Why the banks just don’t get IT

Identity theft worries me. It doesn’t stop me sleeping at night but nevertheless it does worry me.

It seems that each time I log in to a banking website the security has been “enhanced” with yet another item that I fail to enter correctly and then have to call the helpdesk to get my account unlocked – and I’m an IT guy… what about the “normal” users (they probably write down the details somewhere)!

Mark James has written an interesting article about this issue – and how the answer is really quite simple – if only the banks would apply the same security approach to consumer banking as corporates do for remote access.

Comments

One response to “Why the banks just don’t get IT”

  1. Mark Wilson avatar

    Ironically, shortly after I posted this, my wife’s bank sent her a device that calculates a one-time code based on her card and her PIN. They still haven’t sorted out their arcane website security though…

    …and on a related note, Guy Kewney has written a short sketch about what might happen if you tried to run some security checks on your bank (it may be fictional but I have tried something similar).

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