{"id":3558,"date":"2011-10-17T15:30:48","date_gmt":"2011-10-17T14:30:48","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/?p=3558"},"modified":"2012-05-28T10:48:44","modified_gmt":"2012-05-28T09:48:44","slug":"is-technology-at-the-heart-of-business-or-is-it-simply-an-enabler","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2011\/10\/is-technology-at-the-heart-of-business-or-is-it-simply-an-enabler.htm","title":{"rendered":"Is technology at the heart of business, or is it simply an enabler?"},"content":{"rendered":"<p>I saw a video from Cisco this morning, and found it quite inspirational. The fact it&#8217;s from Cisco isn&#8217;t really relevant (indeed, if I showed it without the last few seconds you woudn&#8217;t know) but it&#8217;s a great example of how IT is shaping the world that we live in &#8211; or, more precisely, how the world is shaping the direction that IT is taking:<\/p>\n<p><object width=\"560\" height=\"315\" classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\" codebase=\"http:\/\/download.macromedia.com\/pub\/shockwave\/cabs\/flash\/swflash.cab#version=6,0,40,0\"><param name=\"allowFullScreen\" value=\"true\" \/><param name=\"allowscriptaccess\" value=\"always\" \/><param name=\"src\" value=\"http:\/\/www.youtube.com\/v\/Ct0KTSHhhg8?version=3&amp;hl=en_GB&amp;rel=0\" \/><param name=\"allowfullscreen\" value=\"true\" \/><\/object><\/p>\n<p>In case you can&#8217;t see the video above, here are some of the key statistics it contains:<\/p>\n<ul>\n<li>Humans created more data in 2009 alone than in all previous years combined.<\/li>\n<li>Over the last 15 years, network speeds have increased 18 million times.<\/li>\n<li>Information is moving to the cloud; 8\/10 IT Managers plan to use cloud computing within the next 3 years.<\/li>\n<li>By 2015, tools and automation will eliminate 25% of IT labour hours.<\/li>\n<li>We\u2019re using multiple devices: by 2015 there will be nearly one mobile-connected device for every person on earth;<\/li>\n<li>2\/3 of employees believe they should be able to access information using company-issued devices at any time, at any location;<\/li>\n<li>60% believe they don\u2019t need to be in an office to be productive;<\/li>\n<li>This is creating entirely new forms of collaboration.<\/li>\n<li>\u201cThe real impact of the information revolution isn\u2019t about information management but on relationships; the ability to allow not dozens, or hundreds, but thousands of people to meaningfully interact\u201d [<a href=\"http:\/\/ubiquitydev.acm.org\/article.cfm?id=1621733\">Dr Michael Schrage, MIT<\/a>].<\/li>\n<li>By 2015 companies will generate 50% of web sales via their social presence and mobile applications.<\/li>\n<li>Social business software will become a $5bn business by 2013.<\/li>\n<li>Who sits at the centre of all this? Who is managing these exponential shifts? The CIO.<\/li>\n<\/ul>\n<p>Some impressive numbers here &#8211; and we might expect to see many of these figures cited by a company selling social collaboration software and networking equipment but they are a good indication of the way things are heading. \u00a0I would place more emphasis on empowered employees and customers redefining IT provisioning (BYO, for example); on everything as a service (XaaS) changing the IT delivery model; on the need for a new architecture to manage the &#8220;app Internet&#8221;; and on big data &#8211; which will be a key theme for the next few years.<\/p>\n<p>Whatever the technologies underpinning the solution &#8211; the overall direction is for IT to provide business services that add value and enhance business agility rather than simply being part of &#8220;the cost of doing business&#8221;.<\/p>\n<p>I think Cisco&#8217;s video does a rather good job of illustrating the change that is\u00a0occurring\u00a0but the real benefits come when we are able to use technology as an enabler for business services that create new opportunities, rather than responding to existing pressures.<\/p>\n<p>I&#8217;d love to hear what our customers, partners and competitors think &#8211; is technology at the heart of the digital revolution, or is it simply an enabler for new business services?<\/p>\n<p>[<a href=\"http:\/\/blogs.ts.fujitsu.com\/uk-ie\/cto\/2011\/10\/is-technology-at-the-heart-of-business-or-is-it-simply-an-enabler\">This post originally appeared on the Fujitsu UK and Ireland CTO Blog<\/a> and was written with assistance from Ian Mitchell.]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I saw a video from Cisco this morning, and found it quite inspirational. The fact it&#8217;s from Cisco isn&#8217;t really relevant (indeed, if I showed it without the last few seconds you woudn&#8217;t know) but it&#8217;s a great example of how IT is shaping the world that we live in &#8211; or, more precisely, how &hellip; <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2011\/10\/is-technology-at-the-heart-of-business-or-is-it-simply-an-enabler.htm\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Is technology at the heart of business, or is it simply an enabler?<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[218],"tags":[407,211,230,457,18,235,157],"class_list":["post-3558","post","type-post","status-publish","format-standard","hentry","category-technology","tag-cio","tag-cloud-computing","tag-connectivity","tag-fujitsu-uk-and-ireland-cto-blog","tag-mobility","tag-social-computing","tag-social-networking"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Is technology at the heart of business, or is it simply an enabler? - markwilson.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2011\/10\/is-technology-at-the-heart-of-business-or-is-it-simply-an-enabler.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Is technology at the heart of business, or is it simply an enabler? - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"I saw a video from Cisco this morning, and found it quite inspirational. The fact it&#8217;s from Cisco isn&#8217;t really relevant (indeed, if I showed it without the last few seconds you woudn&#8217;t know) but it&#8217;s a great example of how IT is shaping the world that we live in &#8211; or, more precisely, how &hellip; Continue reading Is technology at the heart of business, or is it simply an enabler?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.markwilson.co.uk\/blog\/2011\/10\/is-technology-at-the-heart-of-business-or-is-it-simply-an-enabler.htm\" \/>\n<meta property=\"og:site_name\" content=\"markwilson.it\" \/>\n<meta property=\"article:published_time\" content=\"2011-10-17T14:30:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2012-05-28T09:48:44+00:00\" \/>\n<meta name=\"author\" content=\"Mark Wilson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:site\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Wilson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2011\\\/10\\\/is-technology-at-the-heart-of-business-or-is-it-simply-an-enabler.htm#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2011\\\/10\\\/is-technology-at-the-heart-of-business-or-is-it-simply-an-enabler.htm\"},\"author\":{\"name\":\"Mark Wilson\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"headline\":\"Is technology at the heart of business, or is it simply an enabler?\",\"datePublished\":\"2011-10-17T14:30:48+00:00\",\"dateModified\":\"2012-05-28T09:48:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2011\\\/10\\\/is-technology-at-the-heart-of-business-or-is-it-simply-an-enabler.htm\"},\"wordCount\":505,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"keywords\":[\"CIO\",\"Cloud computing\",\"Connectivity\",\"Fujitsu UK and Ireland CTO Blog\",\"Mobility\",\"Social Computing\",\"Social Networking\"],\"articleSection\":[\"Technology\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2011\\\/10\\\/is-technology-at-the-heart-of-business-or-is-it-simply-an-enabler.htm#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2011\\\/10\\\/is-technology-at-the-heart-of-business-or-is-it-simply-an-enabler.htm\",\"url\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2011\\\/10\\\/is-technology-at-the-heart-of-business-or-is-it-simply-an-enabler.htm\",\"name\":\"Is technology at the heart of business, or is it simply an enabler? 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That\u2026","rel":"","context":"In \"Cisco\"","block_context":{"text":"Cisco","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/cisco"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1362,"url":"https:\/\/www.markwilson.co.uk\/blog\/2009\/02\/installing-the-cisco-vpn-client-on-windows-7.htm","url_meta":{"origin":3558,"position":2},"title":"Installing the Cisco VPN client on Windows 7","author":"Mark Wilson","date":"Wednesday 4 February 2009","format":false,"excerpt":"I haven't been able to run the Cisco VPN client on the notebook PC that I use for work (because there is no 64-bit Cisco VPN client) but, after a forced rebuild when my hard disk started acting erratically, I am no longer running my Windows Server 2008 workstation and\u2026","rel":"","context":"In \"Cisco\"","block_context":{"text":"Cisco","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/cisco"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1192,"url":"https:\/\/www.markwilson.co.uk\/blog\/2008\/09\/microsoft-unified-communications-part-4-a-brief-note-on-cisco-qos-and-codecs.htm","url_meta":{"origin":3558,"position":3},"title":"Microsoft Unified Communications: part 4 (a brief note on Cisco, QoS and codecs)","author":"Mark Wilson","date":"Wednesday 10 September 2008","format":false,"excerpt":"As might be expected for a series of blog posts about the Microsoft view of Unified Communications (UC), it is heavily biased towards Microsoft products but I wanted to take a brief look at another major player in the unified communications space - Cisco. It should be said that I\u2026","rel":"","context":"In \"IP Telephony\"","block_context":{"text":"IP Telephony","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/ipt"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1139,"url":"https:\/\/www.markwilson.co.uk\/blog\/2008\/07\/useful-things-to-know-about-cisco-ip-phone-software.htm","url_meta":{"origin":3558,"position":4},"title":"Useful things to know about Cisco IP Phone software","author":"Mark Wilson","date":"Thursday 31 July 2008","format":false,"excerpt":"Whilst configuring my Cisco 7940 IP phone it's been necessary to reset it a few times to load new configuration details. I started out by removing the power (pretty brutal, but effective), until I reached a point where I could telnet into the phone and issue a reset command. Then\u2026","rel":"","context":"In \"IP Telephony\"","block_context":{"text":"IP Telephony","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/ipt"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1815,"url":"https:\/\/www.markwilson.co.uk\/blog\/2010\/05\/configuring-a-cisco-ip-phone-for-voip-using-sip-revisited.htm","url_meta":{"origin":3558,"position":5},"title":"Configuring a Cisco IP phone for VoIP using SIP &#8211; revisited","author":"Mark Wilson","date":"Friday 14 May 2010","format":false,"excerpt":"A couple of years ago, I blogged about getting my Cisco 7940G IP Phone working with SIP firmware and an external VoIP provider (in my case, it was Sipgate).\u00a0 I also wanted to get a couple more Cisco IP Phones working - the Cisco IP Communicator softphone and a 7911G\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/3558","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=3558"}],"version-history":[{"count":4,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/3558\/revisions"}],"predecessor-version":[{"id":4003,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/3558\/revisions\/4003"}],"wp:attachment":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=3558"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=3558"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=3558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}