{"id":839,"date":"2007-07-10T12:07:38","date_gmt":"2007-07-10T11:07:38","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/2007\/07\/why-the-banks-just-dont-get-it.htm"},"modified":"2007-07-10T12:07:38","modified_gmt":"2007-07-10T11:07:38","slug":"why-the-banks-just-dont-get-it","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2007\/07\/why-the-banks-just-dont-get-it.htm","title":{"rendered":"Why the banks just don&#8217;t get IT"},"content":{"rendered":"<p>Identity theft worries me.  It doesn&#8217;t stop me sleeping at night but nevertheless it does worry me.<\/p>\n<p>It seems that each time I log in to a banking website the security has been &#8220;enhanced&#8221; with yet another item that I fail to enter correctly and then have to call the helpdesk to get my account unlocked &#8211; and I&#8217;m an IT guy&#8230; what about the &#8220;normal&#8221; users (they probably write down the details somewhere)!<\/p>\n<p>Mark James has written an interesting article about this issue &#8211; and how the answer is really quite simple &#8211; <a href=\"http:\/\/www.seriosoft.com\/Blog\/?p=168\">if only the banks would apply the same security approach to consumer banking as corporates do for remote access<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Identity theft worries me. It doesn&#8217;t stop me sleeping at night but nevertheless it does worry me. It seems that each time I log in to a banking website the security has been &#8220;enhanced&#8221; with yet another item that I fail to enter correctly and then have to call the helpdesk to get my account &hellip; <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2007\/07\/why-the-banks-just-dont-get-it.htm\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Why the banks just don&#8217;t get IT<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[43],"class_list":["post-839","post","type-post","status-publish","format-standard","hentry","tag-security"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why the banks just don&#039;t get IT - markwilson.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2007\/07\/why-the-banks-just-dont-get-it.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why the banks just don&#039;t get IT - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"Identity theft worries me. It doesn&#8217;t stop me sleeping at night but nevertheless it does worry me. It seems that each time I log in to a banking website the security has been &#8220;enhanced&#8221; with yet another item that I fail to enter correctly and then have to call the helpdesk to get my account &hellip; Continue reading Why the banks just don&#8217;t get IT\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.markwilson.co.uk\/blog\/2007\/07\/why-the-banks-just-dont-get-it.htm\" \/>\n<meta property=\"og:site_name\" content=\"markwilson.it\" \/>\n<meta property=\"article:published_time\" content=\"2007-07-10T11:07:38+00:00\" \/>\n<meta name=\"author\" content=\"Mark Wilson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:site\" content=\"@markwilsonit\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Wilson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2007\\\/07\\\/why-the-banks-just-dont-get-it.htm#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2007\\\/07\\\/why-the-banks-just-dont-get-it.htm\"},\"author\":{\"name\":\"Mark Wilson\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"headline\":\"Why the banks just don&#8217;t get IT\",\"datePublished\":\"2007-07-10T11:07:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2007\\\/07\\\/why-the-banks-just-dont-get-it.htm\"},\"wordCount\":123,\"commentCount\":1,\"publisher\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#\\\/schema\\\/person\\\/98f61365e7c39d6be942174b8c4de468\"},\"keywords\":[\"Security\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2007\\\/07\\\/why-the-banks-just-dont-get-it.htm#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2007\\\/07\\\/why-the-banks-just-dont-get-it.htm\",\"url\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2007\\\/07\\\/why-the-banks-just-dont-get-it.htm\",\"name\":\"Why the banks just don't get IT - markwilson.it\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#website\"},\"datePublished\":\"2007-07-10T11:07:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2007\\\/07\\\/why-the-banks-just-dont-get-it.htm#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2007\\\/07\\\/why-the-banks-just-dont-get-it.htm\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/2007\\\/07\\\/why-the-banks-just-dont-get-it.htm#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Why the banks just don&#8217;t get IT\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.markwilson.co.uk\\\/blog\\\/\",\"name\":\"markwilson.it\",\"description\":\"get-info -class technology | write-output &gt; 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It seems that each time I log in to a banking website the security has been &#8220;enhanced&#8221; with yet another item that I fail to enter correctly and then have to call the helpdesk to get my account &hellip; Continue reading Why the banks just don&#8217;t get IT","og_url":"https:\/\/www.markwilson.co.uk\/blog\/2007\/07\/why-the-banks-just-dont-get-it.htm","og_site_name":"markwilson.it","article_published_time":"2007-07-10T11:07:38+00:00","author":"Mark Wilson","twitter_card":"summary_large_image","twitter_creator":"@markwilsonit","twitter_site":"@markwilsonit","twitter_misc":{"Written by":"Mark Wilson","Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.markwilson.co.uk\/blog\/2007\/07\/why-the-banks-just-dont-get-it.htm#article","isPartOf":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/2007\/07\/why-the-banks-just-dont-get-it.htm"},"author":{"name":"Mark Wilson","@id":"https:\/\/www.markwilson.co.uk\/blog\/#\/schema\/person\/98f61365e7c39d6be942174b8c4de468"},"headline":"Why the banks just don&#8217;t get IT","datePublished":"2007-07-10T11:07:38+00:00","mainEntityOfPage":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/2007\/07\/why-the-banks-just-dont-get-it.htm"},"wordCount":123,"commentCount":1,"publisher":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/#\/schema\/person\/98f61365e7c39d6be942174b8c4de468"},"keywords":["Security"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.markwilson.co.uk\/blog\/2007\/07\/why-the-banks-just-dont-get-it.htm#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.markwilson.co.uk\/blog\/2007\/07\/why-the-banks-just-dont-get-it.htm","url":"https:\/\/www.markwilson.co.uk\/blog\/2007\/07\/why-the-banks-just-dont-get-it.htm","name":"Why the banks just don't get IT - markwilson.it","isPartOf":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/#website"},"datePublished":"2007-07-10T11:07:38+00:00","breadcrumb":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/2007\/07\/why-the-banks-just-dont-get-it.htm#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.markwilson.co.uk\/blog\/2007\/07\/why-the-banks-just-dont-get-it.htm"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.markwilson.co.uk\/blog\/2007\/07\/why-the-banks-just-dont-get-it.htm#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.markwilson.co.uk\/blog"},{"@type":"ListItem","position":2,"name":"Why the banks just don&#8217;t get IT"}]},{"@type":"WebSite","@id":"https:\/\/www.markwilson.co.uk\/blog\/#website","url":"https:\/\/www.markwilson.co.uk\/blog\/","name":"markwilson.it","description":"get-info -class technology | write-output &gt; \/dev\/web","publisher":{"@id":"https:\/\/www.markwilson.co.uk\/blog\/#\/schema\/person\/98f61365e7c39d6be942174b8c4de468"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.markwilson.co.uk\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":["Person","Organization"],"@id":"https:\/\/www.markwilson.co.uk\/blog\/#\/schema\/person\/98f61365e7c39d6be942174b8c4de468","name":"Mark Wilson","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/uploads\/image-4.png?fit=800%2C800&ssl=1","url":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/uploads\/image-4.png?fit=800%2C800&ssl=1","contentUrl":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/uploads\/image-4.png?fit=800%2C800&ssl=1","width":800,"height":800,"caption":"Mark Wilson"},"logo":{"@id":"https:\/\/i0.wp.com\/www.markwilson.co.uk\/blog\/uploads\/image-4.png?fit=800%2C800&ssl=1"},"description":"A Chartered IT Professional, with recent experience in technology leadership, IT strategy and practice management roles, Mark Wilson is an Enterprise Architect in the Advisory and Management Group at risual. 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You see, the banks are caught in a dilemma between providing\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5239,"url":"https:\/\/www.markwilson.co.uk\/blog\/2014\/06\/consumer-banking-security-two-or-three-tales-of-farce.htm","url_meta":{"origin":839,"position":1},"title":"Consumer banking security: two (or three) tales of farce","author":"Mark Wilson","date":"Wednesday 25 June 2014","format":false,"excerpt":"I've written before about the nonsensical nature of UK banking websites, with security theatre that's supposed to make us feel that a sequence of restrictive usernames, passwords, passcodes and memorable words (all passwords of one form or another) linked with publicly available information (date and place of birth, etc.) is\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":4539,"url":"https:\/\/www.markwilson.co.uk\/blog\/2012\/11\/more-retail-banking-security-theatre.htm","url_meta":{"origin":839,"position":2},"title":"More retail banking security theatre","author":"Mark Wilson","date":"Sunday 4 November 2012","format":false,"excerpt":"Yesterday, I bought a new suit. Nothing remarkable there but I paid on my Lloyds TSB Duo Avios credit card. A card that I will shortly be cutting into little pieces because it's useless to me if the bank declines transactions on an apparently random basis... You see, I also\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.markwilson.co.uk\/blog\/topic\/technology"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":947,"url":"https:\/\/www.markwilson.co.uk\/blog\/2007\/11\/25-million-people-caught-up-in-uk-government-data-security-fiasco.htm","url_meta":{"origin":839,"position":3},"title":"25 million people caught up in UK Government data security fiasco","author":"Mark Wilson","date":"Tuesday 20 November 2007","format":false,"excerpt":"I'm treading carefully here to avoid political comment but, for those who haven't seen tonight's news, a UK Government department has lost the personal details for 25 million people including names, dates of birth, national insurance\/child benefit numbers and bank details. On a CD. In the post. So, I'd like\u2026","rel":"","context":"In \"Security\"","block_context":{"text":"Security","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/security"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":742,"url":"https:\/\/www.markwilson.co.uk\/blog\/2005\/03\/phishing-and-wider-issue-of-identity.htm","url_meta":{"origin":839,"position":4},"title":"Phishing and the wider issue of identity theft","author":"Mark Wilson","date":"Tuesday 29 March 2005","format":false,"excerpt":"Phishing worries me. 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