Shopping around for a smartphone? Have you considered buying second hand?

It used to be said that nobody got fired for buying IBM. These days it seems to be that, for non-geek consumers at least, the common denominator is iOS.

Now, before the Android and Windows Phone fans (Blackberry fans, anybody?) start flaming, let me explain…

My wife is not what you would call one of technology’s early adopters. To call her a laggard would be unkind but she only took her first tentative steps into social media last year and getting a smartphone was a big deal…

I consider iPhones to be overpriced but as I’ve never owned an Android phone I couldn’t really advise on alternatives. We did spend some time looking around in Carphone Warehouse but I had to leave Mrs W to it for fear of what I might say when the salesperson’s ill-informed “advice” got too much.

Android? Windows?

We liked the look of the HTC One X, but Mrs W was put off by some reviews on the ‘net (moral, never read reviews from non-tech writers…); some of the Samsungs looked OK too but whilst the form factor may have worked for my “man hands”, those of a daintier persuasion may find a large screen just a little too… large.

Indeed, far from helping my wife to choose a mid-priced Android handset, the experience actually swayed her towards the iPhone. I might have said take a look at Windows Phone 8 but my experience with Windows Phone 7.x has left me with little more than apathy for that platform (give me time, maybe I’ll be back in a couple of years if and when it finally takes off).

iPhone?

So, why not get an iPhone? After all, most of her friends have one. I’ve had one since the UK launch, either for personal use or for work. And “my” iPad seems to have become the family iPad now. I guess that means we’re pretty much an iOS household already.

But I still baulked at the price.

Buying second hand

Then, one of our friends mentioned smartfonestore.com. After waiting a few weeks for stock to come in, I managed to pick up a 16GB SIM-unlocked iPhone 4S for around £265, in mint (grade A) condition. Two days later and I had an SMS from Mrs W. saying how she loved her iPhone (yes, “love” was the emotion expressed by this non-geek consumer).

Ever since then, I’ve been admiring the 4S from afar, trying to convince myself that my Lumia 800 was better and that I could make do with the company-supplied 3GS. I tried to get myself another Grade A iPhone 4S but then, in a moment of weakness, I jumped for a Grade B condition unit instead. To be honest, when it arrived last Saturday, I couldn’t tell the difference!

SmartfoneStore send out the phones in their own packaging and both the iPhones I’ve purchased both came with a USB-dock cable and a SIM extraction tool. Mine also came with a screen protector and a bumper (although it’s not the Apple version, and not a great fit). I’ve yet to use the other side of the business (fonebank.com) but it may well be the destination for recycling my Lumia 800).

So now, we really are an iOS family. A 3GS, two 4Ss and an iPad.

(OK, so technically the 3GS is not mine – and I am considering replacing that with a cheap HTC Desire so that I can have a play with Android – but there are plenty of iDevices to go around…)

I’ve been impressed by SmartfoneStore (and remember, they were recommended to us by a friend too) so, if you’re in the market for a second-hand smartphone, they might be worth a look. Unfortunately there is no waiting list for a particular model to come into stock but you can register for notifications and soon enough, you should find something that suits for a lot less than the cost of a new handset.

3 thoughts on “Shopping around for a smartphone? Have you considered buying second hand?


  1. Just checked the site out. They must be raking it in with the mark-up they put on the phones they get from Fonebank!
    The recent update on my WP7 to 7.8 has breathed some new life into my phone but it still has its failings. I’d love to get one of the newer HTC/Nokia Windows Phones but the cost is just too much, even second hand, considering Microsoft’s legacy of unfulfilled promises :(


  2. Quite possibly – but imagine how much margin Apple is putting on the new ones? (esp. when considering traditional PC-market hardware margins).

    I’m with you on WP though – 7.8 did help but it was too little, too late, for me.

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