{"id":6295,"date":"2016-02-13T00:06:39","date_gmt":"2016-02-13T00:06:39","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/?p=6295"},"modified":"2016-02-13T00:06:39","modified_gmt":"2016-02-13T00:06:39","slug":"unlicensed-product-errors-in-microsoft-office","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2016\/02\/unlicensed-product-errors-in-microsoft-office.htm","title":{"rendered":"“Unlicensed Product” errors in Microsoft Office"},"content":{"rendered":"

Earlier this evening, I noticed that my copy of Outlook was showing as an “unlicensed product” at the top of the screen. That seemed strange, as I pay for an Office 365 Home subscription<\/a>, which covers my family’s various copies of Office.<\/p>\n

\"Outlook<\/p>\n

So, I took a look at the Office Account settings, and noticed that it wasn’t signed in to Office 365 for some of the connected sources.<\/p>\n

\"Disconnected<\/p>\n

I reconnected to My Office 365 subscription, signing in with my “Work or\u00a0school account” as that’s what the markwilson.it Office 365 subscription uses, even though the Office 365 Home subscription uses a Personal Account (formerly known as a Microsoft Account):<\/p>\n

\"Which<\/p>\n

After authenticating (and a restart), Outlook was no longer complaining about being unlicenced.<\/p>\n

I’m not sure if it’s a complication of having both\u00a0a Microsoft Account (MSA) and an Organization\/Work and School (Azure AD) account<\/a> with the same email address, but it seems there are various scenarios that can present this issue<\/a>.<\/p>\n

Thankfully this one wasn’t too hard to sort out!<\/p>\n","protected":false},"excerpt":{"rendered":"

Earlier this evening, I noticed that my copy of Outlook was showing as an “unlicensed product” at the top of the screen. That seemed strange, as I pay for an Office 365 Home subscription, which covers my family’s various copies of Office. So, I took a look at the Office Account settings, and noticed that … Continue reading “Unlicensed Product” errors in Microsoft Office<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[218],"tags":[47,217,59],"class_list":["post-6295","post","type-post","status-publish","format-standard","hentry","category-technology","tag-office","tag-office-365","tag-software-licensing"],"yoast_head":"\n"Unlicensed Product" errors in Microsoft Office - 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Within the Office 365 admin center, is an Azure AD\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"Azure - AD created by Office 365","src":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/azure-ad-o365.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/azure-ad-o365.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/azure-ad-o365.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":3650,"url":"https:\/\/www.markwilson.co.uk\/blog\/2012\/02\/locating-office-365-invoices.htm","url_meta":{"origin":6295,"position":1},"title":"Locating Office 365 invoices","author":"Mark Wilson","date":"Friday 24 February 2012","format":false,"excerpt":"Unlike me, who is not VAT-registered and only does his company accounts once a year when he needs to submit a tax return (usually on or around the last possible day...), my wife needs to be a bit more organised and, since she shares the same Office 365 hosting arrangements,\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5525,"url":"https:\/\/www.markwilson.co.uk\/blog\/2015\/04\/self-service-password-reset-is-not-available-for-users-on-a-trial-office-365-tenant.htm","url_meta":{"origin":6295,"position":2},"title":"Self service password reset is not available for users on a trial Office 365 tenant","author":"Mark Wilson","date":"Wednesday 1 April 2015","format":false,"excerpt":"One of my customers is currently running an Office 365 pilot using\u00a0a trial E3 tenant. \u00a0When Microsoft announced that self-service password reset is to be made\u00a0available to cloud-based Office 365\u00a0users without the need for a separate Azure AD basic or premium subscription\u00a0it sounded great to us as the requirement\u00a0for users\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/o365-self-service-password-reset.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/o365-self-service-password-reset.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/o365-self-service-password-reset.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":6200,"url":"https:\/\/www.markwilson.co.uk\/blog\/2015\/11\/the-impact-of-microsofts-changes-to-onedrive-storage-quotas-on-office-365-plans.htm","url_meta":{"origin":6295,"position":3},"title":"The impact of Microsoft’s changes to OneDrive storage quotas on Office 365 plans","author":"Mark Wilson","date":"Thursday 5 November 2015","format":false,"excerpt":"Earlier this week, Microsoft announced some changes to its consumer cloud storage product,\u00a0OneDrive\u00a0(with more details in this FAQ). Microsoft Reneges on Unlimited OneDrive Storage Promise - https:\/\/t.co\/J9PUpkVeBj pic.twitter.com\/Oy2A8YcSH4 \u2014 Paul Thurrott (@thurrott) November 3, 2015 Whilst the\u00a0changes to OneDrive storage quotas are\u00a0disappointing for some users, that's\u00a0life - you don't get\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/onedrive-business-unlimited-roadmap.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/onedrive-business-unlimited-roadmap.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/onedrive-business-unlimited-roadmap.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":6171,"url":"https:\/\/www.markwilson.co.uk\/blog\/2015\/10\/up-to-22-discount-on-office-365-home-subscriptions.htm","url_meta":{"origin":6295,"position":4},"title":"Up to 22% discount on Office 365 Home subscriptions","author":"Mark Wilson","date":"Sunday 18 October 2015","format":false,"excerpt":"A few weeks ago, I wrote about Office 365 Home, which allows me to get the latest version of Microsoft Office on up to 5 PCs\/Macs, 5 tablets and 5 phones. \u00a0Originally, I took out a one month free trial, after which it becomes a monthly subscription at \u00a37.99. If\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6145,"url":"https:\/\/www.markwilson.co.uk\/blog\/2015\/10\/upgrading-to-office-2016-with-an-office-365-home-subscription.htm","url_meta":{"origin":6295,"position":5},"title":"Upgrading to Office 2016 with an Office 365 Home subscription","author":"Mark Wilson","date":"Saturday 3 October 2015","format":false,"excerpt":"I've been trying to write a weekly Windows 10 blog post but this week has been incredibly hectic and\u00a0the planned post on Windows Hello isn't complete yet. Hopefully that will come next week... In the meantime, I've been looking at updating Office on some of my PCs. Regular readers may\u2026","rel":"","context":"In "Technology"","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"My Office Account: Office 365 Home","src":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/o365-home-account.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/o365-home-account.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/o365-home-account.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/6295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=6295"}],"version-history":[{"count":3,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/6295\/revisions"}],"predecessor-version":[{"id":6298,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/6295\/revisions\/6298"}],"wp:attachment":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=6295"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=6295"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=6295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}