24 hours with Greater Manchester Police, on Twitter (#gmp24)

Posted on By Mark Wilson
This content is 15 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

Greater Manchester Police has been running a social media experiment today, broadcasting details of all emergency (999) calls via a number of Twitter accounts managed by support staff. Using the hash tag #gmp24, the official accounts were named @gmp24_1, @gmp24_2 and @gmp24_3. It’s a bold move – but also an excellent example of using social media to demonstrate the type of calls that Greater Manchester Police receives.

In a statement on the official GMP website, Chief Constable, Peter Fahy said:

“Policing is often seen in very simple terms, with cops chasing robbers and locking them up. However the reality is that this accounts for only part of the work they have to deal with.

A lot of what we do is dealing with social and health problems such as missing children, people with mental health problems and domestic abuse.

[…] There needs to be more focus on how the public sector as a whole is working together to tackle society’s issues and problems.

We see time and again the same families, the same areas and the same individuals causing the same problems and these people are causing a considerable drain to the public purse.”

A Manchester Evening News analysis of calls between 5am and noon, showed that a large number of calls received by the police are non-emergency, or “social work”.  For another view, see this Wordle showing a sample of 500 “emergency” calls.

Inevitably though, the spoof accounts opened up – two, in particular (@gmp24_0 and @gmp24_9) had some hilarious updates exploiting Police stereotypes, but also providing welcome amusement. Greater Manchester Police were less impressed, asking spoof account operators to change their avatars as use of the official Police crest was a copyright infringement… it seemed a little heavy handed at first but, on reflection it’s no different to any other organisation protecting its brand.

Another amusing event was that, despite using multiple accounts to avoid Twitter’s anti-spam measures, the official accounts found themselves in “Twitter Jail”, resulting in some more humorous exchanges as followers commented that jail (sic) is intended as a method of rehabilitation and creating new accounts is not the answer!

In all seriousness though, the event (which started at 5am today and will complete at 5am tomorrow) has exposed some of the inner workings of a busy urban Police service and, whilst critics may question this use of public funds to “play around with social media” at a time of public service cutbacks, there is another view: by exposing the types of calls received by 999 operators, it would be nice to think that Greater Manchester Police may actually save money in the medium-term through better public education (a standardised national number for non-emergency calls to the Police might save even more…).

Personally, I’m impressed by Greater Manchester Police’s remarkable openness and innovative use of social media – it might not save them from inevitable budget cuts, but it can do their image no harm either.

How to take stunning pictures: Landscapes

Posted on By Mark Wilson
This content is 15 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

I’ve written a couple of posts recently based on Channel 5 Broadcasting’s “How To Take Stunning Pictures” series. The first two episodes covered portraiture and celebrations – plenty for me to take on board there – but I found the landscapes episode was less useful. Even though it featured Charlie Waite, a photographer whose work I admire – I found it a bit of a let down, possibly because landscapes are a genre I’ve invested a lot of time in learning over the years (including attending two of Charlie’s talks) and so there was less for me to learn in this programme.

Even so, it’s worth publishing some tips – Channel 5′s website has some to go with each programme, but they don’t exactly match up to the advice in the programme itself so, here are the tips from the third episode:

  • Choose the right location and read the landscape: landscape photography needs to be well constructed and thought about. Think what is it about a scene that is emotionally enjoyable and enriching. Read the landscape: start at the top, at the sky, and follow down, asking what’s really worthwhile. Don’t think that the first place you’ve arrived and set up at is the best. Sometimes even a few inches to the right or left can make a radical difference to a photograph.
  • Take care in composition: consider the frame carefully – use compositional aids if necessary to see if the image that your are planning to make will work. Before even taking the camera out of the bag, consider: Is there an image to be made here? Do I like the shapes? Is the balance right? Is there enough geometry? How much sky can I have in? See where you want the crop to be – try and imagine your picture before you take it (I’m sure that Charlie would talk about one’s mind’s eye). Take your eye around the perimeter of the viewfinder. Think what to keep in, and what to keep out – “omit the redundant”. In the words of Charlie Waite, “The key to good photography is to settle down and to think bout what is going to appear in that viewfinder and not think that the camera is going to do all the work. As you look through the viewfinder, ask yourself if you can see the frame on the wall… previsualise to define the objective”.
  • Control the light to get the correct exposure: use a filter to produce an image that equates with what we see in the eye (there was no mention of what filter this would be in the programme, but typically this would be a grey grad to balance areas of high and low brightness). Often when we look at a landscape we can see beautiful subtle nuances in the sky and also detail in the land but when we take the image, camera sensors/film find that very difficult to reproduce.
  • Don’t just look for bright, sunny days – it’s possible to get great images on the cusp of bad weather leaving and good weather arriving when there are often some fantastic moments. If it’s really raining and the forecast is changeable, hang on and wait and you see dark clouds being replaced by bright skies in a very exciting moment on the transitional point. Look over your shoulder, see what kind of sky is coming, wait for it, and if it does arrive, think about whether it relates satisfactorily – just waiting a few minutes can really help.
  • Draw the viewer in: Think about how to invite the viewer into the image? For example, using a path as a lead in, beckons the viewer and encourages them to travel along the path. Landscape photography is about shape, harmony, balance and design – looking for the optimum moment when you press the shutter.

“I often think of that rare fulfilling joy when I am in the presence of some wonderful alignment of events.

Where the light, the colour, the shapes and the balance all interlock so beautifully that I feel truly overwhelmed by the wonder of it.”

[Charlie Waite]

Setting up a custom URL shortening service using Bitly.Pro

Posted on By Mark Wilson
This content is 15 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

If, like me, you’ve been reading the stories about Libya taking back control of certain .ly addresses, then you might be thinking “what about all those short URLs I’ve been sharing?”. For those who haven’t read the story, the Libyan authorities have been reclaiming addresses from sites whose content breaches Sharia law.  Bit.ly, the American-based link shortener that’s become very popular since the demise of tr.im doesn’t think it’s at risk, even though some of the content it signposts might offend those of a Muslim faith, because: it doesn’t actually host the content; and bit.ly addresses are also accessible using the slightly longer bitly.com URL (for example, resolves to the same address as bitly.com/markwilsonit).

Even so, I decided to implement my own custom domain for link shortening – one that I have control over.

I decided to stick with a top level domain from a country that’s not likely to take back the address and, even though Italy (.it) is a slight risk to me as I don’t live/work there, .it domains are officially available to anyone who resides within one of the European Union member states (and that includes the UK), giving me some legitimate claim to the domain at least. Unfortunately, I found that I couldn’t register any 2 or 3 character domains, but Matt Marlor suggested I go for mwil.it and, yesterday, I successfully registered that domain.

Incidentally, if you’re looking for a short domain name, DomainR is a website that will work through various permutations of your name/company name and flag those that are valid/available.

Grabbing the domain is only the first step though – I also needed a link shortening service. I could have implemented my own (indeed, I may still do so) but decided to use the service instead, thinking that I can still migrate the links at a later date, should that become necessary.

One of my friends, Alex Coles, asked why I selected the Bitly.Pro route rather than using a script like YoURLs and, aside from the fact that would be something else for me to manage on my webspace, the Bit.ly API is widely supported by many of the other services that I use – like TwitterFeed, and TweetDeck – reducing the effort involved in generating new short links.

At the time of writing, Bitly.Pro is still in beta but I completed the form to apply to join and, shortly afterwards, received an e-mail to say I was in. At that time I hadn’t registered my domain but, once that was done, it was a simple case of:

  • Creating a DNS A record (actually, I created two – one for * and one for @) on the short domain (mwil.it) to point to Bit.ly’s servers (168.143.174.97).
  • Adding a DNS CNAME record (3bae9d57b0bf.markwilson.co.uk. CNAME cname.bit.ly) to my tracking domain (markwilson.co.uk) to prove ownership (other options included uploading a file or adding some metadata to the site).
  • Waiting for DNS propagation (which didn’t take long for me but may have been up to 24 hours) and verifying the details in my Bitly.Pro account settings.

With these steps completed, I had everything in place to start generating short URLs using Bitly.Pro, but the was one more step for my client applications – TwitterFeed and TweetDeck both needed to be provided with an API key in order to use the Bit.ly API with my account (TweetDeck even gives the link to go and get the key). After entering those details, I sent a test tweet and was pleased to see it using the mwil.it domain, with no additional work required on my part.

So, what’s left to do? Well, I still don’t know why sites like the New York Times and TechCrunch get custom URLs when I link to them, even without an API key (I suspect for that I would need an Enterprise account) and it may still be prudent to keep an offline copy of my short-long URL mappings, just in case Bit.ly should ever cease to exist. There are also some client applications that don’t use my custom shortener (for example, Twitter’s own app for the iPad uses another Bit.ly domain, j.mp, and doesn’t appear to have any options to enter an API key) but at least my auto-posted tweets (i.e. links to my blog posts, etc.) now use a domain that’s under my control.

How Steve Ballmer told me what to do with my iPad!

Posted on By Mark Wilson
This content is 15 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

Yesterday, I had the opportunity to see Steve Ballmer speak to two audiences, first at Microsoft’s Partner Briefing on transitioning to the cloud (#pbbcloud) and then at the UK TechDays Special Event on the future of cloud development (#uktechdays).

I’m sorry I didn’t catch the name of the guy who asked Mr Ballmer a question about Windows tablets in the TechDays question and answer session, but I was certainly very interested to hear the Microsoft CEO’s reaction:

Question: “We haven’t had a Windows tablet come out yet […] we do see the prototypes coming out all the time but I do remember you saying that it’s going to run full Windows 7. […] are we going to have like a tablet version of Windows Phone 7 or a tablet of Windows Embedded 7 coming out? […] To me, although [Windows 7] is touch enabled, I don’t think it’s great for a small 7″, 9″ device.”

Mr Ballmer’s response: “Yeah, what you’ll see over the course of the next year is us doing more and more work with our hardware partners creating hardware-software optimisations with Windows 7 and with Windows 7 Media Center […] Media Center is big and, when people say ‘hey, we could optimise more for clients’ I think what they generally mean is ‘Big Buttons’.  Big Buttons that’s, I think, a codeword for Big Buttons and Media Center is Big Buttons not Little Buttons. I’m not trying to trivialise that – it’s a real issue.

We’re not going to do a revamp of Windows 7 over the course of the next year for that purpose.  Whether we should, or we shouldn’t, we’ve put all our energy around doing a great job on that and other issues in the next version of Windows so we will do optimisations to have devices that look really good, that run Windows, that are very good for touch applications which we will encourage people to write. We will do things that improve – it turns out that if we just optimise settings and the configuration of Windows it can be a lot more usable through touch, even on today’s systems – we’re doing that work with the OEMs. We’re doing work with the OEMs to make sure that they treat ink also as a first class citizen.  None of our competitors products actually do a very good [job]. I saw a poor guy in a speech I did out down the hall, he had one of our competitors’ devices and he was sitting there crouched over with this thing on his knees, bent and there’s no keyboard – and he was in torture using that poor non-Windows slate device [audience laughs].

And for some of you, [you] do the same but I think we can make life a little simpler for people, if we do the right job.  Can we do better by optimising – yep – guy’s got one at the back – you can bend over too, I’ll tell ya!  [audience laughs]

The truth of the matter is the laptop weighs less – you can set it on your lap, it doesn’t weigh anything at that point and then you can type.  I’m not trying to say there’s not a place for touch-optimised slate-based devices, obviously we have shown enthusiasm about that before but you’ll see some optimisations coming in the course of the next year and some of the devices that convert, that have a keyboard, that flip around – I think some of those will be also pretty useful for people in the course of the next year.”

[I’ve tried to get the text word-perfect here but I was at the back of the room and the audio recording was not fantastic… this is certainly what it sounds like to me].

The thing is, I was that “non-Windows slate device” user down the hall (and I was the guy at the back of the room when he said this) and the only reason I was in “torture” (which, of course, was a slight overdramatisation for comedy effect) was that I was squashed into a row of seats between two other guys and I was bending forward so that we weren’t sitting there with shoulders pressed together like sardines in a tin can.  I was also juggling a camera (on my Nokia phone), a voice recorder (on my iPhone) and taking notes/tweeting on the iPad whilst listening to Mr Ballmer.  Ironically, the reason I took my iPad to the event was that my Windows devices are so bad for portability (to be honest, so is my MacBook – this is not about Windows but about the device form factor).  My netbook has to be coaxed through the day with Wi-Fi switched off in order to get more than a few hours out of the battery; my 15″ laptop only goes 2-3 hours between charges (newer models may be better, but I can’t change laptops at the drop of a hat); meanwhile, I find the iPad easy enough to type on in landscape mode, it turns on/off instantly and, after 8 hours taking notes and tweeting yesterday, it still had an indicated battery charge of 55%.  If Microsoft produced a slate that did that, I would have been using it but they don’t and, based on what Ballmer had to say yesterday, it may be some time before they finally “get it” (I wrote last month about what I think Microsoft needs to do to keep Windows relevant in the mobile computing space).

As Mary Jo Foley wrote yesterday, this year’s Windows 7 slates won’t be under my Christmas tree.

How to take stunning pictures: Celebrations

Posted on By Mark Wilson
This content is 15 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

Last week I wrote about Channel 5 Broadcasting’s “How To Take Stunning Pictures” series, including a few tips from the first program on portraiture.  That post provoked some comments suggesting that the programme was encouraging a simple, point-and-shoot approach to photography and missing much of what is required in order to create truly artistic images. Whilst that may be true, for many people a camera is just a tool, and all they want is to produce better results without getting hung up in technical intricacies. And, even though I’ve been wielding a camera for something like 30 years, I’ve still learned something from the programmes that have focused on subjects I would normally shy away from.

The second programme in the series concentrated on celebrations, with tips from wedding photographer Emily Quinton.  Channel 5′s website has some tips to go with each programme, but they don’t exactly match up to the advice in the programme itself so, here are the tips from the second episode:

  • Be prepared: if you’re prepared and you know what doing, you’ll get a better picture… and the artistic side of photography can be used to good effect at a wedding.
  • Let the guests relax: stay back and let the bride and groom have time to themselves; move around, look for special moments in the day’s events, use wide shots for atmosphere, and zoom in for a more intimate shot; avoid using flash to stay unnoticed – and natural light photos can look really special.
  • Watch out for special moments: of course there will be classic bride and groom shots but It’s really easy to be so involved in the wedding that you miss the images that capture the atmosphere of the day. Always look to see what else is going on (that’s why many wedding photographers work with an assistant) and watch to see what’s Grandma doing? Is Mum crying? What’s the flowergirl up to (mischief in the aisles?). Listen too – it can help to identify special moments – for example, if someone is being funny, a punchline will usually come, followed by laughter.
  • Include the venue: capture the place and the context as well as the people – and it tells a nice story in the album
  • Be fast and fun: group shots can be tricky – so work quickly to set up the shots, make people laugh and try and take pressure away from the wedding party and their guests by using no more than 3 minutes for each group, with 1 or 2 ideas for settings. Think wide and zoom in too.
  • Make sure you get the definitive shot – often one picture defines the wedding (usually a portrait of the bride and groom) and it can help to take the bride and groom away from crowds of guests in order to capture these shots. One technique is to take pictures as they are walking along - this tends to provoke natural reactions – but consider other approaches too – shoot through flowers for a different angle, or frame the bride and groom with flowers around the edge of the scene – always using different angles to vary shots.

Useful Links: September 2010

Posted on By Mark Wilson
This content is 15 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

A list of items I’ve come across recently that I found potentially useful, interesting, or just plain funny:

Keeping Windows alive with curated computing

Posted on By Mark Wilson
This content is 15 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

Like it or loath it, there’s no denying that the walled garden approach Apple has adopted for application development on iOS (the operating system used for the iPhone, iPad and now new iPods) has been successful. Forrester Research talk about this approach using the term “Curated Computing” – a general term for an environment where there is a gatekeeper controlling the availability of applications for a given platform. So, does this reflect a fundamental shift in the way that we buy applications? I believe it does.

Whilst iOS, Android (Google’s competing mobile operating system) and Windows Phone 7 (the new arrival from Microsoft) have adopted the curated computing approach (albeit with tighter controls over entry to Apple’s AppStore) the majority of the world’s computers are slightly less mobile. And they run Windows. Unfortunately, Windows’ biggest strength (its massive ecosystem of compatible hardware and software) is also its nemesis – a whole load of the applications that run on Windows are, to put it bluntly, a bit crap!

This is a problem for Microsoft. One the one hand, it gives their operating system a bad name (somewhat unfairly, in my opinion, Windows is associated with it’s infamous “Blue Screen of Death” yet we rarely hear about Linux/Mac OS X kernel panics or iOS lockups); but, on the other hand, it’s the same broad device and application support that has made Windows such a success over the last 20 years.

What we’re starting to see is a shift in the way that people approach personal computing. Over the next few years there will be an explosion in the number of mobile devices (smart phones and tablets) used to access corporate infrastructure, along with a general acceptance of bring your own computer (BYOC) schemes – maybe not for all organisations but for a significant number. And that shift gives us the opportunity to tidy things up a bit.

Remove the apps at the left side of the diagram and only the good ones will be left...A few weeks ago, Jon Honeyball was explaining a concept to me and, like many of the concepts that Jon puts forward, it makes perfect sense (and infuriates me that I’d never looked at things this way before). If we think of the quality of software applications, we can consider that, statistically, they follow a normal distribution. That is to say that, the applications on the left of the curve tend towards the software that we don’t want on our systems – from malware through to poorly-coded applications. Meanwhile, on the right of the curve are the better applications, right through to the Microsoft and Adobe applications that are in broad use and generally set a high standard in terms of quality.  The peak on the curve represents the point with the most apps – basically, most application can be described as “okay”. What Microsoft has to do is lose the leftmost 50% of applications from this curve, instantly raising the quality bar for Windows applications. One way to do this is curated computing.

Whilst Apple have been criticised for the lack of transparency in their application approval process (and there are some bad applications available for iOS too), this is basically what they have managed to achieve through their AppStore.

If Microsoft can do the same with Windows Phone 7, and then take that operating system and apply it to other device types (say, a tablet – or even the next version of their PC client operating system) they might well manage to save their share of the personal computing marketplace as we enter the brave new world of user-specific, rather than device-specific computing.

At the moment, the corporate line is that Windows 7 is Microsoft’s client operating system but, even though some Windows 7 tablets can be expected, they miss the mark by some way.

Time after time, we’ve seen Microsoft stick to their message (i.e. that their way is the best and that everyone else is wrong), right up to the point when they announce a new product or feature that seems like a complete U-turn.  That’s why I wouldn’t be too surprised to see them come up with a new approach to tablets in the medium term… one that uses an application store model and a new user interface. One can only live in hope.

How to take stunning pictures: Portraiture

Posted on By Mark Wilson
This content is 15 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

Here in the UK, Channel 5 Broadcasting is currently running a series entitled “How to take stunning pictures”.  I’ve been really impressed with the two episodes I’ve watched so far as it manages to strike a balance between simplicity for those who are new to photography and providing useful advice for more experienced ‘togs.

Channel 5’s website has some tips to go with each programme, but they don’t exactly match up to the advice in the programme itself so, here are the tips from the first episode on taking portraits, featuring professional photographer Harry Borden:

  • Choose the right location: make sure that the subject feels comfortable in the environment so that they may express themselves and relax.
  • Use available light: avoid using on camera flash if possible and position the subject in a place where they are nicely lit.
  • Expose for the brightest part of the image for a natural looking and atmospheric shot.
  • Try to compose when taking the shot, not with post-porcessing crops – look for something different/unexpected
  • Be yourself: relax, create an authentic connection with the subject and build rapport.
  • Take multiple shots: not only does this break the tension but it tells people you like what you see (they don’t know if you haven’t got it) – it’s called hosing people down! Take loads of pictures, learn more, grab a moment!  Don’t be afraid to keep snapping until get the shot you’re happy with.
  • Keep it simple and be aware of every element: calm down; look through the viewfinder and go through the frame asking yourself whether each individual element adds to or subtracts from the result.  If you keep it simple and are aware of everything that’s in the frame, you’re more likely to achieve stunning pictures

More tips can be found on the Channel 5 website.

Extending certificate validity to avoid mouse/video refresh issues with the Hyper-V Virtual Machine Connection

Posted on By Mark Wilson
This content is 15 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

In order to avoid man in the middle attacks, Hyper-V’s Virtual Machine Connection (vmconnect.exe) requires certificates for a successful connection.  At some point, the certificates expire, resulting in an error message when connecting to virtual machines, as described in Microsoft knowledge base article 967902, which also includes details of an update to resolve the issue, introducing an annual certificate renewal process.

Unfortunately, there is a bug in the annual certificate review process that can affect the refresh of mouse/video connections. The bug only applies to certain use cases with VMConnect (i.e. Remote Desktop connections are unaffected) and there are two possible workarounds:

  1. Save and restore the virtual machine (temporary workaround, until the certificate expires again in a year).
  2. Install new self-signed certficates on each host. It may not be the most elegant fix, but it is simple, and has a long-term effect.

Microsoft has not created an update to resolve this new issue, which only applies in certain use cases; instead they have produced a sample script that uses makecert.exe to create new Hyper-V Virtual Machine Management Service (VMMS) self-signing certificates that don’t expire until 2050.  This script should be run on every affected host and running it several times will result in multiple certificates, which is untidy, but will not cause issues.

After installing the new certificates (in the Local Computer store, at Trusted Root Certificate Authorities\Certificates and at \Personal\Certificates), the VMMS should be configured to use it and then restarted. Obviously, this will affect all virtual machines running on the host, so the activity should only be carried out during a scheduled maintenance window. For organisations that do not want to use self-signed certificates, it’s also possible to use a certificate issued by a certificate authority (CA).

More details will shortly become available in Microsoft knowledge base article 2413735.

What’s the real worth of a photographic image?

Posted on By Mark Wilson
This content is 15 years old. I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time. Please be warned that the information here may be out of date.

A few months back, I was listening to a podcast on my way home from work. There’s nothing unusual about that – but this one was episode 125 of This Week in Photography, featuring an interview with Michael Corsentino, who is a California-based lifestyle photographer.

Listening to the interview, it was clear to me that Michael has made some hard business decisions about the way he packages his art (which is the way he refers to his photographic works) and the options he gives (or doesn’t give) his clients in order to ensure that he is able to cover the time and effort he puts into them. That’s fair enough when someone does do the best they can to turn images into art but now I’d like to put forward an alternative view.

Photography is one of my great passions and I like to think that I’m someone who appreciates great photographic images but is not prepared to be taken for a ride. When my wife and I got married, our photographers did not charge us an extortionate fee for a “wedding package”. Instead we paid for the (fantastic) images, both formal and journalistic, on a time and materials basis. Our lead photographer, the late Brett Williams, brought in one of his associates to assist on the day and I have all of the prints and most of the negatives for safe keeping.

On the other end of the scale are two examples that I experienced through my eldest son’s school.

The first was a school portrait, captured by H Tempest. As proud parents, of course we paid for some prints but I also looked into the quality of the images that I could have bought digitally. I don’t know what cameras were used to capture the image, but when I called Tempest to see what quality the image they were selling for unlimited printing was, the answer I got suggested it was a a fairly low resolution (2304x1536px) JPEG image. As that image is unlikely to be suitable for quality reproduction at any larger than 8″x10″, it’s not what I call unlimited, so I decided not to spend the (I seem to recall quite large) sum of money that they were looking for, opting for a few small prints instead (I have my own “first day at school” images anyway).

Then there was the case of Richard Kerber Photography. Richard came into the school to create family portraits and we attended, as did many other families, one weekend last November. The images he created in our short session were great – and we did buy several prints; however I was still disappointed by the lack of flexibility and attention to detail. In common with many photographers, the packages offered were intended to encourage us to buy sets of photos but, in these days of digital SLR capture, I see no technical reasons (only some commercial ones) to restrict the ability to mix colour and monochrome images. There was also a hefty fee if we wanted to pay for the images on CD (with printing rights, but copyright retained by the photographer); and, apparently, no post-production effort at all.

No post-production? Well, I know nothing of Mr Kerber’s workflow – I’m sure there was some post-production – but, in one of the images, part of my foot is missing from the smaller prints, despite being visible in a larger version (albeit a little too close to the edge of the frame – given the amount of white space, some basic editing may have been in order to balance up the shot).

It seems to me that what we have here is a photographer who clearly has the talent to create lovely images of my family (no mean feat with two “active” boys and two tired parents!) but who, for the lack of a little care and attention in his workflow, is not delivering the standard of work that warrants the pricing. Furthermore, whilst I can see that photographers need to set digital image pricing so as not to cannibalise their print sales, the prices charged for a CD with a license are extreme. £295 is a lot of money for a few minutes in a school hall (remember, there are still print costs to consider)… oh yes, and he used a portrait of at least one family on his website without permission (as far as I can tell, no model release was signed, and whilst the copyright is his so there is no. Legal reason not to use the images, one might consider that he was morally and ethically bound to ask permission first).

So, what’s the point of my rant? Well, I guess what I’m saying is that there’s money to be made by those who charge a fair price, without devaluing the overall effort involved (after all, it still has to be profitable – not everyone with an SLR is automatically capable of producing quality work). If you are a fine art photographer, then by all means charge a fee that reflects the value of the artwork but, if your approach is one of a production line, then your pricing should reflect that too – looking to make a fast buck from parents or newly-weds is just not on. If you want to charge me for something really special, then you need to put in the associated effort.

[Incidentally, I originally wrote this post back in February but wasn’t sure whether to publish or not… after sitting on it for several months, I still think it makes some important points, so I’ve edited the original post and committed it to the web!]