{"id":86,"date":"2004-02-23T18:00:00","date_gmt":"2004-02-23T18:00:00","guid":{"rendered":"http:\/\/markwilson.me.uk\/blog\/2004\/02\/sus-best-practice.htm"},"modified":"2007-05-23T18:23:10","modified_gmt":"2007-05-23T17:23:10","slug":"sus-best-practice","status":"publish","type":"post","link":"https:\/\/www.markwilson.co.uk\/blog\/2004\/02\/sus-best-practice.htm","title":{"rendered":"SUS best practice"},"content":{"rendered":"<p><!--110917431294380600-->Following on from my <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2004\/02\/overview-of-microsoft-software-update.htm\">overview of Microsoft Software Update Services<\/a> (SUS), this post suggests some best practices that should be applied to patch management using SUS.<\/p>\n<h3>Check daily for correct SUS synchronisation<\/h3>\n<p>Each day, the Microsoft Software Update Services administrative tool should be used to view the synchronization log. This will indicate if there were communications issues when the SUS server attempted to download updates. Sometimes this may be caused by a temporary network or server outage and the synchronisation process can be re-run.<\/p>\n<h3>Test updates before approval<\/h3>\n<p>Before approving updates, they should be fully tested on using reference PCs away from the production network. All updates that have been downloaded from the Microsoft Windows Update servers to SUS will be available at c:\\inetpub\\sus\\content\\. The level of testing required must be set to satisfy the organisation&#8217;s internal requirements. Generally there will not be problems with other Microsoft products (and any such problems will be well publicised); however updates should ideally be integration tested against the desktop standard operating environment (SOE) including any third-party products in use.<\/p>\n<p>Even if the network is protected from an Internet-based attack, laptop users are always vulnerable, and in general, the risk associated with the application of a critical update is lower than the risk of not applying that patch.<\/p>\n<h3>Examine the IIS logs<\/h3>\n<p>IIS maintains log files of all client requests. Although complex, these can be found at %systemroot%\\system32\\logfiles\\w3svc1\\. A <a href=\"http:\/\/www.pdxconsulting.com\/sus\/\">tool for examining IIS logs<\/a> is available on the Internet and will show clients contacting the server and downloading updates.<\/p>\n<p>Small logs may indicate a problem with client downloads but could also indicate that there are no updates to be downloaded at that time.<\/p>\n<h3>Examine the client logs<\/h3>\n<p>When updates have recently been approved, examining %systemroot%\\windows update.log will confirm whether or not updates have been successfully downloaded to a client. Spot checks can be used to check that the SUS process is performing well.<\/p>\n<p>A successful download will be recorded similarly to the following:<\/p>\n<p><code>2004-02-13 14:05:09 14:05:09 Success IUCTL Starting<br \/>\n2004-02-13 14:05:09 14:05:09 Success IUCTL Downloaded iuident.cab from http:\/\/susservername.domainname.com to C:\\Program Files\\WindowsUpdate\\V4<br \/>\n2004-02-13 14:05:09 14:05:09 Success IUENGINE Starting<br \/>\n2004-02-13 14:05:10 14:05:10 Success IUENGINE Determining machine configuration<br \/>\n2004-02-13 14:05:10 14:05:10 Success IUENGINE Querying software update catalog from http:\/\/susservername.domainname.com\/autoupdate\/getmanifest.asp<br \/>\n2004-02-13 14:05:10 14:05:10 Success IUENGINE Determining machine configuration<br \/>\n2004-02-13 14:05:10 14:05:10 Success IUENGINE Querying software update catalog from http:\/\/susservername.domainname.com\/autoupdate\/getmanifest.asp<br \/>\n2004-02-13 14:05:10 14:05:10 Success IUENGINE Determining machine configuration<br \/>\n2004-02-13 14:05:11 14:05:11 Success IUENGINE Querying software update catalog from http:\/\/susservername.domainname.com\/autoupdate\/getmanifest.asp<br \/>\n2004-02-13 14:05:11 14:05:11 Success IUENGINE Determining machine configuration<br \/>\n2004-02-13 14:05:12 14:05:12 Success IUENGINE Querying software update catalog from<br \/>\n2004-02-13 14:05:12 14:05:12 Success IUENGINE Determining machine configuration<br \/>\n2004-02-13 14:05:12 14:05:12 Error IUENGINE Querying software update catalog from http:\/\/susservername.domainname.com\/autoupdatedrivers\/getmanifest.asp (Error 0x80190194)<br \/>\n2004-02-13 14:05:12 14:05:12 Success IUENGINE Shutting down<br \/>\n2004-02-13 14:05:12 14:05:12 Success IUCTL Shutting down<br \/>\n2004-02-13 14:11:05 14:11:05 Success IUCTL Starting<br \/>\n2004-02-13 14:11:05 14:11:05 Success IUENGINE Starting<br \/>\n2004-02-13 14:11:05 14:11:05 Success IUENGINE Install started<br \/>\n2004-02-13 14:11:07 14:11:07 Success IUENGINE Installing SOFTWARE item from publisher com_microsoft<br \/>\n2004-02-13 14:11:07 14:11:07 Success IUENGINE Installer Command Type: EXE<br \/>\n2004-02-13 14:11:26 14:11:26 Success IUENGINE Installing SOFTWARE item from publisher com_microsoft<br \/>\n2004-02-13 14:11:26 14:11:26 Success IUENGINE Installer Command Type: EXE<br \/>\n2004-02-13 14:11:45 14:11:45 Success IUENGINE Installing SOFTWARE item from publisher com_microsoft<br \/>\n2004-02-13 14:11:45 14:11:45 Success IUENGINE Installer Command Type: EXE<br \/>\n2004-02-13 14:11:49 14:11:49 Success IUENGINE Installing SOFTWARE item from publisher com_microsoft<br \/>\n2004-02-13 14:11:49 14:11:49 Success IUENGINE Installer Command Type: EXE<br \/>\n2004-02-13 14:13:09 14:13:09 Success IUENGINE See iuhist.xml for details: Install finished<br \/>\n2004-02-13 14:13:09 14:13:09 Success IUENGINE Shutting down<br \/>\n2004-02-13 14:13:09 14:13:09 Success IUCTL Shutting down<\/code><\/p>\n<p>The error message in the transcript above can be ignored as SUS cannot serve driver updates (unlike Microsoft&#8217;s public <a href=\"http:\/\/windowsupdate.microsoft.com\/\">Windows Update<\/a> servers, for which the automatic updates client is also used).<\/p>\n<h3>Check for security misconfigurations<\/h3>\n<p>The <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2004\/02\/overview-of-microsoft-baseline.htm\">Microsoft Baseline Security Analyzer<\/a> (MBSA) should be run periodically to check for security issues. For example, if a workstation has not been restarted after updates have been applied, then it will not download new updates from SUS. MBSA will highlight workstations which are not fully patched.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Following on from my overview of Microsoft Software Update Services (SUS), this post suggests some best practices that should be applied to patch management using SUS. Check daily for correct SUS synchronisation Each day, the Microsoft Software Update Services administrative tool should be used to view the synchronization log. This will indicate if there were &hellip; <a href=\"https:\/\/www.markwilson.co.uk\/blog\/2004\/02\/sus-best-practice.htm\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">SUS best practice<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[],"tags":[33,20],"class_list":["post-86","post","type-post","status-publish","format-standard","hentry","tag-windows","tag-patch-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SUS best practice - markwilson.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.markwilson.co.uk\/blog\/2004\/02\/sus-best-practice.htm\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SUS best practice - markwilson.it\" \/>\n<meta property=\"og:description\" content=\"Following on from my overview of Microsoft Software Update Services (SUS), this post suggests some best practices that should be applied to patch management using SUS. 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The system works - but it is a v1.0 product, and\u2026","rel":"","context":"In \"Microsoft Windows\"","block_context":{"text":"Microsoft Windows","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/windows"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":318,"url":"https:\/\/www.markwilson.co.uk\/blog\/2005\/10\/up-and-running-with-wsus.htm","url_meta":{"origin":86,"position":1},"title":"Up and running with WSUS","author":"Mark Wilson","date":"Thursday 20 October 2005","format":false,"excerpt":"I've been meaning to upgrade my Software Update Services (SUS) installation to Windows Software Update Services (WSUS) for some time now, but the recent rebuild of my SUS server forced the issue. I'm pleased to report that the WSUS installation was reasonably straightforward. Because I had already installed Windows Server\u2026","rel":"","context":"In \"Microsoft\"","block_context":{"text":"Microsoft","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/microsoft"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":76,"url":"https:\/\/www.markwilson.co.uk\/blog\/2005\/03\/first-sus-then-wus-now-wsus-or-is-it.htm","url_meta":{"origin":86,"position":2},"title":"First SUS, then WUS, now WSUS (or is it MUS?)","author":"Mark Wilson","date":"Tuesday 22 March 2005","format":false,"excerpt":"The SUS\/WUS name debate continues...Today I received notification from Microsoft that the Windows Server Update Services (WSUS) release candidate (RC) is now available. Microsoft's e-mail to participants of the WSUS open evaluation program (OEP) reads: \"We are pleased to announce that the Windows Server Update Services (WSUS) Release Candidate (RC)\u2026","rel":"","context":"In \"Microsoft\"","block_context":{"text":"Microsoft","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/microsoft"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":703,"url":"https:\/\/www.markwilson.co.uk\/blog\/2007\/02\/migrating-wsus-to-new-server-without.htm","url_meta":{"origin":86,"position":3},"title":"Migrating WSUS to a new server without downloading all the updates","author":"Mark Wilson","date":"Friday 16 February 2007","format":false,"excerpt":"I've spent the last day or so decommissioning my old domain controller, which also doubled up as a DNS, WINS, DHCP, print, RIS, anti-virus and WSUS server (okay... so a bit more than doubled up then!). Migrating Active Directory\/DNS\/WINS services was straightforward - it just involved setting up the new\u2026","rel":"","context":"In \"Microsoft\"","block_context":{"text":"Microsoft","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/microsoft"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":63,"url":"https:\/\/www.markwilson.co.uk\/blog\/2004\/02\/overview-of-microsoft-baseline.htm","url_meta":{"origin":86,"position":4},"title":"Overview of the Microsoft Baseline Security Analyzer","author":"Mark Wilson","date":"Monday 23 February 2004","format":false,"excerpt":"Like Microsoft Software Update Services, the Microsoft Baseline Security Analyzer (MBSA) is a security toolkit component born out of the Microsoft Strategic Technology Protection Program (STPP). MBSA v1.2 is available for download from the Microsoft website and provides a graphical and command line interface that can perform local or remote\u2026","rel":"","context":"In \"Microsoft\"","block_context":{"text":"Microsoft","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/microsoft"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":855,"url":"https:\/\/www.markwilson.co.uk\/blog\/2007\/07\/wsus-30-delivers-huge-improvements-for-the-deployment-of-microsoft-updates.htm","url_meta":{"origin":86,"position":5},"title":"WSUS 3.0 delivers huge improvements for the deployment of Microsoft updates","author":"Mark Wilson","date":"Saturday 21 July 2007","format":false,"excerpt":"I've been an advocate of Microsoft SUS\/WSUS since the v1.0 release. Sure, there are better enterprise software deployment products out there (Microsoft even has one - Systems Management Server) but as a low cost (free) patch management solution for Windows, it's hard to beat Windows Software Update Services (which, since\u2026","rel":"","context":"In \"Microsoft\"","block_context":{"text":"Microsoft","link":"https:\/\/www.markwilson.co.uk\/blog\/tag\/microsoft"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/86","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=86"}],"version-history":[{"count":0,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/posts\/86\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=86"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=86"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.markwilson.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=86"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}