Imagine the situation: you’re just stepping out onto a Zebra crossing (you have right of way) and you see a seven-and-a-half-ton truck, 10 or 20 metres away, still moving at around 30mph with the driver looking down as if he is reading a newspaper, a text message on his phone, or something similar; you shout a warning (“Oy!”) and step back, slapping your hand on the side of the truck as it drives past but it continues its journey, as if nothing had happened.
That’s what happened to me this morning and it made me angry. I’ve spent enough years driving cars (and developing a sixth sense when I was a motorcyclist) to watch out for things like this, but imagine if I had been an elderly person crossing the road, or a child. I wouldn’t be here to tell the tale.
A few seconds later, the truck stopped at a set of traffic lights so I ran down the road and challenged the driver. I may have used a few choice words (I almost certainly did) but he denied that I was on the crossing as he approached (how would he know – he wasn’t even looking ahead!). Standing in front of the truck, I got my phone out to take a picture of the registration plate and the driver actually drove the truck at me as if to push me out of the way! There was no way he would deliberately run me over but he jumped out of his cab and grabbed my phone, telling me he would give it back (throw it under the truck more like) when I moved. For the next few minutes he refused to give it back to me, driving the truck at me once more as I protested to get my phone back. At one point he got out of the cab again and grabbed me by my jacket collar to move me out of the way (I’m seventeen and a half stone – but he was taller than me, stronger than me, and bloody annoyed with me). Eventually, after calming down and noticing I was shaking (showing some humility at least) the truck driver returned my mobile phone and we agreed that we would go our separate ways. I was still shaking, and I didn’t manage to record the registration number of the truck but it belongs to Biffa, a waste management and recycling company, and I’m sure they will be able to track it, should they so desire…
Throughout the incident, which probably lasted at least five minutes and was right outside a busy London railway station, during the rush hour, people stood and watched. Some took pictures with their mobile phones but no-one called the police when I called out and asked them to, on at least two occasions. I may have been stupid to pick an argument with someone who was prepared to drive a lorry at me but really, London commuters, are you really that self-absorbed that you won’t help someone out after seeing them being subjected to threatening behaviour bordering on physical assault? Â Even if you didn’t want to “get involved”, you could have asked me if I was alright after the truck was driven away.
After travelling a couple of stops on the tube, I saw some British Transport Police officers and I asked for advice. The officer I spoke to was very helpful, including giving me the number for the Metropolitan Police but, I honestly think that reporting the incident will be a waste of my time and theirs. I have no evidence (only a blurred, shaky camera phone picture of the truck driving away, in which there are no identifiable markings) and, despite the city being littered with CCTV, the police have much bigger priorities.
Looking back, with slightly less adrenalin being pumped around my system, I can see it was not wise to put myself in a dangerous position but there is no excuse for deliberately driving a lorry at me. I’m sure the driver is a decent guy, just as pumped up by the situation as I was but, more to the point, if Biffa’s operatives are driving without due care and attention, the next person to cross the road in front of them might not be so lucky. As one of my (female – i.e. not testosterone-fuelled) colleagues observed, hopefully the incident will make this truck driver think more carefully about his actions, even if he won’t openly admit that he made a mistake. And I should be grateful that the worst thing to come out of this for me, was needing to replace my damaged iPhone headphones.
When I asked if this was a regular issue, Volkswagen told me that it wasn’t (although, later, an Audi dealer was a little more truthful, admitting that it happens a lot with modern VW-Audi paints and that the resolution is usually a machine polish – we also have friends with similar marks on their silver Bora). Had it been necessary, I would have kept on pushing until the car was completely resprayed (I might have settled with a compromise agreement to pay for the materials but not the labour) 







Once paired, I could use the car’s controls to make calls and incoming calls on the iPhone were picked up by the car too.
So, what doesn’t work with the iPhone? Despite the audio system somehow managing to detect a couple of my contacts (which I can then select by pressing a button to dial), the Bluetooth Voice Control doesn’t seem to be able to read the phone directory – but it does work if dial by number, as shown in the pictures below:


