Why the banks just don’t get IT

Identity theft worries me. It doesn’t stop me sleeping at night but nevertheless it does worry me.

It seems that each time I log in to a banking website the security has been “enhanced” with yet another item that I fail to enter correctly and then have to call the helpdesk to get my account unlocked – and I’m an IT guy… what about the “normal” users (they probably write down the details somewhere)!

Mark James has written an interesting article about this issue – and how the answer is really quite simple – if only the banks would apply the same security approach to consumer banking as corporates do for remote access.

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