{"id":4800,"date":"2013-02-27T12:00:20","date_gmt":"2013-02-27T12:00:20","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/?p=4800"},"modified":"2013-02-25T20:20:06","modified_gmt":"2013-02-25T20:20:06","slug":"selectively-removing-cookies-to-resolve-office-365-authentication-issues","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2013\/02\/selectively-removing-cookies-to-resolve-office-365-authentication-issues.htm","title":{"rendered":"Selectively removing cookies to resolve Office 365 authentication issues"},"content":{"rendered":"<p>Every now and again, Office 365 decides that it doesn&#8217;t recognise my credentials and won&#8217;t let me log on. Well, not from a my normal web browser anyway. Everything works on my iDevices, my Windows Phone, even in a a protected browser session (e.g. Google Chrome&#8217;s incognito browsing), but not from my &#8220;normal&#8221; browser, with handy password management extension&#8230;<\/p>\n<p>Because it works in a protected browser session, I was pretty sure the problem is related to cookies but removing them all is a bit of a sledgehammer to crack a nut. \u00a0Instead, I <a href=\"http:\/\/www.tech-recipes.com\/rx\/3016\/google_chrome_how_to_delete_individual_cookies\/\">delete individual cookies<\/a> by going to\u00a0<a href=\"chrome:\/\/settings\/cookies\"><code>chrome:\/\/settings\/cookies<\/code><\/a> and search for the microsoftonline.com cookies. \u00a0After removing these, I can log on successfully for a few weeks until the next time Office 365 decides it can&#8217;t authenticate me&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Every now and again, Office 365 decides that it doesn&#8217;t recognise my credentials and won&#8217;t let me log on. Well, not from a my normal web browser anyway. Everything works on my iDevices, my Windows Phone, even in a a protected browser session (e.g. Google Chrome&#8217;s incognito browsing), but not from my &#8220;normal&#8221; browser, with &hellip; <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2013\/02\/selectively-removing-cookies-to-resolve-office-365-authentication-issues.htm\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Selectively removing cookies to resolve Office 365 authentication issues<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[218],"tags":[217,70],"class_list":["post-4800","post","type-post","status-publish","format-standard","hentry","category-technology","tag-office-365","tag-web-browsers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Selectively removing cookies to resolve Office 365 authentication issues - markwilson.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2013\/02\/selectively-removing-cookies-to-resolve-office-365-authentication-issues.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Selectively removing cookies to resolve Office 365 authentication issues - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"Every now and again, Office 365 decides that it doesn&#8217;t recognise my credentials and won&#8217;t let me log on. Well, not from a my normal web browser anyway. 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Over the last few months it's fallen by the wayside as my focus has recently moved towards Azure (and Office 365 public websites are a deprecated feature) so I decided to move it\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6945,"url":"https:\/\/www.markwilson.co.uk\/blog\/2017\/02\/missing-office-365-icons-blocking-untrusted-fonts-windows-10.htm","url_meta":{"origin":4800,"position":2},"title":"Missing Office 365 icons after blocking untrusted fonts in Windows 10","author":"Mark Wilson","date":"Friday 17 February 2017","format":false,"excerpt":"One of my customers contacted me recently to ask about a challenge they had seen with Windows 10. After blocking untrusted fonts in Windows 10, they noticed that parts of the\u00a0Office 365 portal were missing icons. 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I tried creating a service request to reset\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":8306,"url":"https:\/\/www.markwilson.co.uk\/blog\/2021\/07\/notes-from-the-field-some-common-dependencies-for-microsoft-365-deployments.htm","url_meta":{"origin":4800,"position":5},"title":"Notes from the field: some common dependencies for Microsoft 365 deployments","author":"Mark Wilson","date":"Monday 19 July 2021","format":false,"excerpt":"My blog posts take a while to get published these days. I struggle to find the time to write them and often a few notes can remain in draft form for a long time. Some of those notes never make it. Others possibly shouldn't. 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