{"id":2229,"date":"2010-12-15T20:18:09","date_gmt":"2010-12-15T20:18:09","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/?p=2229"},"modified":"2010-12-18T07:57:40","modified_gmt":"2010-12-18T07:57:40","slug":"how-to-force-recovery-when-an-iphone-reset-fails","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2010\/12\/how-to-force-recovery-when-an-iphone-reset-fails.htm","title":{"rendered":"How to force recovery when an iPhone reset fails"},"content":{"rendered":"

A couple of years ago, I sold my original iPhone.\u00c2\u00a0 At that time, O2 was the exclusive iPhone carrier in the UK and so I needed to jump through various hoops to unlock it and prepare it for resale<\/a>. Now the time has come to dispose of my iPhone 3G as I have a 3GS for work use (I can get by with a simple phone and my iPad in my personal life).<\/p>\n

My iPhone 3G was “officially” unlocked by O2 so it should be a simple case of securely wiping the data from the device.\u00c2\u00a0 I say should, but it wasn’t (possibly because I’d previously jailbroken the phone in order to run background tasks without updating to iOS 4<\/a>, which is unbearably slow on a 3G).<\/p>\n

Resetting the iPhone<\/a> to wipe all the data<\/a> is straightforward enough (select Settings, General, Reset, Erase All Content and Settings, Erase iPhone) but after the iPhone had been erased (Apple says this can take up to 2 hours but it was only around an hour for me) the phone kept on rebooting, before freezing with the display showing the Apple logo and a frozen progress “ring”.\u00c2\u00a0 After a while it timed out and rebooted, only to get stuck at the same stage.<\/p>\n

Fearing that I’d somehow “bricked” my iPhone, I turned to Google and found a MacRumors forum post<\/a> which provided the answer:<\/p>\n

    \n
  1. Hard reset the iPhone by holding the sleep\/wake button and the home button together<\/a>.\u00c2\u00a0 Release the buttons before the device turns on.<\/li>\n
  2. Launch iTunes.<\/li>\n
  3. Hold the home button on the iPhone at the same time as plugging in the USB dock connector from your PC\/Mac. Eventually you should see the Connect to iTunes display.<\/li>\n
  4. Follow the restoration process in iTunes to download and install the latest iOS release.<\/li>\n
  5. Once the iPhone has been recovered, it can be activated if required and then either restored from backup (I didn’t want to do this as I’m selling the device) or set up as a new iPhone.<\/li>\n<\/ol>\n

    Now the phone is securely wiped, reloaded and ready for resale, it’s time for me to recycle it…<\/p>\n

    \n

    Recycling mobile phones<\/a> is really simple to do and it helps the environment too. So go on, dig out that old phone and recycle it now! (Sponsored link)<\/p>\n

    \n","protected":false},"excerpt":{"rendered":"

    A couple of years ago, I sold my original iPhone.\u00c2\u00a0 At that time, O2 was the exclusive iPhone carrier in the UK and so I needed to jump through various hoops to unlock it and prepare it for resale. Now the time has come to dispose of my iPhone 3G as I have a 3GS … Continue reading How to force recovery when an iPhone reset fails<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[148],"class_list":["post-2229","post","type-post","status-publish","format-standard","hentry","tag-iphone"],"yoast_head":"\nHow to force recovery when an iPhone reset fails - markwilson.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2010\/12\/how-to-force-recovery-when-an-iphone-reset-fails.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to force recovery when an iPhone reset fails - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"A couple of years ago, I sold my original iPhone.\u00c2\u00a0 At that time, O2 was the exclusive iPhone carrier in the UK and so I needed to jump through various hoops to unlock it and prepare it for resale. 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Given that O2 knew how many people had pre-registered, it's\u2026","rel":"","context":"In \"Apple iPhone\"","block_context":{"text":"Apple iPhone","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/iphone"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1171,"url":"https:\/\/www.markwilson.co.uk\/blog\/2008\/08\/at-last-my-wait-for-a-white-3g-iphone-upgrade-is-nearly-over.htm","url_meta":{"origin":2229,"position":1},"title":"At last… my wait for a white 3G iPhone upgrade is nearly over","author":"Mark Wilson","date":"Friday 22 August 2008","format":false,"excerpt":"After some initial scepticism, I bought an iPhone on the day it launched in the UK. It was great but Wi-Fi coverage is limited (so is 3G for that matter) and I wanted faster browsing (GPS will also be nice) so I decided to upgrade. In order to fund this,\u2026","rel":"","context":"In \"Apple iPhone\"","block_context":{"text":"Apple iPhone","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/iphone"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1112,"url":"https:\/\/www.markwilson.co.uk\/blog\/2008\/07\/update-on-uk-iphone-3g-availability.htm","url_meta":{"origin":2229,"position":2},"title":"Update on UK iPhone 3G availability","author":"Mark Wilson","date":"Thursday 10 July 2008","format":false,"excerpt":"After Monday's debacle with the O2 website being unable to respond to the demand for new iPhones, many O2 customers (myself included) received an SMS message this morning which said: \"O2: Unprecedented demand for iPhone 3G If You tried to order an Apple iPhone 3G last Monday (7 July) and\u2026","rel":"","context":"In \"Apple iPhone\"","block_context":{"text":"Apple iPhone","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/iphone"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1458,"url":"https:\/\/www.markwilson.co.uk\/blog\/2009\/06\/uk-iphone-users-up-in-arms-and-to-think-that-people-say-i-whinge-on-this-blog.htm","url_meta":{"origin":2229,"position":3},"title":"UK iPhone users up in arms – and to think that people say I whinge on this blog…","author":"Mark Wilson","date":"Tuesday 9 June 2009","format":false,"excerpt":"This week's announcement of a third generation of iPhone (the 3G S) has left existing UK iPhone users seething. 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I'll be spending most of the next couple of days at Microsoft's customer\u2026","rel":"","context":"In \"Apple iPhone\"","block_context":{"text":"Apple iPhone","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/iphone"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1101,"url":"https:\/\/www.markwilson.co.uk\/blog\/2008\/06\/iphone-tip-hacks-and-v20.htm","url_meta":{"origin":2229,"position":5},"title":"iPhone tip, hacks and v2.0","author":"Mark Wilson","date":"Monday 30 June 2008","format":false,"excerpt":"I haven't written anything about the new 3G iPhone (except the iPhone version 2.0 software announcement) for a few reasons: I was on holiday when it was announced and have yet to catch up on all the coverage. 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