{"id":5316,"date":"2014-08-18T19:43:12","date_gmt":"2014-08-18T18:43:12","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/?p=5316"},"modified":"2014-08-18T19:43:12","modified_gmt":"2014-08-18T18:43:12","slug":"some-tools-in-outlook-2013-for-diagnosing-exchange-connectivity-issues","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2014\/08\/some-tools-in-outlook-2013-for-diagnosing-exchange-connectivity-issues.htm","title":{"rendered":"Some tools in Outlook 2013 for diagnosing Exchange connectivity issues"},"content":{"rendered":"

I’ve just been looking at some of the diagnostic information that’s available for Outlook connections to Exchange (including Exchange Online in Office 365) and one “hidden” feature (actually, it’s not hidden but it’s not very well known) is the ability to Ctrl+right click on the Outlook icon in Windows’ notification area to bring up two extra menu options:<\/p>\n

\"\"<\/p>\n

The first of these is handy for bringing up information about the various client-server connections open between Outlook and Exchange (for example the connection protocols being used, port numbers, session types, etc.):<\/p>\n

\"\"<\/p>\n

The second allows\u00a0testing\/diagnosis of AutoDiscovery functionality – again, providing a host of information to track down issues:<\/p>\n

\"\"<\/p>\n

Combined with the\u00a0Microsoft Remote Connectivity Analyzer<\/a>, these are a few tools to help IT admins track down the cause of\u00a0connection issues.<\/p>\n","protected":false},"excerpt":{"rendered":"

I’ve just been looking at some of the diagnostic information that’s available for Outlook connections to Exchange (including Exchange Online in Office 365) and one “hidden” feature (actually, it’s not hidden but it’s not very well known) is the ability to Ctrl+right click on the Outlook icon in Windows’ notification area to bring up two … Continue reading Some tools in Outlook 2013 for diagnosing Exchange connectivity issues<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[218],"tags":[46,217,108],"class_list":["post-5316","post","type-post","status-publish","format-standard","hentry","category-technology","tag-exchange","tag-office-365","tag-outlook"],"yoast_head":"\nSome tools in Outlook 2013 for diagnosing Exchange connectivity issues - markwilson.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2014\/08\/some-tools-in-outlook-2013-for-diagnosing-exchange-connectivity-issues.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Some tools in Outlook 2013 for diagnosing Exchange connectivity issues - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"I’ve just been looking at some of the diagnostic information that’s available for Outlook connections to Exchange (including Exchange Online in Office 365) and one “hidden” feature (actually, it’s not hidden but it’s not very well known) is the ability to Ctrl+right click on the Outlook icon in Windows’ notification area to bring up two … Continue reading Some tools in Outlook 2013 for diagnosing Exchange connectivity issues\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.markwilson.co.uk\/blog\/2014\/08\/some-tools-in-outlook-2013-for-diagnosing-exchange-connectivity-issues.htm\" \/>\n<meta property=\"og:site_name\" content=\"markwilson.it\" \/>\n<meta property=\"article:published_time\" content=\"2014-08-18T18:43:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.markwilson.co.uk\/blog\/images\/outlook-2013-diagnostics.png\" \/>\n<meta name=\"author\" content=\"Mark Wilson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:site\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Wilson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2014\\\/08\\\/some-tools-in-outlook-2013-for-diagnosing-exchange-connectivity-issues.htm#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2014\\\/08\\\/some-tools-in-outlook-2013-for-diagnosing-exchange-connectivity-issues.htm\"},\"author\":{\"name\":\"Mark Wilson\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"headline\":\"Some tools in Outlook 2013 for diagnosing Exchange connectivity issues\",\"datePublished\":\"2014-08-18T18:43:12+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2014\\\/08\\\/some-tools-in-outlook-2013-for-diagnosing-exchange-connectivity-issues.htm\"},\"wordCount\":145,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"image\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2014\\\/08\\\/some-tools-in-outlook-2013-for-diagnosing-exchange-connectivity-issues.htm#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/images\\\/outlook-2013-diagnostics.png\",\"keywords\":[\"Microsoft Exchange\",\"Microsoft Office 365\",\"Microsoft Outlook\"],\"articleSection\":[\"Technology\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2014\\\/08\\\/some-tools-in-outlook-2013-for-diagnosing-exchange-connectivity-issues.htm#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2014\\\/08\\\/some-tools-in-outlook-2013-for-diagnosing-exchange-connectivity-issues.htm\",\"url\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2014\\\/08\\\/some-tools-in-outlook-2013-for-diagnosing-exchange-connectivity-issues.htm\",\"name\":\"Some tools in Outlook 2013 for diagnosing Exchange connectivity issues - 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