Over the last few months, I’ve had engineer callouts to our dishwasher (7.5 years old), tumble dryer (13 years old) and washing machine (also 13 years old). All of these household appliances are heavily used but they’re also from good brands (Bosch\/Siemens\/Neff) and they’re generally going strong… I also managed to get them fixed for very little, in most cases… saving hundreds of pounds against the cost of a replacement.<\/p>\n
Neff’s E:24 and E:25 errors mean there’s something stopping the dishwasher from draining (generally a kinked hose, blocked filter or something obstructing the pump). Our machine would run the first few minutes of the cycle (a self-test, apparently) before failing with one of these messages.<\/p>\n
Despite following advice on the ‘net, I couldn’t work out what it was (I gave the pipes a good clean – especially around where they outlet pipe was plumbed into the drain – and checked for objects blocking the impeller on the pump).<\/p>\n
A \u00a365 engineer call-out from a local firm checked the appliance over but the error returned – and so did the engineer. This time he did a more thorough job and, although he couldn’t find what had been preventing the machine from running, the error has gone so whatever it was has been dislodged and our dishes are getting cleaned (without spending a few hundred pounds on a new integrated dishwasher…). Total cost to repair: \u00a365<\/strong>.<\/p>\n I didn’t use the video below (I used others at the time) but this is a pretty complete view of the process I followed, and I didn’t see the engineer do much more!<\/p>\n