{"id":5034,"date":"2013-10-28T12:00:57","date_gmt":"2013-10-28T12:00:57","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/?p=5034"},"modified":"2013-10-26T18:00:39","modified_gmt":"2013-10-26T17:00:39","slug":"rogue-retention-policies-in-exchange-online-after-false-positive-junk-mail-is-moved-to-the-inbox","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2013\/10\/rogue-retention-policies-in-exchange-online-after-false-positive-junk-mail-is-moved-to-the-inbox.htm","title":{"rendered":"&#8220;Rogue&#8221; retention policies in Exchange Online after false positive junk mail is moved to the Inbox"},"content":{"rendered":"<p>My Office 365 tenant was recently upgraded to the &#8220;Wave 15&#8221; version of the service, meaning that my email is now hosted on Exchange 2013, rather than 2010 (<a href=\"http:\/\/office.microsoft.com\/en-gb\/help\/am-i-using-office-365-after-the-service-upgrade-HA103982331.aspx\">Microsoft has provided an article that helps users to understand which version of the service they are on<\/a>).<\/p>\n<p>Unfortunately, since the upgrade, an awful lot of my legitimate email is getting trapped as junk. \u00a0After moving it back to the Inbox, I noticed that one of the items displayed a message about retention policies, highlighting that it would expire in 30 days.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone\" alt=\"\" src=\"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/owa-item-expiry.png?resize=423%2C119&#038;ssl=1\" width=\"423\" height=\"119\" \/><\/p>\n<p>I don&#8217;t use retention policies (with gigabytes of empty space in my mailbox I don&#8217;t need to), so I thought this was a little strange, until I realised that this was a side effect of having been previously flagged as junk, where there is a retention policy set to remove mail after a month. \u00a0I then found that <a href=\"http:\/\/community.office365.com\/en-us\/forums\/158\/t\/52763.aspx\">the Managed Folder Assistant (which applies the retention policies) only runs every 7 days on Exchange Online but can be forced in PowerShell<\/a>.<\/p>\n<p>Sure enough, once I&#8217;d <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2013\/10\/issues-connecting-to-office-365-using-powershell-check-the-client-firewall.htm\">eventually managed to connect to Office 365 in PowerShell<\/a> and run the <code>Start-ManagedFolderAssistant -Identity mailboxalias<\/code> command, the email was no longer flagged for expiry.<\/p>\n<p>There&#8217;s more information on <a href=\"http:\/\/help.outlook.com\/en-us\/140\/gg271153.aspx\">setting up and managing retention policies in Exchange Online with Windows PowerShell<\/a>\u00a0on the Outlook.com help pages.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>My Office 365 tenant was recently upgraded to the &#8220;Wave 15&#8221; version of the service, meaning that my email is now hosted on Exchange 2013, rather than 2010 (Microsoft has provided an article that helps users to understand which version of the service they are on). Unfortunately, since the upgrade, an awful lot of my &hellip; <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2013\/10\/rogue-retention-policies-in-exchange-online-after-false-positive-junk-mail-is-moved-to-the-inbox.htm\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">&#8220;Rogue&#8221; retention policies in Exchange Online after false positive junk mail is moved to the Inbox<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[218],"tags":[46,217,350],"class_list":["post-5034","post","type-post","status-publish","format-standard","hentry","category-technology","tag-exchange","tag-office-365","tag-powershell"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>&quot;Rogue&quot; retention policies in Exchange Online after false positive junk mail is moved to the Inbox - markwilson.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2013\/10\/rogue-retention-policies-in-exchange-online-after-false-positive-junk-mail-is-moved-to-the-inbox.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"&quot;Rogue&quot; retention policies in Exchange Online after false positive junk mail is moved to the Inbox - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"My Office 365 tenant was recently upgraded to the &#8220;Wave 15&#8221; version of the service, meaning that my email is now hosted on Exchange 2013, rather than 2010 (Microsoft has provided an article that helps users to understand which version of the service they are on). 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