{"id":2019,"date":"2010-09-06T17:21:22","date_gmt":"2010-09-06T17:21:22","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/?p=2019"},"modified":"2014-11-13T19:21:45","modified_gmt":"2014-11-13T19:21:45","slug":"the-effects-of-sunscreen-on-volkswagenaudi-paintwork","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2010\/09\/the-effects-of-sunscreen-on-volkswagenaudi-paintwork.htm","title":{"rendered":"The effects of sunscreen on Volkswagen\/Audi paintwork"},"content":{"rendered":"

A couple of years ago, my wife and I bought a brand new Volkswagen Golf.\u00a0 We’d been happy with our previous VWs (a Mk2 and two Mk4 Golfs, a 2004 Polo and a 2005 Passat) so were more than happy to purchase a Mk5 Golf 1.9TDI Match (in Blue Graphite Metallic) as a family runaround.\u00a0 Fast forward around a year and we were slightly less pleased with our purchase…<\/p>\n

…The car had started to develop white marks on the paintwork.\u00a0 Each time they were polished out, they came back.\u00a0 Strangely, some of them looked like little handprints and, when I asked the dealer about them, they instantly recognised the problem.\u00a0 “That’s sunscreen”, they said, “and it’s not covered by the warranty”.<\/p>\n

Sunscreen?! Yep. It seems that the modern (water-based) paints are not as hard as the nitro-cellulose or isocyanate paints used on older cars and that they are susceptible to damage from titanium dioxide – an ingredient found in many sun protection products<\/a>, including the sunscreen we had applied regularly to our young children.<\/p>\n

With just a few thousand miles on the clock, I wasn’t taking no for an answer, but we decided to use a little of the motor industry’s sexism to our advantage too as, from this point on, the negotiations weren’t with me but with Mrs W. instead!\u00a0 After escalating the issue to an appropriate level within the dealership, it was agreed that the car would go into the bodyshop and the offending panels would be machine polished, as a gesture of goodwill.\u00a0 Even though the job took much longer than it should (most of the panels on the rear and sides of the car were affected – have you ever tried keeping toddlers from plastering their hands on a car?) they dealer was true to their word and the car was returned to us in as new condition.<\/p>\n

\"DamageWhen I asked if this was a regular issue, Volkswagen told me that\u00a0it wasn’t (although, later,\u00a0an Audi dealer was a little more truthful, admitting that it happens a lot with modern VW-Audi paints and that the resolution is usually a machine polish – we also have friends with similar marks on their silver Bora).\u00a0 Had it been necessary, I would have kept on pushing until the car was completely\u00a0resprayed (I might have settled with a compromise agreement to pay for the materials but not the labour) but, as it happens, the problem seems to have been resolved, with just one small area of damage still visible<\/del>.<\/p>\n

We were lucky.\u00a0 With just a few thousand miles on the clock, it was difficult for Volkswagen to suggest this was “normal”.\u00a0 If the car had been used a little more, we might have been seeking legal advice to see if we were entitled to a return under the Sale of Goods Act<\/a> (it is a family car after all, and blemishes as a result of contact with sunscreen might question its fitness for purpose) but I frankly wouldn’t fancy our chances at suing Nivea et al.\u00a0for damages because their products don’t carry a warning that they may damage car paintwork!<\/p>\n

Needless to say, these days we’re ultra-careful to wipe our childrens’ hands with wet wipes after applying sunscreen…<\/p>\n

[I waited a while before publishing this because a)\u00a0I wanted to be sure we had resolved the issue and b) it’s not the normal sort of content for this blog. As a result, the events in this post are written as I remember them; however it’s entirely possible that there may be some minor errors as part of the effect of time on my memory]<\/em><\/p>\n

[Update – 5 September 2012: Two years after writing this post and I’m sorry to say that fingermarks are back again. It seems that the long term damage of the sunscreen goes deeper than a polish can deal with and our choice is either to accept the damage (on our now four-year-old car), or respray.]<\/p>\n","protected":false},"excerpt":{"rendered":"

A couple of years ago, my wife and I bought a brand new Volkswagen Golf.\u00a0 We’d been happy with our previous VWs (a Mk2 and two Mk4 Golfs, a 2004 Polo and a 2005 Passat) so were more than happy to purchase a Mk5 Golf 1.9TDI Match (in Blue Graphite Metallic) as a family runaround.\u00a0 … Continue reading The effects of sunscreen on Volkswagen\/Audi paintwork<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[117],"tags":[588,336],"class_list":["post-2019","post","type-post","status-publish","format-standard","hentry","category-motoring","tag-motoring","tag-golf"],"yoast_head":"\nThe effects of sunscreen on Volkswagen\/Audi paintwork - markwilson.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2010\/09\/the-effects-of-sunscreen-on-volkswagenaudi-paintwork.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The effects of sunscreen on Volkswagen\/Audi paintwork - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"A couple of years ago, my wife and I bought a brand new Volkswagen Golf.\u00a0 We’d been happy with our previous VWs (a Mk2 and two Mk4 Golfs, a 2004 Polo and a 2005 Passat) so were more than happy to purchase a Mk5 Golf 1.9TDI Match (in Blue Graphite Metallic) as a family runaround.\u00a0 … Continue reading The effects of sunscreen on Volkswagen\/Audi paintwork\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.markwilson.co.uk\/blog\/2010\/09\/the-effects-of-sunscreen-on-volkswagenaudi-paintwork.htm\" \/>\n<meta property=\"og:site_name\" content=\"markwilson.it\" \/>\n<meta property=\"article:published_time\" content=\"2010-09-06T17:21:22+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2014-11-13T19:21:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.markwilson.co.uk\/blog\/images\/sunscreen-marks.jpg\" \/>\n<meta name=\"author\" content=\"Mark Wilson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:site\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Wilson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2010\\\/09\\\/the-effects-of-sunscreen-on-volkswagenaudi-paintwork.htm#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2010\\\/09\\\/the-effects-of-sunscreen-on-volkswagenaudi-paintwork.htm\"},\"author\":{\"name\":\"Mark Wilson\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"headline\":\"The effects of sunscreen on Volkswagen\\\/Audi paintwork\",\"datePublished\":\"2010-09-06T17:21:22+00:00\",\"dateModified\":\"2014-11-13T19:21:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2010\\\/09\\\/the-effects-of-sunscreen-on-volkswagenaudi-paintwork.htm\"},\"wordCount\":679,\"commentCount\":93,\"publisher\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"image\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2010\\\/09\\\/the-effects-of-sunscreen-on-volkswagenaudi-paintwork.htm#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/images\\\/sunscreen-marks.jpg\",\"keywords\":[\"Motoring\",\"Volkswagen Golf\"],\"articleSection\":[\"Motoring\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2010\\\/09\\\/the-effects-of-sunscreen-on-volkswagenaudi-paintwork.htm#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2010\\\/09\\\/the-effects-of-sunscreen-on-volkswagenaudi-paintwork.htm\",\"url\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2010\\\/09\\\/the-effects-of-sunscreen-on-volkswagenaudi-paintwork.htm\",\"name\":\"The effects of sunscreen on Volkswagen\\\/Audi paintwork - 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You see, I've criticised Volkswagen before because of the problems with water-based paints on their cars, so it's only right to call them out when they see sense and give great service\u2026","rel":"","context":"In "Motoring"","block_context":{"text":"Motoring","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/motoring"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5201,"url":"https:\/\/www.markwilson.co.uk\/blog\/2014\/04\/stuck-door-lock-on-mk5-volkswagen-golf.htm","url_meta":{"origin":2019,"position":1},"title":"Stuck door lock on Mk5 Volkswagen Golf","author":"Mark Wilson","date":"Thursday 24 April 2014","format":false,"excerpt":"My wife's '08 registration Volkswagen Golf (Mk5) refused to unlock the rear passenger door earlier this week. \u00a0After trying various combinations of keyfobs, inside door locks, locking and unlocking, I hit the 'net and found a multitude of articles with various bits of advice - usually resulting in trying to\u2026","rel":"","context":"In "Motoring"","block_context":{"text":"Motoring","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/motoring"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5162,"url":"https:\/\/www.markwilson.co.uk\/blog\/2014\/03\/short-takes-managing-bluetooth-devices-in-a-volkswagen-seating-micro-sd-cards-in-a-hudl.htm","url_meta":{"origin":2019,"position":2},"title":"Short takes: managing Bluetooth devices in a Volkswagen; seating Micro SD cards in a Hudl","author":"Mark Wilson","date":"Friday 28 March 2014","format":false,"excerpt":"In an attempt to close some tabs in my browser and transfer some notes to blog form, another \"short takes\" post... Deleting paired Bluetooth devices from a Volkswagen MFD The advice is for a 2012 Passatt but it worked for my Tiguan and probably for a Golf, etc. too (there's\u2026","rel":"","context":"In "Motoring"","block_context":{"text":"Motoring","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/motoring"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3119,"url":"https:\/\/www.markwilson.co.uk\/blog\/2011\/11\/the-hardest-thing-about-choosing-my-new-car-the-colour.htm","url_meta":{"origin":2019,"position":3},"title":"The hardest thing about choosing my new car? The colour!","author":"Mark Wilson","date":"Friday 11 November 2011","format":false,"excerpt":"A few weeks ago, I received the paperwork to replace my company car. My car scheme gives me the option of taking an allowance or leasing a car via the company and I've always chosen the latter option - there may be other ways to save some money but it's\u2026","rel":"","context":"In "Motoring"","block_context":{"text":"Motoring","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/motoring"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/vw-tiguan-sport.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":597,"url":"https:\/\/www.markwilson.co.uk\/blog\/2005\/09\/music-on-road-plug-your-ipod-into-your.htm","url_meta":{"origin":2019,"position":4},"title":"Music on the road – plug your iPod into your veedub via USB","author":"Mark Wilson","date":"Wednesday 21 September 2005","format":false,"excerpt":"Readers of this blog will be aware that I am a great fan of my iPod Mini (even if I do think Apple is a touch monopolistic in the digital media market). I also like Volkswagen cars. Last year my wife and I bought a Polo; I've had a few\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6089,"url":"https:\/\/www.markwilson.co.uk\/blog\/2015\/10\/canbus-replacement-car-stereos-and-dodgy-steering-wheel-controls.htm","url_meta":{"origin":2019,"position":5},"title":"CANbus, replacement car stereos and dodgy steering wheel controls!","author":"Mark Wilson","date":"Sunday 4 October 2015","format":false,"excerpt":"One of the side effects of no longer having a company car is that I'm having to take direct responsibility for maintenance again. It's a world away from my days of learning how to\u00a0maintain my Mum's 1980 Ford Fiesta!\u00a0For example,\u00a0I recently learned\u00a0how the wiring in modern cars is totally changed\u2026","rel":"","context":"In "Motoring"","block_context":{"text":"Motoring","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/motoring"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/2019","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=2019"}],"version-history":[{"count":5,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/2019\/revisions"}],"predecessor-version":[{"id":5410,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/2019\/revisions\/5410"}],"wp:attachment":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=2019"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=2019"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=2019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}