{"id":7083,"date":"2017-07-08T16:47:24","date_gmt":"2017-07-08T15:47:24","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/?p=7083"},"modified":"2017-07-08T16:47:24","modified_gmt":"2017-07-08T15:47:24","slug":"synology-hyper-backup-dsm-update-failures","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2017\/07\/synology-hyper-backup-dsm-update-failures.htm","title":{"rendered":"Synology Hyper Backup and DSM update failures"},"content":{"rendered":"<p><a href=\"https:\/\/www.markwilson.co.uk\/blog\/2016\/09\/first-weeks-synology-diskstation-nas.htm\">I have a Synology DS916+ NAS<\/a> and, for the 9 months or so, I&#8217;ve been using it to back up my photos to Microsoft Azure. I&#8217;ve realised that they are being backed up in a format that&#8217;s unique to Synology&#8217;s Hyper Backup program, so I should probably see if there is an alternative that backs up the files in their native format but, more worryingly, this afternoon I noticed that backups had been failing for a few days. The logs weren&#8217;t much help (no detailed information) and a search on the &#8216;net didn&#8217;t turn much up either. For reference, this was the (very high level) information in the logs when viewed in the Hyper Backup GUI:<\/p>\n<p><em>Information 2017\/07\/08 03:00:02 SYSTEM [Azure Blob] [Backup Photos to Microsoft Azure] Backup task started.<\/em><br \/>\n<em>Error 2017\/07\/08 03:00:33 SYSTEM [Azure Blob] [Backup Photos to Microsoft Azure] Exception <\/em>occured<em> while backing up data.<\/em><br \/>\n<em>Error 2017\/07\/08 03:00:36 SYSTEM [Azure Blob] [Backup Photos to Microsoft Azure] Failed to backup data.<\/em><br \/>\n<em>Error 2017\/07\/08 03:00:36 SYSTEM [Azure Blob] [Backup Photos to Microsoft Azure] Failed to run <\/em>backup<em> task.<\/em><\/p>\n<p>(Since then, I&#8217;ve found <a href=\"http:\/\/jonathanmumm.com\/tech-it\/how-to-view-failed-backup-logs-on-a-synology-nas\/\">how to view detailed backup logs on a Synology NAS, thanks to a blog post by Jonathan Mumm<\/a>, though in this case, the logs didn&#8217;t shine much of a light on the problem for me.)<\/p>\n<p>I wondered if there were any DSM updates available that might fix things but, when I checked for updates, I got a message to say &#8220;Insufficient capacity for update. The system partition requires at least 400MB&#8221;. Googling suggested lots of manual file deletion and I was sure this was just a buildup of temp files (maybe to do with the failed backup), so I decided to reboot. After all, what do you do when a computer isn&#8217;t working as expected? Turn it off and on again!<\/p>\n<p>After rebooting, attempts to update no longer produced an error (simply confirming that I&#8217;m up-to-date with DSM 6.1.2-15132) and the backup is now running nicely (it will take a few hours to complete as I added a few months&#8217; worth of iPhone photos to the NAS earlier in the week, around about the time the backups started failing&#8230;)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I have a Synology DS916+ NAS and, for the 9 months or so, I&#8217;ve been using it to back up my photos to Microsoft Azure. I&#8217;ve realised that they are being backed up in a format that&#8217;s unique to Synology&#8217;s Hyper Backup program, so I should probably see if there is an alternative that backs &hellip; <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2017\/07\/synology-hyper-backup-dsm-update-failures.htm\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Synology Hyper Backup and DSM update failures<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[218],"tags":[55,614],"class_list":["post-7083","post","type-post","status-publish","format-standard","hentry","category-technology","tag-storage","tag-synology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Synology Hyper Backup and DSM update failures - markwilson.it<\/title>\n<meta name=\"description\" content=\"A short description of some errors when using Hyper Backup to backup a Synology DS916+ NAS to Azure\/updating Synology DSM. All fixed with a reboot\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2017\/07\/synology-hyper-backup-dsm-update-failures.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Synology Hyper Backup and DSM update failures - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"A short description of some errors when using Hyper Backup to backup a Synology DS916+ NAS to Azure\/updating Synology DSM. All fixed with a reboot\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.markwilson.co.uk\/blog\/2017\/07\/synology-hyper-backup-dsm-update-failures.htm\" \/>\n<meta property=\"og:site_name\" content=\"markwilson.it\" \/>\n<meta property=\"article:published_time\" content=\"2017-07-08T15:47:24+00:00\" \/>\n<meta name=\"author\" content=\"Mark Wilson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:site\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Wilson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2017\\\/07\\\/synology-hyper-backup-dsm-update-failures.htm#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2017\\\/07\\\/synology-hyper-backup-dsm-update-failures.htm\"},\"author\":{\"name\":\"Mark Wilson\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"headline\":\"Synology Hyper Backup and DSM update failures\",\"datePublished\":\"2017-07-08T15:47:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2017\\\/07\\\/synology-hyper-backup-dsm-update-failures.htm\"},\"wordCount\":369,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"keywords\":[\"Storage\",\"Synology\"],\"articleSection\":[\"Technology\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2017\\\/07\\\/synology-hyper-backup-dsm-update-failures.htm#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2017\\\/07\\\/synology-hyper-backup-dsm-update-failures.htm\",\"url\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2017\\\/07\\\/synology-hyper-backup-dsm-update-failures.htm\",\"name\":\"Synology Hyper Backup and DSM update failures - markwilson.it\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#website\"},\"datePublished\":\"2017-07-08T15:47:24+00:00\",\"description\":\"A short description of some errors when using Hyper Backup to backup a Synology DS916+ NAS to Azure\\\/updating Synology DSM. 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I don't want to remove them from\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/images\/putty-rsync-diskstation-2.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":6520,"url":"https:\/\/www.markwilson.co.uk\/blog\/2016\/09\/first-weeks-synology-diskstation-nas.htm","url_meta":{"origin":7083,"position":1},"title":"My first few weeks with a Synology Diskstation NAS","author":"Mark Wilson","date":"Monday 5 September 2016","format":false,"excerpt":"Earlier this summer, I bought myself a new NAS. I'd lost faith in my old Netgear ReadyNAS devices a while ago, after a failure took out both halves of a\u00a0RAID 1 mirror and I lost all the data on one of them. That actually taught me two important lessons: Data\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":8596,"url":"https:\/\/www.markwilson.co.uk\/blog\/2024\/01\/weeknote-1-2024-a-new-beginning.htm","url_meta":{"origin":7083,"position":2},"title":"Weeknote 1\/2024: A new beginning","author":"Mark Wilson","date":"Friday 5 January 2024","format":false,"excerpt":"Wow, that was a bump. New Year celebrations over, a day off for the public holiday, and straight back to work. 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File transfer time calculations There are many bandwidth\/file transfer time calculators out there on the 'net but I found this one particularly easy to work with when trying to assess the likely time to sync some data recently... 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My initial impression was: What disasters are they planning for?I'll bet they are thinking about Coronavirus and working\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6887,"url":"https:\/\/www.markwilson.co.uk\/blog\/2017\/01\/restoring-adobe-lightroom-backup-mac.htm","url_meta":{"origin":7083,"position":5},"title":"Restoring Adobe Lightroom from backup (on a Mac)","author":"Mark Wilson","date":"Monday 16 January 2017","format":false,"excerpt":"For well over a year now, my digital\u00a0photography workflow has been in tatters. The Mac that I use for photo editing had some defective memory which corrupted the file system and the \"genius\" at the Apple Store reinstalled OS X. Data and application re-installation relies on\u00a0me though, and it just\u2026","rel":"","context":"In &quot;Photography&quot;","block_context":{"text":"Photography","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/photography"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/7083","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=7083"}],"version-history":[{"count":2,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/7083\/revisions"}],"predecessor-version":[{"id":7085,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/7083\/revisions\/7085"}],"wp:attachment":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=7083"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=7083"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=7083"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}