{"id":7046,"date":"2017-04-30T15:20:49","date_gmt":"2017-04-30T14:20:49","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/?p=7046"},"modified":"2017-04-30T16:01:01","modified_gmt":"2017-04-30T15:01:01","slug":"outlook-gotcha-cached-data-exported-data-file","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2017\/04\/outlook-gotcha-cached-data-exported-data-file.htm","title":{"rendered":"Outlook gotcha: only cached data is exported to data file (.PST)"},"content":{"rendered":"<p>This weekend, a family project that required its own mailbox ended, meaning I could reduce the number of licences in my Exchange Online subscription. That&#8217;s straightforward enough but I wanted to take a backup copy of the email before cutting the mailbox loose.<\/p>\n<p>From the last time I did any Exchange\u00a0Online administration, I recalled that one of the limitations was that you can&#8217;t back up a mailbox to a PST from PowerShell. That may have changed but the advice at the time was to backup to an Outlook data file (also known as a Personal Folder) in Outlook. It&#8217;s clunky but at least it&#8217;s functional.<\/p>\n<p>I couldn&#8217;t work out why not all of the data was being exported; only the items that were cached and not the ones that appeared if I clicked on &#8220;There are more items in this folder on the server\/click here to view more on Microsoft Exchange&#8221;. Then I found\u00a0a clue in <a href=\"https:\/\/community.spiceworks.com\/topic\/post\/3430591\">a\u00a0Spiceworks post from Joe Fenninger<\/a>, where Joe says &#8220;Dont\u00a0[sic] forget to download all [Office 365] content prior to export.&#8221;.<\/p>\n<p>I needed to <a href=\"https:\/\/support.office.com\/en-gb\/article\/Change-how-much-mail-to-keep-offline-f3a1251c-6dd5-4208-aef9-7c8c9522d633\">adjust the cached mode settings for the mailbox to change how much email is kept offline<\/a>, after which Outlook could export all items to the Outlook Data File, rather than just the ones that were cached locally.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This weekend, a family project that required its own mailbox ended, meaning I could reduce the number of licences in my Exchange Online subscription. That&#8217;s straightforward enough but I wanted to take a backup copy of the email before cutting the mailbox loose. From the last time I did any Exchange\u00a0Online administration, I recalled that &hellip; <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2017\/04\/outlook-gotcha-cached-data-exported-data-file.htm\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Outlook gotcha: only cached data is exported to data file (.PST)<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[218],"tags":[217,108],"class_list":["post-7046","post","type-post","status-publish","format-standard","hentry","category-technology","tag-office-365","tag-outlook"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Outlook gotcha: only cached data is exported to data file (.PST) - markwilson.it<\/title>\n<meta name=\"description\" content=\"Outlook only exports cached data when exporting to a .PST. To export the whole contents of a mailbox, adjust the cached mode settings first\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2017\/04\/outlook-gotcha-cached-data-exported-data-file.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Outlook gotcha: only cached data is exported to data file (.PST) - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"Outlook only exports cached data when exporting to a .PST. To export the whole contents of a mailbox, adjust the cached mode settings first\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.markwilson.co.uk\/blog\/2017\/04\/outlook-gotcha-cached-data-exported-data-file.htm\" \/>\n<meta property=\"og:site_name\" content=\"markwilson.it\" \/>\n<meta property=\"article:published_time\" content=\"2017-04-30T14:20:49+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-04-30T15:01:01+00:00\" \/>\n<meta name=\"author\" content=\"Mark Wilson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:site\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Wilson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2017\\\/04\\\/outlook-gotcha-cached-data-exported-data-file.htm#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2017\\\/04\\\/outlook-gotcha-cached-data-exported-data-file.htm\"},\"author\":{\"name\":\"Mark Wilson\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"headline\":\"Outlook gotcha: only cached data is exported to data file (.PST)\",\"datePublished\":\"2017-04-30T14:20:49+00:00\",\"dateModified\":\"2017-04-30T15:01:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2017\\\/04\\\/outlook-gotcha-cached-data-exported-data-file.htm\"},\"wordCount\":235,\"commentCount\":1,\"publisher\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"keywords\":[\"Microsoft Office 365\",\"Microsoft Outlook\"],\"articleSection\":[\"Technology\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2017\\\/04\\\/outlook-gotcha-cached-data-exported-data-file.htm#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2017\\\/04\\\/outlook-gotcha-cached-data-exported-data-file.htm\",\"url\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2017\\\/04\\\/outlook-gotcha-cached-data-exported-data-file.htm\",\"name\":\"Outlook gotcha: only cached data is exported to data file (.PST) - markwilson.it\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#website\"},\"datePublished\":\"2017-04-30T14:20:49+00:00\",\"dateModified\":\"2017-04-30T15:01:01+00:00\",\"description\":\"Outlook only exports cached data when exporting to a .PST. 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Not sure whether to attend John Howard's session on automating Windows Server Administration or Eileen Brown's Microsoft Exchange Server 2003 Troubleshooting and Disaster Recovery session, I decided to return to my Microsoft Exchange roots (which go\u2026","rel":"","context":"In \"Microsoft Exchange\"","block_context":{"text":"Microsoft Exchange","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/exchange"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":7177,"url":"https:\/\/www.markwilson.co.uk\/blog\/2017\/08\/providing-fast-mailbox-access-exchange-online-virtualised-desktop-scenarios.htm","url_meta":{"origin":7046,"position":1},"title":"Providing fast mailbox access to Exchange Online in virtualised desktop scenarios","author":"Mark Wilson","date":"Monday 14 August 2017","format":false,"excerpt":"In last week's post that provided a logical view on end user computing (EUC) architecture, I mentioned two sets of challenges that I commonly see with customers: \u201cWe invested heavily in thin client technologies and now we\u2019re finding them to be over-engineered and expensive with multiple layers of technology to\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1210,"url":"https:\/\/www.markwilson.co.uk\/blog\/2011\/05\/migrating-mail-and-contacts-from-google-mail-to-office-365.htm","url_meta":{"origin":7046,"position":2},"title":"Migrating mail and contacts from Google Mail to Office 365","author":"Mark Wilson","date":"Tuesday 17 May 2011","format":false,"excerpt":"I started to write this post in September 2008, when it was titled \"Importing legacy e-mail to my Google Apps account\". 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