{"id":5516,"date":"2015-03-27T08:16:13","date_gmt":"2015-03-27T08:16:13","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/?p=5516"},"modified":"2015-03-27T08:16:13","modified_gmt":"2015-03-27T08:16:13","slug":"plantronics-voyager-legend-not-connecting-with-pc-but-fine-with-phones-re-pairing-required","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2015\/03\/plantronics-voyager-legend-not-connecting-with-pc-but-fine-with-phones-re-pairing-required.htm","title":{"rendered":"Plantronics Voyager Legend not connecting with PC (but fine with phones) – re-pairing required"},"content":{"rendered":"

A few weeks ago, I wrote about a couple of Lync accessories I use every day<\/a> – including my Plantronics Voyager Legend\u00a0(BT300M)<\/a>. Since then, I’ve successfully paired the headset with both Windows and iOS phones (so presumably Android will work too) using their native stacks, although I use the supplied Bluetooth dongle on my company-supplied Windows 7 laptop. \u00a0I’m still impressed with the headset and the battery life is great too as it automatically goes into standby when I forget to turn it off (although it’s often sitting\u00a0on its charging stand).<\/p>\n

Unfortunately, I did find one day that my headset had “fallen out with” my\u00a0laptop and whilst it would happily connect to the phones I couldn’t use it for Lync (VoIP) or CUCILync (VoIP breakout to our Cisco phone system and beyond to the PSTN). After some frustration of taking out and re-inserting the dongle in various USB ports, etc. I found an article on the Plantronics Sounding Board<\/a> that\u00a0gave the answer:<\/p>\n

“Try pairing the headset to the dongle. Typically you would turn your phone(s) off to make sure they don’t\u00a0 interfere in the process. Then press the call button on the headset until you go into pairing mode and insert the dongle in the PC, it should pair.”<\/p><\/blockquote>\n

Interestingly, the article\u00a0also referred to a tool I’ve not come across before called DriveCleanup<\/a>\u00a0which can\u00a0remove orphaned registry items related to non-present\u00a0USB\u00a0devices (forcing the dongle to set up the stack again on insertion). I didn’t need this but it could be a useful tool (there are several others on the page too).<\/p>\n

Incidentally, at a Lync event at Microsoft last week, I tried out the Plantronics Backbeat PRO<\/a>\u00a0wireless noise cancelling headphones with microphone and they will be great for listening to music in a shared office but still being contactable for calls. Having upgraded my\u00a0phone this week, I need to do some saving before I can buy more gadgets, but these could be on the list…<\/p>\n","protected":false},"excerpt":{"rendered":"

A few weeks ago, I wrote about a couple of Lync accessories I use every day – including my Plantronics Voyager Legend\u00a0(BT300M). Since then, I’ve successfully paired the headset with both Windows and iOS phones (so presumably Android will work too) using their native stacks, although I use the supplied Bluetooth dongle on my company-supplied … Continue reading Plantronics Voyager Legend not connecting with PC (but fine with phones) – re-pairing required<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[218],"tags":[115,32,580,39],"class_list":["post-5516","post","type-post","status-publish","format-standard","hentry","category-technology","tag-bluetooth","tag-pc-hardware","tag-plantronics","tag-useful-software"],"yoast_head":"\nPlantronics Voyager Legend not connecting with PC (but fine with phones) - re-pairing required - markwilson.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2015\/03\/plantronics-voyager-legend-not-connecting-with-pc-but-fine-with-phones-re-pairing-required.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Plantronics Voyager Legend not connecting with PC (but fine with phones) - re-pairing required - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"A few weeks ago, I wrote about a couple of Lync accessories I use every day – including my Plantronics Voyager Legend\u00a0(BT300M). 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In previous roles, I've used a mish-mash of communications systems that, despite the claims of Cisco et al\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"Example call path using Skype for Business","src":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/skype-diverts.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/skype-diverts.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/skype-diverts.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/skype-diverts.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":158,"url":"https:\/\/www.markwilson.co.uk\/blog\/2005\/08\/great-mobile-handset-shame-about.htm","url_meta":{"origin":5516,"position":3},"title":"Great mobile handset – shame about the connectivity software","author":"Mark Wilson","date":"Wednesday 24 August 2005","format":false,"excerpt":"Notwithstanding the fact that last month I wrote about how I'd finally found a use for a camera phone, my preferred feature list for a mobile handset is quite simple: Make and receives calls (with good quality reception).Long battery life.Easy to use.Good looks (colour screen would be nice).Bluetooth data communications.Infra-red\u2026","rel":"","context":"In \"Mobility\"","block_context":{"text":"Mobility","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/mobility"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3375,"url":"https:\/\/www.markwilson.co.uk\/blog\/2011\/12\/logging-in-to-lync-2010-with-the-windows-phone-client.htm","url_meta":{"origin":5516,"position":4},"title":"Logging in to Lync 2010 with the Windows Phone client","author":"Mark Wilson","date":"Monday 12 December 2011","format":false,"excerpt":"Earlier today, Microsoft released the Lync 2010 client for Windows Phone (clients for Android, iPhone, iPad and Symbian are on their way). \u00a0And, as I'm an Office 365 user and I bought a Windows Phone last week, I decided to take a look. Installing the app is straightforward enough but\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5003,"url":"https:\/\/www.markwilson.co.uk\/blog\/2013\/09\/lyncing-to-asterisk.htm","url_meta":{"origin":5516,"position":5},"title":"Lyncing to Asterisk","author":"Mark Wilson","date":"Monday 9 September 2013","format":false,"excerpt":"I'm seeing increasing interest from customers in the enterprise voice functionality in Microsoft Lync \u2013 particularly for customers who already have an investment in Microsoft products for email, instant messaging and presence (Exchange and Office Communication Server or Lync). One of my colleagues, Garry Newsham, shared an interesting link with\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/5516","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=5516"}],"version-history":[{"count":1,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/5516\/revisions"}],"predecessor-version":[{"id":5517,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/5516\/revisions\/5517"}],"wp:attachment":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=5516"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=5516"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=5516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}