{"id":2376,"date":"2011-02-28T22:40:28","date_gmt":"2011-02-28T22:40:28","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/?p=2376"},"modified":"2011-03-11T19:41:01","modified_gmt":"2011-03-11T19:41:01","slug":"a-couple-of-potential-fixes-for-windows-7-system-image-backup-failures","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2011\/02\/a-couple-of-potential-fixes-for-windows-7-system-image-backup-failures.htm","title":{"rendered":"A couple of potential fixes for Windows 7 system image backup failures"},"content":{"rendered":"<p>I\u00e2\u20ac\u2122ve been trying to back up my notebook PC in the form of a Windows 7 System Image (which will, helpfully, create some VHDs for me) but kept on coming up against the following error:<\/p>\n<p><em>Create a system image<\/em><\/p>\n<p><em>The backup failed.<\/em><\/p>\n<p><em>The operation failed due to a device error encountered with either the source or the destination. If the source or the destination volume is on a disk, run CHKDSK \/R on the source or destination volume and then retry the operation. (0x8078012D)<\/em><\/p>\n<p><em>Additional Information:<br \/>\nThe request could not be performed because of an I\/O device error. (0x8007045D)<\/em><\/p>\n<p>I&#8217;m pretty sure that my disks are OK but it struck me this might be a side effect of using a third-party full disk encryption product (BeCrypt DiskProtect) so I checked to see if colleagues were able to back up their systems (they were).<\/p>\n<p>Unfortunately, it takes a couple of hours to reproduce the error, so I didn&#8217;t take the usual, logical, step by step approach to resolving this one.\u00c2\u00a0 It was either:<\/p>\n<ul>\n<li>0x8078012D &#8211; Bad sector, fixed with <code>chkdsk \/r<\/code> (which takes an age to run on an encrypted volume)<\/li>\n<\/ul>\n<p>or<\/p>\n<ul>\n<li>0x8007045D &#8211; Manually starting the Volume Shadow Copy service.<\/li>\n<\/ul>\n<p>Either way, these to changes let me complete the backup successfully &#8211; and this post may help someone else in the same situation on day&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I\u00e2\u20ac\u2122ve been trying to back up my notebook PC in the form of a Windows 7 System Image (which will, helpfully, create some VHDs for me) but kept on coming up against the following error: Create a system image The backup failed. The operation failed due to a device error encountered with either the source &hellip; <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2011\/02\/a-couple-of-potential-fixes-for-windows-7-system-image-backup-failures.htm\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">A couple of potential fixes for Windows 7 system image backup failures<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[144],"class_list":["post-2376","post","type-post","status-publish","format-standard","hentry","tag-windows-7"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A couple of potential fixes for Windows 7 system image backup failures - markwilson.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2011\/02\/a-couple-of-potential-fixes-for-windows-7-system-image-backup-failures.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A couple of potential fixes for Windows 7 system image backup failures - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"I\u00e2\u20ac\u2122ve been trying to back up my notebook PC in the form of a Windows 7 System Image (which will, helpfully, create some VHDs for me) but kept on coming up against the following error: Create a system image The backup failed. 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