55 years of iconic images: an evening with Ken Lennox

This content is 14 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

A couple of nights ago, I went along to listen to four times British Press Photographer of the Year, Ken Lennox, talk about his experience as a press photographer and picture editor. And what a fascinating evening it was.

Starting out sweeping the floors of a friend’s uncle’s darkroom, Ken sold his first photo to the Daily Express 55 years ago and hasn’t looked back since. He’s taken picture in war zones, of the Royal Family, of celebrities and politicians – in fact, pick a major event of the last few decades and Ken Lennox was probably there!

He convinced Bob Geldof to visit Ethiopia (at a time when he was convinced people would think he was cashing in on the plight of others); he captured the first pictures of Lady Diana Spencer (as she was then) at Balmoral; he was sued by Michael Jackson (he took the famous image showing the state of the star’s face after extensive cosmetic surgery, resulting in years of legal wrangling and extensive abuse from Jackson’s fans); he has pictures of Terry Waite as a newly-freed man; of ethnic cleansing in Kosovo; of the first gulf warthe Russian Coup from 1991; and many, many more subjects.

Ken’s pictures show a tenacity to get “the shot” at a time when press photography was about turning up, getting something good and running. Newspapers are tomorrow’s chip paper, he says – and pictures are only interesting on the day. But there’s clearly far more to it than turning up and grabbing the shot.  Ken has stories of stake-outs to take pictures of Diana, Princess of Wales (including some of the games of cat-and-mouse that were played) and, despite overstepping the mark at times, he clearly built a rapport with the Princess during his time as a royal photographer (although he also has stunning images of other members of the family, right back to 1959, and including The Queen Mother standing in a river, fishing for salmon, aged 80 – followed by an image that appears to show her describing “the one the got away”!).

As a news photographer at war he tells tales of running up a £1.3m Inmarsat bill to let British troops phone home  (later paid by a Saudi King) as well as sleeping in a nest of sandbags on the top of a tank.  His gear of choice (for war photography at least) was three bodies (two and a spare) three lenses (70-200mm is perfect, he says) plus a long lens (although you don’t use it much as it might be mistaken for a gun). Add some clothes, a satellite phone, water, chemicals, etc. and that’s quite a lot of gear to carry (even if he calls it travelling light). Ken’s tales include tragic stories of other photographers who didn’t make it through alive and it’s clear that he’s had to abandon his equipment on a number of occasions so I asked what he does to “get the shot” without a camera.  He tells me that you make do, you borrow someone else’s spare, and that despite the competition, photographers will help one another out.

Asked which is his favourite shot, he says that he can’t say it’s his famous image of Mrs Thatcher in tears (as she left 10 Downing Street for the last time), because it’s out of focus. It may only by a fraction but he knows it (even though Time Magazine called it one of the 20th Century’s greatest images). Ken says that 90% of his pictures are taken with a manual focus and that blurring or movement is OK but focus is important. As a result, his favourite picture is one of Lenny Henry in an African hospital, with a bed frame made of string and a floor that looks like it’s in a slaughterhouse.

Ken still shoots today (his portfolio includes images from the wedding of Prince William and Catherine Middleton although his LinkedIn profile says he specialises in PR, advertising and magazine reportage)  but he admits times have changed. Once, he says, the question was never “how much?” but “how quickly can you get here?”. Today, magazines don’t have the money to pay for shoots and photographers need to earn royalties over an extended period in order to cover their costs.  He still gets to travel but whereas once he had a “fizz” inside (will he survive?), today it’s not quite the same, it’s more commercial than the “mad newspaper stuff where you can do what you want”.

Asked how he feels about today’s technology, Ken doesn’t appear to have any desire to return to the days of film – he sees the benefits of the digital age where pictures can be shot, edited and on the picture editor’s desk within minutes. What he doesn’t say (although I suspect he might agree) is that anyone is potentially a press photographer today, and “citizen journalism” is adding to the difficulties felt by professional photographers. He’s pretty critical of his students though – encouraging them to get out there and take more photos – to shoot until people react, to turn around and look behind for a photograph (don’t just look  at your subject – think about the reaction of a crowd, reflections, etc.) and topping off with a quote:

“All photographers take photographs – professional photographers make them.”

[Which sounds very much like the advice I was given several years ago by Charlie Waite]

(Incidentally, the photographer Ken most admires is Tom Stoddart)

Sadly, Ken doesn’t have any intention of writing a book – although he undoubtedly has the photos and the stories for a fantastic piece of literature. He claims to be “too lazy” and, even though his wife Sue [Crawford] is a freelance journalist, he says it’s not worth her time. That’s a shame; it seems to me that Ken worked through the glory days of press photography, had a great time, and has a fantastic portfolio to show for it. And if you get the chance to listen to him talk any time, it’s well worth it – there are many more colourful stories that I couldn’t tell here!

Handy WordPress URL re-write

This content is 14 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

Last week, I accidentally advertised a blog post using two different URLs (I edited the title, which changed the WordPress slug, but forgot to edit a draft email to refer the new URL). With Twitter advertising one URL to potential customers, and our internal newsletter advertising another, I needed both to work.

I don’t have access to the server (only to the WordPress application), so playing around with IIS/Apache URL re-writes wasn’t an option. I started to look for WordPress plugins but couldn’t find any – and then I found out why…

Although there is no mention of it in the Codex, when you change the title of a post, WordPress automatically creates an HTTP 301 redirect from the the old URL to the new. I’ve seen this on my own blog but Johannes Pille describes it beautifully on StackExchange:

“The previously used slug(s) are stored in the database in the wp_postmeta table. Check for _wp_old_slug in the meta_key column (the actual slugs being stored in the meta_value column). Hence should you ever want this default behavior not to happen in a particular case, this is where to delete a value.”

I also found that the URL (and hence the slug) is not set until the post is published. I had edited the title whilst the post was in a scheduled state, so there was only one slug recorded (the new title). By editing the slug post-publish, I was able to prevent the HTTP 404s that some people were seeing.

Bring your own… or use what you are told?

This content is 14 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

A few days ago, I read an article about the risks presented by IT consumerisation. It rang alarm bells with me because, whilst the premise is sound (there are risks, some serious ones, and they need to be mitigated), the focus seemed to be on controlling data leakage by restricting access to social media and locking down device functionality (restricting USB ports, etc.). Whilst that was once an accepted model, I have to question if UWYT (use what you are told) is really the approach we should be taking in this day and age?

One of the key topics within the overal consumerisation theme is concerned with “bring your own” (BYO) device models. I recently wrote a white paper on this topic (a condensed “insight and opinion” view is also available) but, in summary, BYO offers IT departments an opportunity to provide consumer-like services to their customers – i.e. business end users.

In a recent dialogue on Twitter, one of my contacts was suggesting that Fortune 500 companies won’t go for BYO.  But the tide does seem to be turning and there are significant enterprises who are seriously considering it. I’ve been involved in several discussions over recent weeks and I’ve even seen articles in mainstream press about BYO adoption (for example, Qantas has publicly announced plans to allow up to 35,000 employees to connect their own devices to the corporate network). Interestingly, both those links are to Australian publications – maybe we’re just a little more conservative over here?

Of course, there are hurdles to cross (particularly around manageability and security) and it’s not about undoing the work put into managing “standard operating environments” but about recognising how to build flexibility into our infrastructure and open up access to what business end users really need – information!

We need to think about device ownership too and, in particular, about whose data resides where. Indeed, one of the best articles I’ve read on the topic was Art Witmann’s suggestion that a BYO strategy should start with data-centric security, including this memorable quote:

“Understandable or not, if ‘your device is now our device’ is the approach your team is taking, you need to rethink things”

Virtualisation can help with the transition, as can digital rights management. Ultimately we need to re-draw our boundaries and we may find ourselves in a place where the office network is considered “dirty” (just as the coffee shop Wi-Fi is today) and we access services (secured at the application or, better still, at the data layer) rather than concerning ourselves with device or technology-dependant offerings.

Putting myself in a customer’s shoes for a moment, I expect that I’d be asking if Fujitsu is following a BYO model and the answer is both “yes”, and “no”. As a device manufacturer it presents some image problems if our people are using other vendors’ equipment so, here in the UK and Ireland, our PCs are still provided by a central IT function. Having said that, there are some choices with a catalogue to select from (based on defined eligibility criteria [- a choose your own device scheme]). We also operate a BYO scheme for mobile devices, based on [Fujitsu’s] Managed Mobile service.

So we can see that BYO is not an all-or-nothing solution. And, whilst I’ve only scraped the surface here, it does need to be supported with appropriate changes to policies (not just IT policies either – there are legal, financial and human resources issues to address too).

To me it seems that ignoring consumerisation is a perilous path – it’s happening and if senior IT leaders are unable to support it, they may well find themselves bypassed. Of course, not every employee is a “knowledge worker” and there will be groups for whom access to social media (or even access to the Internet) or the ability to use their own device is not appropriate. For many others though, the advantages of “IT as a service” may be significant and far-reaching.

[This post originally appeared on the Fujitsu UK and Ireland CTO Blog.]

iMessage – the makings of a great idea but still needs some work

This content is 14 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

A few weeks ago, I wrote about my experiences with iCloud and photostreams. Well, now I’d like to touch on another iOS-related topic: iMessage.

Released to much fanfare about how it will save us all money because we won’t have to pay carriers for SMS, over here in the UK most packages include so many text messages that SMS is pretty close to free anyway…

But iMessage has a problem. It actually gets in the way of message transmission.

Last week I wanted to send a message to my Manager. SMS was fine – I just needed to say I was running a few minutes late for our meeting and I would call him shortly. That’s what SMS is good for, right? Except that we’re both iPhone users, so iOS tried to send the message via iMessage. For some reason it couldn’t do that so, after five minutes, it timed out and and sent the message as an SMS instead. Except by then it was too late – SMS is an unreliable transport (i.e. there is no guarantee of delivery) but it’s generally immediate (as long as the device is in range and switched on). Unfortunately, iMessage’s delay meant that my Manager didn’t get my “running late” message until it was, literally, too late.

Send As SMS is an option in iOS, but it’s only a fallback when iMessage is enabled [later iOS updates allow you to elect to send as text message]. Meanwhile iMessage has lots of potential for group collaboration and asynchronous conversations. I actually think Apple is onto something with a unified client for various message transports (now they need to add email, social networks, etc. into the mix) but it needs a manual override option too…

[Updated 5/2/15 to comment re: later iOS releases allowing “send as text message”]

Brave new world

This content is 14 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

One of the advantages of spending most of yesterday in bed nursing a dose of man-flu was that I got to catch up with some tech-related TV including Channel 4’s Brave New World with Stephen Hawking (via the 4oD app for iPad). The episodes I watched focused on Machines, Health, Technology[,] and the Environment (the final episode in the series is focused on biology and will be broadcast next week) [and biology] – with each one including five new technologies that have the potential to change our world, presented by prominent scientists like professors Kathy Sykes and Lord Robert Winston.

As someone who spends a good chunk of his time thinking about the future application of technology (in an enterprise IT context), it was good to see the application of technology to much broader problems and here are the topics I saw covered:

  • Machines:
  • Health:
    • 75% of new human diseases cross from the animal/plant world to humans and the effect is exacerbated by increased communications (for example, it’s thought that HIV crossed over from SIV in the 1880s but was effectively contained until the 1980s). In Cameroon and elsewhere, the Global Viral Forecasting Initiative is looking to find new diseases before they cross over, potentially alleviating the greatest threat to mankind.
    • At St Thomas’ Hospital in London, biorobotics are being used to provide a less invasive approach to cardiac surgery. Advanced X-ray/MRI scanning is used to build a three-dimensional “roadmap” which can then guide a catheter to act on difficult-to-reach areas of the body with high frequency radio waves. Eventually, it is hoped that software can replace surgeons in the operation/guidance of the robotic procedure, increasing the number of operations that may be performed.
    • Some scientists are experimenting with optogenetics to take photo-sensitive properties from some cells and apply them to others then control them with light. It’s hoped that this ability to target and control parts of the brain may be used to treat brain disorders and even common mental illnesses such as anxiety and stress, where treatments based on drugs are less than ideal.
    • Every 30 seconds, somewhere in the world, a child dies from Malaria and, whilst insecticides and drugs are available, they are expensive and often its an easily-damaged net that forms the first line of defence. At Columbia University in New York, scientists have found that they can use a light barrier to repel mosquitoes that might lead to the creation of a high-tech laser mosquito net. Elsewhere, scientists are experimenting with genetic modification of mosquito so that they can’t even carry the Malaria parasite.
    • Current forms of cancer treatment affect not just the cancerous cells but healthy ones too. At the Massachusetts General Hospital Cancer Center, scientists are working towards a new era of personalised medicines and smart-drugs that act on cancer at the genetic level. Unfortunately, not all mutations have drugs so it’s not a universal cure for cancer but treatments like this can be used to help people to live with cancer.
  • Technology:
    • At the Massachusetts Institute of Technology, scientists studying Reality Mining believe that that, by understanding our behaviour, they may help us to live happier, healthier or easier lives. The key to this is the data about our personal movements and activities – but people are generally not too keen on the idea of “big brother” watching. The scientists at MIT believe that, by treating our information like a commodity, we may each own the data about ourselves and this presumption of ownership leads to a different balance of power.
    • Most manufacturing involves shaping raw materials to create the desired object, typically hewn out of a solid block. Additive manufacturing (commonly known as 3D printing) takes a design and builds it layer by layer. This allows more complex/efficient shapes to be created with minimum material use. One day maybe we will be able to just pop into our local 3D print shop to create spare parts for our washing machine, car, computer, etc.?
    • With the closure of NASA’s Shuttle programme, it’s hoped that private space exploration may provide the means to transport people and cargo into space. Founded by PayPal co-founder Elon Musk, Space Exploration Technologies Corp. (SpaceX) is the first private company to put a craft into orbit and return it intact and hopes to be the next step in enabling humans to move towards a multi-planetary existence.
    • Abu Dhabi is both built on, and dependant upon, oil but on the outskirts of this city a new city is being created. At a cost of $18bn, Masdar will house 40,000 people and aims to be the most sustainable city on earth. Transportation is sub-surface, with driverless electric capsules (personal rapid transport), not unlike the pods at London’s Heathrow Airport guided by GPS and running on pre-determined routes/speed. Street level is reserved for pedestrians, with traditional Arab low-rise buildings and narrow shady streets. Wind towers catch air and bring it down to street level (no need for air conditioning) and the largest solar power plant in the middle east (with 88,000 solar power panels – and a new “beam down” solar concentrator project in development) creates all the electricity that is required, and more. The aim is that the technologies showcased at Masdar can be taken to other cities around the world.
    • Neutrinos or “ghost particles” flow around and through us at around the speed of light as a product of the sun’s nuclear fusion. The Sudbury Neutrino Observatory (SNO) has been created 2km below ground in order to avoid interference from cosmic rays, studying their reaction with heavy water and to help us understand how the sun is working.
  • Environment:
    • The Frozen Ark is aiming to save the genomes of endangered species of wildlife, 10,000 examples of which are expected to become extinct overt the next 30-50 years.
    • As out ever-growing population places new demands on the planet, around a third of our land mass is used for livestock production. At Maastrict University, scientists are “growing” in-vitro “meat”. As it’s more than 70% meat, it can be used as a processed meat product and consumed by humans under existing regulations but it’s still expensive and lacks the favour, texture and taste of real meat. Nevertheless, it could provide a method to produce meat for processed foodstuffs in the near future.
    • It’s expected that our energy usage will double by 2050 but with fossil fuels running out, nuclear under the spotlight and renewables unlikely to fill the gap, we need a new power source. Scientists believe that source may come from nuclear fusion. Unlike fission (splitting the atom), which requires the burning of heavy metals, available in limited supply, and creating radioactive waste products, fusion combines lightweight atoms (e.g. hydrogen) and, whilst it needs a lot of energy it releases more. The US National Ignition Facility has the world’s largest laser, split into 192 beams that can be fired onto a tiny pellet to generate tremendous amounts of energy.
    • Many of our planet’s problems are man-made but there are also natural forces at work – such as those when solar winds interact with the earth’s magnetic field (“space weather”). We our society based on complex electrical networks, we’re more vulnerable than ever but a new NASA satellite allows us to view the sun’s activity using different wavelengths of light and develop an early warning system.
    • Just as the Frozen Ark is storing animal genomes, the Millennium Seed Bank is aiming to store the seeds of plant life facing extinction. Each seed is cleaned, dried, x-rayed to check for an embryo, damaged seeds are discarded and healthy seeds are stored in a glass container at -20°C along with growing instructions for future generations (e.g. some seeds do not grow in soil/water but need smoke to trigger germination).
  • [Biology:
    • In central America, scientists from the International Cooperative Biodiversity Groups are looking to harness the power of bacteria to help defeat one of humanity’s greatest killers. By taking the toxins created by a bacterium that grows in the ocean, they have successfully killed breast cancer cells and it’s thought that the ocean could provide scope to further expand the frontier of medical science.
    • By combining biology and engineering, we can harness natural processes to work for us in what is known as synthetic biology. In the past this has been used to create paints, petrochemicals and plastics but now it could be used for fuel and medicines. In one example, at the Joint Bioenergy Institute, scientists are successfully altering the genetic make-up of e-coli bacterium before feeding them with plant cellulose, to create sugars that are then metabolised into biodiesel.
    • Medical research is also pushing the boundaries to allow our bodies to heal themselves. At the McGowan Institute for Regenerative Medicine in Pittsburgh, scientists are researching the use of extra cellular matrix (ECM) – a structure that can be used for the body to build/rebuild itself. Used as a “scaffold” upon which bodies are built in the worm, ECM also helps small children to heal but then stops working. By using ECM to recruit stem cells and build healthy tissue instead of scar tissue, it’s possible to overcome horrific injuries. In another example, regenerative cardiologists at the University of Texas have performed open heart surgery on mice, removing part of the heart and watching it grow back, after observing that heart cells continue to beat (and multiple) outside the body (in the first few days of life). Whilst this is still some way off a human application, in the future it may provide the key to new treatments for human cardiac diseases.
    • Much of the research performed by geneticists is concerned with fixing what’s wrong but advances can also come from looking at what’s right with our bodies. In San Diego, scientists are examining why some people (dubbed the “welderly”) are living into their 70s and 80s without encountering any serious diseases, regardless of their lifestyle. It appears that, whilst there is no gene to help us live longer, there may be one that controls dying sooner and that manipulation of this may provide opportunities to prevent age-related damage to our bodies, although with a growing population there are some moral issues to address around increasing human lifespans.
    • It also appears that our lifestyle can affect not just ourselves but also our children and our childrens’ children. Studies into epigenetics have shown that there is a correlation between early (pre-pubescent) smoking fathers and obesity in sons, regardless of social circumstances. Furthermore, overeating in pre-adolescence can impact the next generation. In females, stress during pregnancy has been shown to negatively impact cognitive ability and to increase emotional difficulties encountered by children. It seems that the lifestyle we choose not only sets and example but can also have a biological effect on health – i.e. that our environment controls us, not the other way around.]

If you think these topics sound interesting, you may just catch the programmes on 4oD but the whole series is also available to download from iTunes.

[Updated 21 November 2011: including details from the last programme in the series]

Force-ejecting a stuck CD or DVD on a Mac

This content is 14 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

Yesterday, I was trying to eject a CD from my MacBook but it wasn’t playing ball. There doesn’t appear to be a hole to force-eject the disk and the media eject key wasn’t doing anything. Neither was there an icon to drag to the trash so, according to Apple’s advice, I needed to reboot the computer.

Er… no… this is 2011 – reboots should be a last resort (even my Windows PC only get rebooted to apply updates once a month). Thankfully MacRumors has a much more extensive list of solutions to force-eject stuck CDs/DVDs.

drutil tray eject did the trick for me although why Apple can’t direct people to the command line in their own advice is anybody’s guess…

The hardest thing about choosing my new car? The colour!

This content is 14 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

A few weeks ago, I received the paperwork to replace my company car. My car scheme gives me the option of taking an allowance or leasing a car via the company and I’ve always chosen the latter option – there may be other ways to save some money but it’s probably not that far off the mark, it’s not my problem when things go wrong and it doesn’t leave me committed to payments on a car if I lose my job (not that I plan to… but you never know in the current economic climate).

I really like the Audi A4 Avant S-Line I drive at the moment so I considered getting another one – until I found that the same car with the same specification was going to cost me considerably more money (partly due to price increases and partly, I think, due to Lloyds TSB Autolease being sold to Lex). I also liked the idea of a Q5, but would have had to drop from the S-Line to an SE in order to stay within my budget, effectively placing Audi out of reach for me. So I looked at BMW and even test drove a 318d Sport Plus Touring (which is very tax-efficient due to its 120g COemissions). Unfortunately, for all its many qualities, the 3 Series failed to inspire and its orange dashboard felt like I was being transported back to the 1980s.

With all of the favourites out of the running, I started to thinking about other options and it seemed that the choices to suit my lifestyle came down to mid-powered diesel estate car (wagon for US and Australian readers), MPV (I think the Americans call these minivans) or an SUV.

A few years ago, one of my friends suggested that men who drove MPVs had given up on life. Clearly he gave up before me (last time I saw him he had sold his Porsche 911 and the family car was a Ford S-Max) but that has stuck in my mind, particularly as I approach my 40th anniversary on this planet.  After a succession of estate cars (Passat, Saab 9-3, A4), it seemed like my time had come but when Mrs W. and I tested a Touran (with Audi off the table, Volkswagen was next in line) she didn’t really like it. Result – no MPV for me! We also test drove a Passat but, even though it’s a great car, the days of having to fill its cavernous boot with pushchairs and assorted baby/toddler paraphernalia are, thankfully, behind us and it would be  just a little too long with a 4-bike cycle carrier on the back.  Then I saw the Tiguan.

Built on the Golf’s PQ35 platform, I thought the Tiguan would be too small for my family but the high driving position means you sit up, rather than back, which means more leg room in the back. Combined with rear seats that slide forward to give a choice between leg room and boot space (for camping trips, holidays, etc.), it seemed like it could work well for us (at 470 litres, the boot is larger than a Golf’s 350 and only marginally smaller than my A4 Avant’s 480, but a more practical shape).

Leasing the Tiguan will involve “topping up” my monthly allowance and so I looked at the Skoda Yeti as a less expensive alternative, except that it was missing some options that I find useful (like iPod integration). I also considered the Audi Q3 but there are none in the UK yet so I would have been ordering “blind” and the brochure indicates a body shape that leaves too little boot space. I was pretty sure that the Tiguan was the right choice and a couple of weeks ago I had one on a 72 hour test. We all loved it so I decided to order one.

Unfortunately it wasn’t quite that simple. Most of the options were straightforward (this is the configuration I went for; sadly there is no R-Line Tiguan at the moment) but I was stumped on the engine choice and the colour.

Engine first and, contrary to popular belief, SUVs do not have to be gas-guzzling monsters. I was tempted to go for the 2.0 TDI 140PS model with BlueMotion technology, but my Audi A4 has a 170PS  variant so I’d be looking at quite a drop in power (20% lower output and 10% less torque), combined with a 50% heavier car. If all my driving was on motorways that wouldn’t be too much of an issue but I live in the sticks and being able to overtake safely on rural roads is an important consideration.  I got in touch with Volkswagen and they told me that a local dealer had a 140PS version that I could test so I arranged to drive it, only to check the sticker next to the spare wheel and find that it was actually a 125kW version (i.e. 170PS).

A friend told me about an £89 “economy tuning chip box” that can be fitted to take the power from 140PS to 165PS and I have to admit I was tempted, but  I didn’t really want to make unauthorised modifications to my company car (I figured that could get me into hot water). So, with no opportunity to drive the low-power diesel, I decided to played it safe and to take the tax hit on the 170PS version – vowing to walk/cycle a little more often instead of driving… (had it been my own car, I would have gone for the 140PS and the box of tricks).

That left the colour. I didn’t want to pay for metallic or pearlescent paint but there are only two solid paint options on the Tiguan in the UK. Mrs W doesn’t like “Candy White” so that left “Deep Ocean Blue”,  for which Volkswagen didn’t have a swatch.  Brochures and websites are no good for colour matching (even the pictures in the brochures are computer generated these days) so I spent hours on the ‘net one evening last week searching for Volkswagen Deep Ocean Blue cars…

I found that Deep Ocean Blue has a colour code of LA5H but I couldn’t find any examples (except the same colour code, called Blue Lagoon, on a 2001 Jetta). After about 4 hours of searching I found a Deep Ocean Blue Touran for sale at an Audi dealership in Germany… and was not convinced.  With minutes to go before the end of the month, and fearing a manufacturer price increase, I decided to pay for metallic paint (Night Blue) and placed my order anyway.

There’s a 5-6 month wait for it to be built (Volkswagen seems to have particular delays on 2.0 TDI engines right now) but I’m looking forward to taking delivery in the spring… in fact, it should arrive just about in time for my birthday…

[Update 20 November 2011: I finally found a swatch for “Deep Ocean Blue” and it’s not the colour in the links above… it’s not too bad actually (the website colour is not far off) – probably best thought of as 1970s British Rail blue…]

Computer Weekly Social Media Awards 2011

This content is 14 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

This time last year I was pestering blog readers and Twitter followers to vote for markwilson.it in the Computer Weekly IT Blog awards and I was surprised (and absolutely stoked) to win the Individual IT Professional (Male) category.  This time around I haven’t entered as an individual but I do have a favour to ask…

As part of my day job last year, I launched Fujitsu’s blog platform for the UK and Ireland. Although I handed the platform over to our marketing teams following incubation, the CTO Blog is still my baby and I edit most of the content (although I do try to ensure it’s written by others).

One year on, I’m pleased to say that our CTO Blog has been shortlisted for what is now known as the Computer Weekly Social Media Awards and I’d like to ask for your support again:

  1. If you don’t currently read the blog, please check it out.
  2. And if you like what you see, .

It’d be pretty cool to win an award again, and a great finish to the year for me at work…

Office 365 password resets… and disabling password expiry

This content is 14 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

My Office 365 account password expired today and, somewhere in the midst of the password reset I managed to lock myself out.  As I only have one mailbox on the account (i.e. I am the administrator), that’s a bit of a problem…

I tried creating a service request to reset my password but I’m not sure it worked – I had no call-back and when I checked later in the Administrator control panel, there were no requests listed; however Dhaval Brahmbhatt (@DhavalBrahmbhat) gave me some UK phone numbers to try (0203 450 6455 or 0800 032 6417).

Using phone support I was able to log a password reset request, once the Technical Support Engineer had confirmed my details.  Because there was no phone number shown on my records, he had to email me so that I could respond with the details. Bearing in mind that I was locked out of my account, this could have been a problem but thankfully Outlook was still connected to Office 365 from my Mac.

After 26 minutes on the phone (at great expense to Microsoft, I guess), I finally had a temporary password to reset my account and then log in as normal.

Goodness knows how I’d have managed if I hadn’t been able to receive an email on the account – although the contact preferences on my Office 365 profile showed a phone number, there was no number in the information for my mailbox… so, lesson number 1, make sure you have a phone number in your mailbox properties (lesson 2 might be to have password resets sent to an alternative mailbox but that seems daft as it’s also where other announcements will end up…).

I’ve decided that I’ll reset my password when I feel like it, rather than when the system says so and making this change involves some PowerShell:

  • First up, install the Office 365 cmdlets (intended for enterprises, not all of them will work on small business accounts). There are two components to install: the Microsoft Online Services Sign-In Assistant; and the Microsoft Online Services Module for Windows PowerShell.
  • Next, connect PowerShell to Office 365 by either opening the Microsoft Online Services Module for PowerShell or opening a normal PowerShell session and typing import-module MSOnline.
  • Authenticate the session by typing Connect-MsolService

(An older method from Office 365 beta can be found in my previous post on changing the primary email address for Office 365 users – I haven’t tested it recently, but I see no reason why the standard Exchange cmdlets wouldn’t still work on Office 365)

  • Finally, disable password expiration with the following command (replacing MicrosoftOnlineServicesID with the appropriate username):
    Set-MsolUser -UserPrincipalName MicrosoftOnlineServicesID -PasswordNeverExpires $true

Adding extra social sharing services to WordPress with JetPack (ShareDaddy)

This content is 14 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

Last night, as part of the rebuild of this site, I reinstated the social sharing links for each post. In the old site they had been implemented as bespoke code using each social network’s recommended approach (e.g. Twitter or Facebook‘s official button codes) but presentation becomes problematic, with each button having a slightly different format and needing some CSS trickery to get it right.

I looked into a variety of plugins but they all had issues – either with formatting or functionality – until I stumbled across reference to WordPress.com’s social sharing capabilities.  If only I could have that functionality on a self-hosted (WordPress.org) site…

…As it happens, I can – WordPress.com’s social sharing is based on the ShareDaddy plugin, which is part of a collection called JetPack. ShareDaddy is also available as a freestanding plugin but now I have JetPack installed I’m finding some of the other functionality it gives me useful (and it’s not possible to activate ShareDaddy if you have JetPack installed).

I need to make some changes (like working out how to hack the code and turn off the count next to my Tweet/Like/+1 buttons – it’s embarrassing when the number is small!) but I’m happy enough with the result for now.  One thing I did need to do though was to add some services that are not yet in the JetPack version of the plugin (one of the major advantages of ShareDaddy is how simple it is to do this).