{"id":5710,"date":"2015-07-14T12:00:55","date_gmt":"2015-07-14T11:00:55","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/?p=5710"},"modified":"2015-07-11T12:25:14","modified_gmt":"2015-07-11T11:25:14","slug":"importing-users-to-office-365-from-csv-file-username-must-be-in-upn-format","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2015\/07\/importing-users-to-office-365-from-csv-file-username-must-be-in-upn-format.htm","title":{"rendered":"Importing users to Office 365 from CSV file &#8211; username must be in UPN format"},"content":{"rendered":"<p>Every now and again, I come across a piece of advice on the net from seemingly authoritative sources that&#8217;s just plain wrong. Or at least it&#8217;s factually correct but doesn&#8217;t answer the question that was asked.\u00a0 One such example was a few weeks ago when I was uploading user details via CSV to bulk provision cloud accounts in Office 365.<\/p>\n<p>The import was failing, telling me that &#8220;The user name is not valid. You can only use letters and numbers. No spaces&#8221;. Except that&#8217;s not really the problem here &#8211; we were using the CSV template downloaded from the Office 365 Admin Center and there were no letters and spaces.<\/p>\n<p>Stupidly, I&#8217;d put in the user names &#8211; like MarkWilson &#8211; but of course Office 365 usernames are in <a href=\"https:\/\/msdn.microsoft.com\/en-us\/library\/windows\/desktop\/aa380525(v=vs.85).aspx\">UPN format<\/a>.\u00a0 What the message could (more helpfully) have said is &#8220;The user name is not valid. It should be in the format username@fullyqualifieddomainname&#8221;.<\/p>\n<p>Unfortunately, there is <a href=\"https:\/\/community.office365.com\/en-us\/f\/148\/t\/206170\">a &#8220;verified answer&#8221; on a Microsoft Community forum post that is incorrect<\/a>. It tells the original poster to download a blank CSV file from the portal and to populate that but that&#8217;s exactly what they (and I) did. The correct answer (which is a &#8220;suggested answer&#8221;, but not a &#8220;verified answer&#8221;) says to include the @domainname in the user name field in the CSV file. In my example, that would be markwilson@tenantname.onmicrosoft.com (assuming\u00a0no other\u00a0domain names have been associated with the tenant).\u00a0So far, my requests for Microsoft to get this fixed have failed&#8230; here&#8217;s hoping that my blog post comes up in the next person&#8217;s Google\/Bing search&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Every now and again, I come across a piece of advice on the net from seemingly authoritative sources that&#8217;s just plain wrong. Or at least it&#8217;s factually correct but doesn&#8217;t answer the question that was asked.\u00a0 One such example was a few weeks ago when I was uploading user details via CSV to bulk provision &hellip; <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2015\/07\/importing-users-to-office-365-from-csv-file-username-must-be-in-upn-format.htm\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Importing users to Office 365 from CSV file &#8211; username must be in UPN format<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[218],"tags":[217],"class_list":["post-5710","post","type-post","status-publish","format-standard","hentry","category-technology","tag-office-365"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Importing users to Office 365 from CSV file - username must be in UPN format - markwilson.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2015\/07\/importing-users-to-office-365-from-csv-file-username-must-be-in-upn-format.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Importing users to Office 365 from CSV file - username must be in UPN format - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"Every now and again, I come across a piece of advice on the net from seemingly authoritative sources that&#8217;s just plain wrong. Or at least it&#8217;s factually correct but doesn&#8217;t answer the question that was asked.\u00a0 One such example was a few weeks ago when I was uploading user details via CSV to bulk provision &hellip; Continue reading Importing users to Office 365 from CSV file &#8211; username must be in UPN format\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.markwilson.co.uk\/blog\/2015\/07\/importing-users-to-office-365-from-csv-file-username-must-be-in-upn-format.htm\" \/>\n<meta property=\"og:site_name\" content=\"markwilson.it\" \/>\n<meta property=\"article:published_time\" content=\"2015-07-14T11:00:55+00:00\" \/>\n<meta name=\"author\" content=\"Mark Wilson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:site\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Wilson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2015\\\/07\\\/importing-users-to-office-365-from-csv-file-username-must-be-in-upn-format.htm#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2015\\\/07\\\/importing-users-to-office-365-from-csv-file-username-must-be-in-upn-format.htm\"},\"author\":{\"name\":\"Mark Wilson\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"headline\":\"Importing users to Office 365 from CSV file &#8211; 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Or at least it&#8217;s factually correct but doesn&#8217;t answer the question that was asked.\u00a0 One such example was a few weeks ago when I was uploading user details via CSV to bulk provision &hellip; Continue reading Importing users to Office 365 from CSV file &#8211; username must be in UPN format","og_url":"https:\/\/www.markwilson.co.uk\/blog\/2015\/07\/importing-users-to-office-365-from-csv-file-username-must-be-in-upn-format.htm","og_site_name":"markwilson.it","article_published_time":"2015-07-14T11:00:55+00:00","author":"Mark Wilson","twitter_card":"summary_large_image","twitter_creator":"@markwilsonit","twitter_site":"@markwilsonit","twitter_misc":{"Written by":"Mark Wilson","Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.markwilson.co.uk\/blog\/2015\/07\/importing-users-to-office-365-from-csv-file-username-must-be-in-upn-format.htm#article","isPartOf":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/2015\/07\/importing-users-to-office-365-from-csv-file-username-must-be-in-upn-format.htm"},"author":{"name":"Mark Wilson","@id":"https:\/\/www.markwilson.co.uk\/blog\/#\/schema\/person\/98f61365e7c39d6be942174b8c4de468"},"headline":"Importing users to Office 365 from CSV file &#8211; username must be in UPN format","datePublished":"2015-07-14T11:00:55+00:00","mainEntityOfPage":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/2015\/07\/importing-users-to-office-365-from-csv-file-username-must-be-in-upn-format.htm"},"wordCount":289,"commentCount":0,"publisher":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/#\/schema\/person\/98f61365e7c39d6be942174b8c4de468"},"keywords":["Microsoft Office 365"],"articleSection":["Technology"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.markwilson.co.uk\/blog\/2015\/07\/importing-users-to-office-365-from-csv-file-username-must-be-in-upn-format.htm#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.markwilson.co.uk\/blog\/2015\/07\/importing-users-to-office-365-from-csv-file-username-must-be-in-upn-format.htm","url":"https:\/\/www.markwilson.co.uk\/blog\/2015\/07\/importing-users-to-office-365-from-csv-file-username-must-be-in-upn-format.htm","name":"Importing users to Office 365 from CSV file - username must be in UPN format - markwilson.it","isPartOf":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/#website"},"datePublished":"2015-07-14T11:00:55+00:00","breadcrumb":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/2015\/07\/importing-users-to-office-365-from-csv-file-username-must-be-in-upn-format.htm#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.markwilson.co.uk\/blog\/2015\/07\/importing-users-to-office-365-from-csv-file-username-must-be-in-upn-format.htm"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.markwilson.co.uk\/blog\/2015\/07\/importing-users-to-office-365-from-csv-file-username-must-be-in-upn-format.htm#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.markwilson.co.uk\/blog"},{"@type":"ListItem","position":2,"name":"Importing users to Office 365 from CSV file &#8211; username must be in UPN format"}]},{"@type":"WebSite","@id":"https:\/\/www.markwilson.co.uk\/blog\/#website","url":"https:\/\/www.markwilson.co.uk\/blog\/","name":"markwilson.it","description":"get-info -class technology | write-output &gt; \/dev\/web","publisher":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/#\/schema\/person\/98f61365e7c39d6be942174b8c4de468"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.markwilson.co.uk\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":["Person","Organization"],"@id":"https:\/\/www.markwilson.co.uk\/blog\/#\/schema\/person\/98f61365e7c39d6be942174b8c4de468","name":"Mark Wilson","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/uploads\/image-4.png?fit=800%2C800&ssl=1","url":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/uploads\/image-4.png?fit=800%2C800&ssl=1","contentUrl":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/uploads\/image-4.png?fit=800%2C800&ssl=1","width":800,"height":800,"caption":"Mark Wilson"},"logo":{"@id":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/uploads\/image-4.png?fit=800%2C800&ssl=1"},"description":"A Chartered IT Professional, with recent experience in technology leadership, IT strategy and practice management roles, Mark Wilson is an Enterprise Architect in the Advisory and Management Group at risual. 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A few years on and I'm in the process of dumping Google Apps in favour of Microsoft Office 365 (if only Microsoft had a suitable offering back then, I\u2026","rel":"","context":"In \"Microsoft Office 365\"","block_context":{"text":"Microsoft Office 365","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/office-365"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6074,"url":"https:\/\/www.markwilson.co.uk\/blog\/2015\/09\/announcing-posh-o365-a-collection-of-powershell-scripts-for-office-365-management.htm","url_meta":{"origin":5710,"position":1},"title":"Announcing posh-o365, a collection of PowerShell scripts for Office 365 management","author":"Mark Wilson","date":"Wednesday 30 September 2015","format":false,"excerpt":"I have a growing collection of PowerShell scripts for Office 365 management and, whilst I may not be the best scripter\/coder out there (I'm pretty sure there are many people who could look at my scripts and say \"there's a better way to do that\"), I'm open-sourcing them in the\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5999,"url":"https:\/\/www.markwilson.co.uk\/blog\/2015\/09\/default-site-collections-in-sharepoint-online.htm","url_meta":{"origin":5710,"position":2},"title":"Default site collections in SharePoint Online","author":"Mark Wilson","date":"Tuesday 15 September 2015","format":false,"excerpt":"When an Office 365 tenant is created with SharePoint Online, several site collections\u00a0are created.\u00a0 It can be confusing to work out what each is for, so here's a quick reference, based on the SharePoint 2013 sites - I guess this may change as SharePoint 2016 is rolled out. https:\/\/tenantname.sharepoint.com -\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5733,"url":"https:\/\/www.markwilson.co.uk\/blog\/2015\/07\/take-care-when-naming-your-office-365-tenant.htm","url_meta":{"origin":5710,"position":3},"title":"Take care when naming your Office 365 tenant","author":"Mark Wilson","date":"Wednesday 22 July 2015","format":false,"excerpt":"When signing up for Office 365 there are two really important decisions: Where will my tenant be homed (based on the region selected at sign-up)? 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