP e-mail from my ISP&#8217;s servers to an internally-hosted Exchange server","author":"Mark Wilson","date":"Thursday 25 May 2006","format":false,"excerpt":"Over the last couple of days, I migrated my e-mail service to Microsoft Exchange Server. I've been meaning to do this since I first bought my own domain name in the late 1990s but a lack of suitable hardware to dedicate to the task has meant that until now it's\u2026","rel":"","context":"In \"DNS\"","block_context":{"text":"DNS","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/dns"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":359,"url":"https:\/\/www.markwilson.co.uk\/blog\/2005\/12\/dealing-with-winmaildat-files.htm","url_meta":{"origin":1637,"position":4},"title":"Dealing with winmail.dat files","author":"Mark Wilson","date":"Monday 19 December 2005","format":false,"excerpt":"A few days back, a business contact e-mailed me a copy of a presentation as a .PDF file. No problems there, except that when it got to me (using the Mozilla Thunderbird e-mail client), it was called winmail.dat. I tried saving the file as a .PDF but Acrobat Reader didn't\u2026","rel":"","context":"In \"E-mail\"","block_context":{"text":"E-mail","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/e-mail"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":558,"url":"https:\/\/www.markwilson.co.uk\/blog\/2005\/03\/new-e-mail-message-continuity-services.htm","url_meta":{"origin":1637,"position":5},"title":"New e-mail message continuity services","author":"Mark Wilson","date":"Friday 18 March 2005","format":false,"excerpt":"I've just read about a new message continuity service from FrontBridge, designed to provide always on e-mail in today's environment where e-mail outage is seen as a major business continuity issue. Complementing the other e-mail managed services offered by FrontBridge, Active Message Continuity provides: Always on e-mail continuity and disaster\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1637","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=1637"}],"version-history":[{"count":4,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1637\/revisions"}],"predecessor-version":[{"id":1640,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1637\/revisions\/1640"}],"wp:attachment":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=1637"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=1637"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=1637"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}