{"id":5324,"date":"2014-09-04T12:30:58","date_gmt":"2014-09-04T11:30:58","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/?p=5324"},"modified":"2014-09-04T16:20:47","modified_gmt":"2014-09-04T15:20:47","slug":"onedrive-for-business-lots-of-cloud-storage-terrible-sync-client","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2014\/09\/onedrive-for-business-lots-of-cloud-storage-terrible-sync-client.htm","title":{"rendered":"OneDrive for Business: lots of cloud storage; terrible sync client"},"content":{"rendered":"

I’ve been a Dropbox user for years but with Microsoft’s\u00a0upgrade of OneDrive for Business<\/a> (formerly Skydrive Pro) to include 1TB of storage for every Office 365 user, I decided to move the majority of my files to that platform. \u00a0I could pay for additional Dropbox storage but, frankly, why do I need to, with that much storage included in my Office 365 E1 subscription<\/a>?<\/p>\n

However, after a couple of days trying to force a synchronisation of legacy content into OneDrive for Business (noting the various restrictions<\/a>), I have drawn the following conclusion:<\/p>\n

The One Drive for Business sync engine is “pants”<\/strong> (definition 3 in the OED<\/a>).<\/p>\n

It’s straightforward enough to define folders for syncing into SharePoint Online<\/a> (which is where OneDrive for Business stores data), and most of my content synced OK but I had one folder of correspondence, going back to my early days of using a PC (some WordStar and WordPerfect files, as well as some very early Word formats in there – right through to current day documents) that was causing difficulties.<\/p>\n

Unfortunately, whilst the OneDrive for Business client is able to sync folders in parallel, it seems to work through a folder in serial. If it comes up with a problem, it\u00a0doesn’t seem to skip it and move on – at least not in the way that might be expected. It might flag an issue, but there’s no “skip file” option. And it doesn’t seem to have a method for forcing a sync either. Or for telling me which file it’s currently attempting to work with. \u00a0Here’s what I found…<\/p>\n

Uploading files directly to OneDrive will change the modified date (perhaps to be expected):<\/p>\n

\"\"<\/p>\n

Opening a “stuck\u00a0file” in Word will present a sign-in error:<\/p>\n

\"\"<\/p>\n

Even if you are already signed in:<\/p>\n

\"\"<\/p>\n

and verified with File, Account<\/p>\n

\"\"<\/p>\n

No good attempting to sign out (and in again) either:<\/p>\n

\"\"<\/p>\n

(I’m logged into my Windows 8.1 PC using a Microsoft account, although I can switch to the organisation account that uses the same credentials for Office 365 access).<\/p>\n

One thing I found that would sometimes kick-start proceedings was (in Word) removing the\u00a0Connected Service for OneDrive – markwilson.it (and then adding it again, which forces a re-authentication):<\/p>\n

\"\"<\/p>\n

Sometimes, I found that wasn’t\u00a0necessary – just by ignoring the “credentials needed” error it\u00a0might go away after a while!<\/p>\n

I even\u00a0resorted to opening each “stuck file” and closing it again, making sure I didn’t actually change it (clicking the Sign In button will update the document). This\u00a0seemed to unblock things for a while until, eventually, I found myself in a situation where Word wouldn’t open any of the content waiting to sync. Some of the errors suggested it was trying to download the cloud copy rather than the local one\u00a0whilst\u00a0other times it failed silently.<\/p>\n

In fairness, OneDrive for Business does have an option to repair the synced folders but that downloads everything from SharePoint again… and as half of it hadn’t\u00a0got up there yet that wasn’t going to\u00a0help much!<\/p>\n

I\u00a0re-installed Office 2013 and was\u00a0just about to do the same with OneDrive for Business (which turns out to be\u00a0based on Groove<\/a>) but,\u00a0instead,\u00a0I decided to simply create a new folder and paste the files into that – effectively a second copy of the data to start the sync again from fresh.<\/p>\n

After all the\u00a0fighting with the first copy, the second copy synced in a few minutes (well, it got stuck on a few files but I deleted them, then\u00a0pasted them in again, after which they synced). \u00a0It seems that, fundamentally, the OneDrive for Business sync engine is more than a little bit flaky (which doesn’t leave me feeling good about my data). \u00a0Thankfully, Microsoft is reported as acknowledging that the sync limits are “well understood”<\/a>\u00a0– and I hope that doesn’t just include the limits on item counts and file naming imposed by the SharePoint back-end.<\/p>\n

Isn’t\u00a0this is all just a bit too much effort for what Dropbox (and others) have made so simple?<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

I’ve been a Dropbox user for years but with Microsoft’s\u00a0upgrade of OneDrive for Business (formerly Skydrive Pro) to include 1TB of storage for every Office 365 user, I decided to move the majority of my files to that platform. \u00a0I could pay for additional Dropbox storage but, frankly, why do I need to, with that … Continue reading OneDrive for Business: lots of cloud storage; terrible sync client<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[218],"tags":[217],"class_list":["post-5324","post","type-post","status-publish","format-standard","hentry","category-technology","tag-office-365"],"yoast_head":"\nOneDrive for Business: lots of cloud storage; terrible sync client - markwilson.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2014\/09\/onedrive-for-business-lots-of-cloud-storage-terrible-sync-client.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"OneDrive for Business: lots of cloud storage; terrible sync client - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"I’ve been a Dropbox user for years but with Microsoft’s\u00a0upgrade of OneDrive for Business (formerly Skydrive Pro) to include 1TB of storage for every Office 365 user, I decided to move the majority of my files to that platform. \u00a0I could pay for additional Dropbox storage but, frankly, why do I need to, with that … Continue reading OneDrive for Business: lots of cloud storage; terrible sync client\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.markwilson.co.uk\/blog\/2014\/09\/onedrive-for-business-lots-of-cloud-storage-terrible-sync-client.htm\" \/>\n<meta property=\"og:site_name\" content=\"markwilson.it\" \/>\n<meta property=\"article:published_time\" content=\"2014-09-04T11:30:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2014-09-04T15:20:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.markwilson.co.uk\/blog\/images\/onedrive-business-upload-modified-date.png\" \/>\n<meta name=\"author\" content=\"Mark Wilson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:site\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Wilson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2014\\\/09\\\/onedrive-for-business-lots-of-cloud-storage-terrible-sync-client.htm#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2014\\\/09\\\/onedrive-for-business-lots-of-cloud-storage-terrible-sync-client.htm\"},\"author\":{\"name\":\"Mark Wilson\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"headline\":\"OneDrive for Business: lots of cloud storage; 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Microsoft Reneges on Unlimited OneDrive Storage Promise - https:\/\/t.co\/J9PUpkVeBj pic.twitter.com\/Oy2A8YcSH4 \u2014 Paul Thurrott (@thurrott) November 3, 2015 Whilst the\u00a0changes to OneDrive storage quotas are\u00a0disappointing for some users, that's\u00a0life - you don't get\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/onedrive-business-unlimited-roadmap.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/onedrive-business-unlimited-roadmap.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/onedrive-business-unlimited-roadmap.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":6049,"url":"https:\/\/www.markwilson.co.uk\/blog\/2015\/09\/problems-setting-storage-quotas-in-onedrive-for-business-check-that-site-collection-storage-management-is-set-to-manual.htm","url_meta":{"origin":5324,"position":1},"title":"Problems setting storage quotas in OneDrive for Business? Check that site collection storage management is set to manual!","author":"Mark Wilson","date":"Tuesday 22 September 2015","format":false,"excerpt":"A few weeks ago, I wrote a blog post about controlling OneDrive for Business syncing to prevent data copies on non-domain-joined PCs. Since then, I've had to add a post script to highlight a known issue with domain joined PCs failing to sync OneDrive for Business, even when added to\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"Office 365 (SharePoint Online) Site Collection Storage Management settings","src":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/o365-site-collection-storage-management.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/o365-site-collection-storage-management.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/o365-site-collection-storage-management.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":5698,"url":"https:\/\/www.markwilson.co.uk\/blog\/2015\/07\/the-onedrive-thats-really-two-drives.htm","url_meta":{"origin":5324,"position":2},"title":"The OneDrive that’s really two drives…","author":"Mark Wilson","date":"Wednesday 1 July 2015","format":false,"excerpt":"Jamie Thomson and I have long since lamented the challenges of Microsoft's two directories for cloud services\u00a0and it doesn't stop there. Take a look at cloud storage: OneDrive is Microsoft's cloud-based storage offering, accessed with a Microsoft Account (formerly a Windows Live ID, or a Passport if you go back\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/od4b-groove.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/od4b-groove.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/od4b-groove.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/od4b-groove.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":5938,"url":"https:\/\/www.markwilson.co.uk\/blog\/2015\/09\/control-onedrive-for-business-syncing-to-prevent-data-copies-on-non-domain-joined-pcs.htm","url_meta":{"origin":5324,"position":3},"title":"Control OneDrive for Business syncing to prevent data copies on non-domain-joined PCs","author":"Mark Wilson","date":"Wednesday 2 September 2015","format":false,"excerpt":"One of the recently announced changes to Office 365 is the ability to better control OneDrive for Business. Specifically, it's now possible to control OneDrive for Business syncing to prevent data from being copied to non-domain-joined PCs, based on a list of approved domains, as well as to change the\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":7506,"url":"https:\/\/www.markwilson.co.uk\/blog\/2018\/06\/explaining-office-365-with-particular-reference-to-the-crossover-between-onedrive-sharepoint-and-teams.htm","url_meta":{"origin":5324,"position":4},"title":"Explaining Office 365, with particular reference to the crossover between OneDrive, SharePoint and Teams","author":"Mark Wilson","date":"Saturday 30 June 2018","format":false,"excerpt":"For most of my career, I've worked primarily with Microsoft products. And for the last three years, I've worked in a consulting, services and education organisation that's entirely focused on extracting value for our customers from their investments in Microsoft technology (often via an Enterprise Agreement, or similar). So, living\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6246,"url":"https:\/\/www.markwilson.co.uk\/blog\/2015\/11\/recovering-data-onedrive-business-ate-onenote-notebooks.htm","url_meta":{"origin":5324,"position":5},"title":"Recovering data after OneDrive for Business “ate” my OneNote notebooks…","author":"Mark Wilson","date":"Friday 27 November 2015","format":false,"excerpt":"Yesterday, I wrote about troubleshooting OneDrive for Business. What I didn't write about though was the problems that a simple repair to OneDrive for Business (acting on advice to\u00a0resolve some sync issues on my client) caused for me... The OneDrive for Business repair operation works as follows: Disconnects all libraries\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/5324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=5324"}],"version-history":[{"count":8,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/5324\/revisions"}],"predecessor-version":[{"id":5332,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/5324\/revisions\/5332"}],"wp:attachment":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=5324"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=5324"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=5324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}