{"id":856,"date":"2007-07-22T19:23:48","date_gmt":"2007-07-22T18:23:48","guid":{"rendered":"http:\/\/www.markwilson.co.uk\/blog\/2007\/07\/microsofts-support-policy-for-software-running-in-a-non-microsoft-vm.htm"},"modified":"2007-07-22T23:41:52","modified_gmt":"2007-07-22T22:41:52","slug":"microsofts-support-policy-for-software-running-in-a-non-microsoft-vm","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2007\/07\/microsofts-support-policy-for-software-running-in-a-non-microsoft-vm.htm","title":{"rendered":"Microsoft’s support policy for software running in a non-Microsoft VM"},"content":{"rendered":"

I’m troubleshooting some problems with my Exchange server at the moment and the ExBPA<\/a> led me to a knowledge base article about running Exchange Server in a virtualised environment. Whilst reading that, I can across Microsoft knowledge base article 897615<\/a>, which discusses the support policy for Microsoft software running in non-Microsoft hardware virtualisation software.<\/p>\n

I’ll paraphrase it as “If you have Premier support and you use our virtualisation software, we’ll try and work out what the issue is (we use Virtual Server 2005 R2 to do that anyway). If you don’t have Premier support, then you should, and you need to proove that it’s nothing to do with virtualisation (i.e. can you replicate the issue on physical hardware). If you have a Premier agreement but you use another vendor’s virtualisation software then we’ll try our best, but you’ll probably have to proove the problem is not caused by the virtualisation software”. The crux of this is the statement that:<\/p>\n

“Microsoft does not test or support Microsoft software running in conjunction with non-Microsoft hardware virtualization software.”<\/p><\/blockquote>\n

This might be worth considering whilst selecting which (if any) virtualisation platform is right for an organisation.<\/p>\n","protected":false},"excerpt":{"rendered":"

I’m troubleshooting some problems with my Exchange server at the moment and the ExBPA led me to a knowledge base article about running Exchange Server in a virtualised environment. Whilst reading that, I can across Microsoft knowledge base article 897615, which discusses the support policy for Microsoft software running in non-Microsoft hardware virtualisation software. I’ll … Continue reading Microsoft’s support policy for software running in a non-Microsoft VM<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[],"tags":[1,13],"class_list":["post-856","post","type-post","status-publish","format-standard","hentry","tag-microsoft","tag-virtualisation"],"yoast_head":"\nMicrosoft's support policy for software running in a non-Microsoft VM - markwilson.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2007\/07\/microsofts-support-policy-for-software-running-in-a-non-microsoft-vm.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Microsoft's support policy for software running in a non-Microsoft VM - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"I’m troubleshooting some problems with my Exchange server at the moment and the ExBPA led me to a knowledge base article about running Exchange Server in a virtualised environment. 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In the past, I've heard Microsoft comment that to virtualise one of their desktop operating systems (e.g using VMware Virtual Desktop Infrastructure) was in breach of the associated licensing agreements - then they introduced a number of licensing changes\u2026","rel":"","context":"In \"Microsoft\"","block_context":{"text":"Microsoft","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/microsoft"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":227,"url":"https:\/\/www.markwilson.co.uk\/blog\/2005\/10\/microsoft-virtualisation-futures.htm","url_meta":{"origin":856,"position":3},"title":"Microsoft virtualisation futures","author":"Mark Wilson","date":"Wednesday 19 October 2005","format":false,"excerpt":"Last week, John Howard presented a Microsoft TechNet UK event about virtualisation. I've blogged about Virtual Server before and there is a good overview white paper on the Microsoft website. What I found particularly interesting was the insight which John gave into where virtualisation technology is heading (at least in\u2026","rel":"","context":"In \"Microsoft Virtual Server\/Hyper-V\"","block_context":{"text":"Microsoft Virtual Server\/Hyper-V","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/hyper-v"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":479,"url":"https:\/\/www.markwilson.co.uk\/blog\/2006\/04\/microsoft-sets-virtualisation-free.htm","url_meta":{"origin":856,"position":4},"title":"Microsoft sets virtualisation free","author":"Mark Wilson","date":"Wednesday 19 April 2006","format":false,"excerpt":"Occasionally I blog about IT news items that interest me but I can't cover everything (or even everything in my field of interest) due to time constraints. 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